Newest update is a joke
The app used to be so intuitive but the recent update with the constantly shifting block sizes is so frustrating and useless. Can’t get anything to look right. Had considered upgrading to a paid domain but won’t be after this. (Also, taking away free features and putting them behind a paywall is a cheap trick. Don’t think I haven’t noticed I can’t use custom colours anymore) Feeling like I may bite the bullet and switch to square space if this isn’t resolved
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Great designing app, but can’t sell items
I’ve been trying to set up my website to start selling my products, and despite upgrading to the Pro plan specifically for access to payment features, nothing is working. The site recognizes that I’ve upgraded, but I still can’t set up payments or access the selling features that were advertised.
I’ve tried every troubleshooting step—clearing cache, refreshing, switching browsers, even testing different devices—and nothing resolves the issue. I’ve reached out to support multiple times, but I haven’t received any response, which is incredibly frustrating given that I’m paying for this service.
This issue is blocking me from launching my shop, and I’m losing valuable time and potential sales. I upgraded to Pro because I believed it would streamline the process, but it’s been nothing but delays and zero help from the support team. I need this fixed ASAP or guidance on what to do next—this is seriously impacting my business!
I’ve tried every troubleshooting step—clearing cache, refreshing, switching browsers, even testing different devices—and nothing resolves the issue. I’ve reached out to support multiple times, but I haven’t received any response, which is incredibly frustrating given that I’m paying for this service.
This issue is blocking me from launching my shop, and I’m losing valuable time and potential sales. I upgraded to Pro because I believed it would streamline the process, but it’s been nothing but delays and zero help from the support team. I need this fixed ASAP or guidance on what to do next—this is seriously impacting my business!
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Horrible.
The app usually works pretty great. But when it glitches, it’s impossible to get help. They’ll respond to the first request, but no follow ups. Which means no solutions. Actually, one time, they did follow up. However, every reply was from a new person, they didn’t read the previous emails to get up to date on the issue, and my issue was never solved. Such a huge bummer to spend so much time building a website I love, paying $100 for a year, and now having to find a new platform to build my website on. I’m so throughly disappointed. Save yourself the grief and find another app to build your site on.
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