Leave a Review RentRedi for Tenants & Owners
Unusable garbage.
Last month when I tried to pay rent for the first time using the app it kept crashing. Then I would put in my financial information and it wouldn’t let me pay. I tried several times and it would only let me pay if I set up automatic payments. So after I paid I turned off auto pay. Then when I log in this month it has that bank info on my account several times. But when I go to pay the app freezes for a minute or two and then gives me an error message saying I don’t have an internet connection. I do in fact have a really great connection. So I try the website. But the website keeps kicking me to the app and won’t let me just use the website. It’s broken unusable garbage. First time I tried to use the app to view my lease it crashes constantly and then when it actually worked the text on the lease was so small it was unreadable. Not only that I could only view the lease using the app and not the website. Every time I use it I’m impressed with just how poorly functioning this app is. And somehow it’s still not as bad as the main website.Show lessxPatrickxad
Developer Response
Hi there! RentRedi only stores and shares the lease documents from the landlord. If the text is too small, try using your zoom in feature on your iPhone to increase the size of the image. If this doesn't work, please let us know at team@rentredi.com and we will add a feature request in for a zoom capability!Absolutely trash
First off this app never works correctly every time I try to pay rent on time it errors out. Every single time I have to attempt multiple times to get the payment to go through before I finally get a notification that I paid rent now on two separate occasions because of this error, I have been charged twice, I have reached out to the app to dispute the second charge and they told me it wasn’t their fault and to reach out to my landlord. Who was also unable to get the second charge canceled. I had to call my bank to get it canceled. If I could give this app zero stars I wouldShow lessriceguard
Duplicate rent payments.
I submitted my September rent using the RentRedi app and they charged me twice for rent. which was then put towards my October rent. I did not realize this till the bank charges where posted 4 days later and my bank account incurred an overdraft fee because I didn’t have 2 months rent in my checking account. RentRedi then proceeded to blame me and said I must have refreshed there app. I did not refresh the app. They continue to insist there is zero possibility there is a bug in there software that caused 2 payments to be processed within 1 minute of each other. There inability to simply cover my overdraft fee or give me a credit of some kind on my next rent payment is ridiculous. The app has worked well for a year up to this point for me but there customer service is awful. So in conclusion it’s fine till you have an issue because they will simply blame you for it.Show lessback45front
Developer Response
Hi there! We strive to provide the best service possible and are sorry you experienced any issues related to our app. We'd love to have a call investigate the issue further to see what happened. Please feel free to call us at (917) 793-6068.