Crashes constantly,
For a company working directly in UX, helping you create a seamless customer experience for people using your websites on computer and mobile, I cannot believe how desperately poor their own app is.
It has extremely limited capabilities vs working on your site on a browser. It crashes constantly (specifically during site edits or creating marketing campaigns: my up-to-date-app, for example, crashes every time I open and try to do a first edit on a marketing campaign). Dragging elements to edit layout on the site is beyond infuriating. The order history takes a million years to update, and when I frequently search for an order number or customer email I know exists, it regularly returns nothing.
Product updates have got a lot easier as have backend admin via the app but generally, the constant crashing or white blank screen makes this app fairly useless. I work on the go constantly and I often find myself having to delay important work until I get home to avoid working on my phone, which in 2024 is far from ideal.
Who's developing this thing?!
It has extremely limited capabilities vs working on your site on a browser. It crashes constantly (specifically during site edits or creating marketing campaigns: my up-to-date-app, for example, crashes every time I open and try to do a first edit on a marketing campaign). Dragging elements to edit layout on the site is beyond infuriating. The order history takes a million years to update, and when I frequently search for an order number or customer email I know exists, it regularly returns nothing.
Product updates have got a lot easier as have backend admin via the app but generally, the constant crashing or white blank screen makes this app fairly useless. I work on the go constantly and I often find myself having to delay important work until I get home to avoid working on my phone, which in 2024 is far from ideal.
Who's developing this thing?!
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Response from developer
Thanks for the feedback. Our team would love to hear more about this request. If you have specific details about this, our support team can help. You can contact our team at appreviews@squarespace.com.
