Not working well at all
Was really hopeful as a new property manager that I had found a great site/app. Unfortunately that hasn’t been the case. It constantly glitches when I try to send prospective tenants the application and I’ve actually lost out on a lot of applicants due to this app not working. Very disappointing for how high their fees are… also very disappointed that they let scammers on their site and don’t do legit background checks
Show less
Great, only one suggestion!
I love this app! I’m a new landlord. I’m using turbo tenant this time around and loving it! It has made everything so much less stressful. It guides you through everything seamlessly. It’s professional, simple, and effective. The only thing I can recommend is they provide applications, screenings, and contracts in Spanish and other common languages we see in the USA! :)
Show less
Brian, my miracle worker!
Time after time, Brian has been “stuck” taking my phone calls with questions I have on my TT account.
Not only is he patient, kind and courteous to me, his also very professional and well equipped to handle my situation…3 cheers for Brian!!
Not only is he patient, kind and courteous to me, his also very professional and well equipped to handle my situation…3 cheers for Brian!!
Happy with this platform.
We are very happy this far with our experience with TurboTenant.
Its consolidation and ease of use makes this platform easy to setup and manage your listings, tenants, tenant leads and so much more.
We’ve only scratched the surface but so far at very happy with TurboTenant!
Its consolidation and ease of use makes this platform easy to setup and manage your listings, tenants, tenant leads and so much more.
We’ve only scratched the surface but so far at very happy with TurboTenant!
Stellar app and support
I love how they make everything as easy as possible and they have some of the best support team I’ve ever worked with.
Foot traffic
I wish I could see when they click on my properties, to see the foot traffic of posible renters.
Find a better app or use a workaround.
I wanted to like this app but the experience has been more stressful than dealing with tenants. I never leave app reviews but this company does not care that they’re making your life harder instead of easier. They don’t even sound sympathetic. It’s glitch after glitch after glitch. I would list all the problems I had but it makes no difference because I’m either going to find another company or just use docusign and Google workspace which is probably cheaper to handle my business and communicate with my tenants. They’re so many workarounds that combined are faster and more reliable that TurboTenant. Horrible app and even worse customer service. No apologies for the inconvenience just ¯\_(ツ)_/¯ and you just have to deal with it.
Show less
Stop logging me out
I will change to 5 stars when you make the sessions be longer. Terrible practice to log me out of the app every week or so.
Best advertisement
My opinion TurboTenant is the best because they advertise on so many different platforms and have so many different resources and so many different renters I highly recommend TurboTenant to my colleagues and friends
Marketing disabled
Installed app to market and rent my apartment. After spending a lot of time creating the listing, the app automatically deactivated it without letting me know saying the marketing is disabled because I was identified as a broker (which is completely false). Will uninstall it.
