Leave a Review Email Aqua Mail Secure Client
poor performance
On iPhone 15 the application is riddled with issues. example the update functionality isn‘t working most of the time. The mailbox view keeps showing unread messages often, even when the directory is completely empty. Most of the trash/bin isn’t emptied by Delete all function or when selected and deleted by delete icon.
Other email apps don‘t have the same problem!
If it would be a free app then it would be ok but as a subscription service?Show lessall-nicknames-are-gone
Developer Response
Hi, Thank you for your valuable feedback. We've resolved most of the issues you've mentioned in the latest version Aqua Mail 1.35. Please update to it and let us know how it works. Thank you :)Can’t get into my emails
I downloaded the app, went through setup—and couldn’t get past the page that said “Mailbox” and “VIP” and offered a chance to edit details. Email apps aren’t much good if you can’t read your emails!Kelle Fathers
Developer Response
Hello Kelle. Sorry to hear that! Could you write to us at support@aqua-mail.com with more details of your issue? We'd love to help you troubleshoot.App should be banned
This app should be removed from the Apple Store because it’s completely useless. You shouldn’t have to pay to use a basic app like this. This app should be free including all of its features free.Fredreed
Developer Response
Hello Fredreed. We're sorry to hear about your dissatisfaction with the app. Could you please elaborate on the specific issues you're experiencing? Your feedback is valuable and will help us improve the app.Bad notifications and slow
I’m getting double notifications on iOS and no badges showing count. Even after notification the new mail isn’t in the inbox and takes refreshing several times. It is set to push mail.
I loved your Android version but this one is awful.Nyvideo
Developer Response
Hello Nyvideo. Thank you for bringing this to our attention. We apologize for the issues you're experiencing with the iOS version. Please ensure your app is updated to the latest version, and try reconfiguring the push mail settings. Your feedback is important to us, and we are committed to improving your experience. If the issue persists, please provide more details or contact our support team for further assistance. Thank you for your patience.Feedback
1.Please support language: Simplified Chinese
2.When using VPN, the mailbox cannot be loaded.
3.There are built-in advertisementsSwift ria
Developer Response
Hello Swift ria. 1. We understand the importance of offering language options to cater to our diverse user base. While Simplified Chinese is not currently available, we appreciate your suggestion and will consider adding it in a future version of Aqua Mail. 2. We recommend disabling any VPN since it may affect how Aqua Mail performs. 3. We understand that ads can be disruptive to the user experience. However, we offer a Premium version of Aqua Mail that removes ads and adds additional features for a more seamless experience.Great mail app
Exactly what I neededJohnny Cash 97
Developer Response
Hello Johnny. We're delighted to hear that Aqua Mail is exceeding your expectations. Thank you for supporting our email client.Very little here
Don’t expect anything close to the Android app. There is little in the way of customization. No customization of email threads. No customization of fonts or colors. No widget. There is not enough in terms of features to warrant paying a subscription. It’s not a bad app, just a simple app that in no way stands out. The developer is just asking users to pay for the development of a beta version.Show lessdhmc0000
Developer Response
Hello dhmc0000. Thank you for sharing your feedback. We apologize for any inconvenience caused by the lack of customization options in the iOS version compared to the Android app. We understand your desire for more features and customization capabilities. Our team is continuously working to improve Aqua Mail for iOS, and we appreciate your patience and support as we strive to enhance the app further.Rubbish
Multiple attempts to get this POS to show me my emails from gmail. I can see that I’m logged in to the account, but it shows me a blank screen. Getting into support requires multiple log ins. I’ve given it a decent go, and think any app that takes more than 5 mins to work out (and I’ve given it an hour or more—btw, I’ve worked with computers for over 40 years) is a waste of time. IME, nothing but a P.o.S.Show lessJude-san
Developer Response
Hi, We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at support@aqua-mail.com? And any relevant screenshots would be immensely valuable. Thank you.Ron Kohler
I have been using aqua mail for going on four years, and would highly recommend it to anyone.Norrelhok
Developer Response
Hello, we are thrilled to receive such positive feedback, and it's truly a pleasure to serve dedicated users like you. Your support is invaluable to us, and we appreciate your choice in our email client. Thank you for being a part of our community!Beta version not worth the pricing
I strongly recommend the developers pull this app until it has functionality that is somewhat close to its competitors. Otherwise, the star rating will never recover. This is a barely passable email app. To charge $30 per year is unsupportable. If the developer wants ios users to be beta testers, then how about a one time small app fee and then a subscription model when the app is actually developed?
First, this app is missing tons of functionality compared to its Android sibling. That may be because ios is not developer friendly and much of that functionality isn't transferable. But even compared to popular ios mail apps, this app is one of the worst I've tried on ios.
Critical functions missing include the ability to set account folders to sync and notify on new mail, and the ability to change the font size for text. To my knowledge, no ios mail app does this but the AquaMail android app does. I would pay $30 per year for that. I'm not paying a single penny to remove a signature line from my emails. The ads are bad enough but that is just gross.
This app could be great, but the pay structure on it is upside down, bigly. The Android app was the greatest app on my Android devices for almost 10 years. I can't use this app on ios for 10 minutes without getting depressed. So bad for our country!Show less82765
Developer Response
Hello, with each new app version, we consistently introduce innovative features while improving existing ones. Achieving the excellence of the Android version is our goal, but it requires both time and financial resources. Your feedback is invaluable in guiding our ongoing improvements, and we're confident it will significantly contribute to our continued enhancement.
