Rent Redi has held my rental listing hostage!
Last year this time I created a rental listing through Zillow. The process was extremely easy and user friendly. After finding a tenant I discovered Zillow also offers tenant screening and lease preparation. I used everything Zillow offered with no problems.
I don't remember how I came to learn about RentRedi but it looked like a tool I could use for rent payment, repair request, ect. After a few months I decided the app wasn't for me. We had everything set in place the app was offering without incident.
Fast forward to this year. Our current tenant is ready to move out. I hop on Zillow to re-list and I get an error message the I have to re-list through RentRedi. I don't even have a current account with them. I never listed with them to begin with. I never used one feature on the app.
VERY long story short! The only way I was able to re-list through Zillow was to resubscribe to RentRedi. Why do they own rights to my listing?
I also decided to give the site a try since I had to pay for it anyway. It's so hard to navigate. So many "features" but they don't even offer lease templates or generators.
After a phone call and a few emails I still don't have an answer how to cancel my subscription and delete my data from their site. I don't want to use this program why can they dictate how I list my rental property? Seems wrong
I don't remember how I came to learn about RentRedi but it looked like a tool I could use for rent payment, repair request, ect. After a few months I decided the app wasn't for me. We had everything set in place the app was offering without incident.
Fast forward to this year. Our current tenant is ready to move out. I hop on Zillow to re-list and I get an error message the I have to re-list through RentRedi. I don't even have a current account with them. I never listed with them to begin with. I never used one feature on the app.
VERY long story short! The only way I was able to re-list through Zillow was to resubscribe to RentRedi. Why do they own rights to my listing?
I also decided to give the site a try since I had to pay for it anyway. It's so hard to navigate. So many "features" but they don't even offer lease templates or generators.
After a phone call and a few emails I still don't have an answer how to cancel my subscription and delete my data from their site. I don't want to use this program why can they dictate how I list my rental property? Seems wrong
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Response from developer
Hi April, we would love to assist you! Could you please reach out to our chat support using the blue chat button in your app? We are happy to help. Additionally, we also also provide 1-on-1s, so you can get a custom demo of RentRedi!
