Origin User Reviews

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  • Great Customer Service

    Recently started a new job and was having trouble accessing my Origin account through SSO. I contacted customer support for help and they responded promptly and were able to get my account verified and working quickly. Robin was very helpful and kept me posted on the status of my ticket.

    The Origin app has helped me track my finances and the platform is easy to use. It is easy to link multiple accounts and budget for the future.
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    Developer Response

    Thank you for the feedback! We’re so glad to hear Robin was able to get things sorted with your login. Awesome that you're enjoying the app for tracking your finances too! Don’t hesitate to reach out if you need anything else! 😊
  • Great service but unreliable app

    Update: bugs fixed, much better now

    Original: App on iPad is dysfunctional. Won’t load, freezes *every time* on splash screen (have tried reinstalling multiple times), and I can’t even open it in safari — it just forces me to open the (nonfunctional) app! iPhone isn’t as bad, but if often gets stuck loading and consistently takes way too long for such a simple app.
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    Developer Response

    Thank you for your feedback. We're happy to inform you that the iPad issues have been resolved! We'd love for you to give it another try and see the improvements. If you encounter any further issues, please reach out to us at support@useorigin.com. Your trust means a lot to us!
  • Love the interface and quick customer service

    I love how the app looks, pretty easy to maneuver through and connect all your accounts in order to get the insights you’re looking for. I had an issue where I wanted to merge a previous account that was sponsored by my former employer, and they were able to assist me very quickly. Aside from the app being really easy to use, I think it’s really important to be able to have access to customer support and that they be friendly and helpful.
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    Developer Response

    Thanks so much for the awesome review! 🎉 We're so glad to hear you love the app's design and found our support team helpful. Let us know if you need anything else—we’re here to help! 😊
  • Great service but unreliable app

    Update: bugs fixed, much better now

    Original: App on iPad is utterly dysfunctional. Won’t load, freezes *every time* on splash screen (have tried reinstalling multiple times), and I can’t even open it in safari — it just forces me to open the (nonfunctional) app! iPhone isn’t as bad, but if often gets stuck loading and consistently takes way too long for such a simple app. Just makes me uncomfortable and unwilling to trust the broader approach to technology at the company. Banking apps shouldn’t feel like they’re still in beta. I can’t depend on the app yet, which is a shame, because I really like what they’re trying to do here.
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    Developer Response

    Thank you for your feedback. We're happy to inform you that the iPad issues have been resolved! We'd love for you to give it another try and see the improvements. If you encounter any further issues, please reach out to us at support@useorigin.com. Your trust means a lot to us!
  • Great service but unreliable app

    App on iPad is utterly dysfunctional. Won’t load, freezes *every time* on splash screen (have tried reinstalling multiple times), and I can’t even open it in safari — it just forces me to open the (nonfunctional) app! iPhone isn’t as bad, but if often gets stuck loading and consistently takes way too long for such a simple app. Just makes me uncomfortable and unwilling to trust the broader approach to technology at the company. Banking apps shouldn’t feel like they’re still in beta. I can’t depend on the app yet, which is a shame, because I really like what they’re trying to do here.
    Show less

    Developer Response

    Thank you for your feedback. We're happy to inform you that the iPad issues have been resolved! We'd love for you to give it another try and see the improvements. If you encounter any further issues, please reach out to us at support@useorigin.com. Your trust means a lot to us!
  • Great App with even better Customer Service

    For my first personal finance app, it’s been a pretty great experience. Some of my favorite things about this app is that it combines finance management software with financial advisors/consulting. The customer support has been absolutely incredible and they have been able to quickly solve my problems/questions. I have a great insight to my spending and budget, and I can file my taxes for free!! That’s why Origin is a total winner for me. The user friendly interface/UI is a huge plus! My few suggestions for improvement, which are already stretching, include:

    Account history and gains/losses insight on specific accounts is not always visible/available. This might be more due to the vendors themselves.
    Investing insights and comparisons against common indicators like S&P or on different time scales are great but wish 401K account came through with level of investment detail that other investment accounts do.
    AI feature ability answer specific questions about my account details would be amazing
    For the tax software, the ability to upload digital files and have them auto-populate /read the file to populate the templates would save so much time especially for the capital gains/loss worksheet
    I get access to this app as a work benefit but it has become a stable in my money management. I don’t usually write reviews but had to for this app because it’s that important to me these days.
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    Developer Response

    Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the app and that our customer support has been helpful. We really appreciate your suggestions too—they're super insightful, and we're always looking for ways to improve. Thanks again for sharing your experience! 😊
  • Easily the best personal finance app

    I needed a new budgeting app after mint shut down. I tried copilot and monarch which were fine but Origin has taken it to another level. The design is beautiful and I was able to move my Wealthfront investments over (they have investing and hy savings) which makes things even easier. Excited to see what they come up with next!
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    Developer Response

    Thanks so much for taking to time to write this review! We're so happy to hear you're enjoying Origin and that moving your investments over was a breeze. We've got some exciting stuff coming soon, so stay tuned! 😊
  • Loving it!

    I’ve tried so many different apps and I can honestly say I love the ease of Origin! It truly has made budgeting so much better. Love having everything all in one place. Still getting use to how the budget layout is but I’m really enjoying everything.

    I love having my assets and liabilities split so it makes reviewing those items easier. I no longer freak out when I sit down to review my budget.

    Thank you. Thank you. Thank you.
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    Developer Response

    Thank you so much for the awesome review! 🎉 We're thrilled to hear Origin is helping you feel more at ease with your budgeting! 🙌 As you get more familiar with the layout, we hope you continue to enjoy the experience. If you ever need anything, we're here to help! 😊
  • Getting better all the time

    Origin has made a lot of enhancements lately and it’s pretty great. All my accounts sync without issue and the dashboard is easy to understand. Being able to see various balances all in one place, and my spending habits too, makes every day just a little better. I look forward to seeing what Origin does next.
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    Developer Response

    Thank you for your review! We're glad to hear the enhancements are making a difference for you and it’s great to know the dashboard is helping you stay on top of things. We’re working on even more features that we think you'll love—stay tuned!
  • Great app, exceptional for those with equity!

    Origin is a fantastic service - been using it for years now, and impressed with all the improvements they’ve made! We were given access to Origin at my current company, and started using the app for basic budgeting and their financial advisors, which were really helpful as we navigated complicated financial situations (saving for our firstborn’s education, dealing with home employee taxes). They’ve dutifully added features that I find super helpful, such as spouse access to the account, tax preparation services, and equity management. I haven’t found a better service for understanding the state of my equity. At this rate, I’ll be happy to pay the subscription fees if I move on from my current company.
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    Developer Response

    Thank you for your thoughtful review! We're so glad Origin has been helpful in navigating your financial journey, especially with equity management and family finances. Your feedback means a lot to us, and we're excited to continue providing you with great service. If you ever have questions or suggestions, we’re here to help!

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