Discriminatory Practices — Not Safe for People of Color
If you’re a person of color, I strongly advise you to stay away from this app. My experience was nothing short of blatant discrimination. My account was suddenly locked without warning, and when I reached out for help, I was met with no explanations and denied access to my own files.
But what made it worse was the treatment I received over the phone. The tone, attitude, and refusal to provide any transparency made it clear that race played a role in how I was being handled. It wasn’t just poor customer service, it was targeted and intentional.
This app claims to support all users, but my experience shows otherwise. If you’re a person of color, I do not recommend using this app. No one deserves to be treated like this, and it’s clear that this company has no regard for fairness or accountability. Until they address their discriminatory practices, I strongly suggest you look elsewhere.
But what made it worse was the treatment I received over the phone. The tone, attitude, and refusal to provide any transparency made it clear that race played a role in how I was being handled. It wasn’t just poor customer service, it was targeted and intentional.
This app claims to support all users, but my experience shows otherwise. If you’re a person of color, I do not recommend using this app. No one deserves to be treated like this, and it’s clear that this company has no regard for fairness or accountability. Until they address their discriminatory practices, I strongly suggest you look elsewhere.
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