Leave a Review hausmoney
Shiny but useless
Alright, let me tell you something about this bank app. It’s like a hog at a county fair shiny and fancy, but you’ve got to wrestle with it to get anything done. Signing in was a chore, took me three tries and a few choice words. Once I finally got in, the dang thing lagged worse than a coon dog on a hot day.
Deposits work okay, I guess, if you can figure out which button to push. But transferring money? Might as well be spitting in the wind. I tried sending twenty bucks but it charges a dollar every transaction.
Customer service? Might as well holler into a rain barrel. They don’t answer the phone any quicker than a rattlesnake strikes. When they finally did, they talked so fancy I could hardly understand them.
I’ll give them this – the app looks pretty. All those bright colors and fancy icons make you feel like you’re sitting in a highfalutin’ city bank. But don’t be fooled, it’s about as useful as a screen door on a submarine.
In the end, if you’ve got to use it, bring a jug of moonshine and a whole lot of patience. You’re going to need it.Show lessBig bread Bobby
Manager Friendly and Employee Hostile
Does as much as possible to be as non-transparent as possible with employees trying to access their paychecksNick (Nogood)
Forced Banking
It should be illegal to force service workers to have our money paid into a checking account no one asked for. It should also be illegal to make the service workers pay fees to have money they earned put into their real checking accounts. This whole company is a fraud and all I can recommend is to not let them vulture a dime from you. Make sure you don’t use this as your functional bank account or there will be a time when your money is not available. On top of everything listed, they also do not even have a customer service number to call. I’m now waiting “for a few hours” on a response as to why I cannot pull $2500 out of my account. I cannot wait until the day this company is driven into the ground.Show lessMefhuesvhyesgiijgw
Unable to transfer money
I’m unable to transfer my money from this haus account to an external debit card. It won’t allow me to type in a $ amount, therefore I can’t get my money. I’ve had nothing but trouble with this app.JustKirn
Problems after Update
I still can’t use my TipHaus app after updating it. It still says “update app” to continue, but it’s already updated.NicknameisRandy
Where to even begin?
This app changed my life. I feel Underpaid and overworked. Every 60 seconds a minute in africa passes by. Blows hot hard moose creamSmok3hous3
Worst tip app
They charge you a fee for transferring your money to your bank. They also give you a limit for how much you can withdraw. You also don’t get taxes taken out so your taxes at the end of the year are going to cost you. This app is trashed and it’s only purpose is to steal money from industry people.Ce.Jones
Too many fees!
Not only fact fees 0.75 per hundred.. on top deductions to payroll and taxes..oshkar11
Alternative transfer fees?
Overall, this app does what it is designed to, though parts of the UI were not intuitive in the way that one might hope.
My least favorite part is paying a .75% transfer fee if you want to get the money you worked for moved to a separate bank account. 75 cents on every $100 doesn’t sound bad, but when you do the math it’s easily more than $200 a year in “fees” that are being paid. (Someone transferrring $600 a week would come out to $218 a year, last I checked). Would prefer an option to only withdraw once a week or every other week for a reduced fee. Less transactions for you all to process, so it should be cheaper. I understand the employer could pay a premium to remove this feature, so this could be changed, this is only a means for the hausmoney company to profit. I understand they need to make money too, but it is incredibly frustrating as an restaurant worker to go from leaving at night with cash, to having most of my money become digital, and I have to pay an extra fee to access my money (that I worked for) if I don’t want to use their debit card.
I was initially on the fence about them withholding 25% of tips for tax purposes, but this has been mostly a non-issue for me. My above gripe is certainly my biggest issue with the current system. Would be thrilled to have more transfer options to reduce fees.Show lessStole my Money!!!!
I think it’s a great application
I’ve been using this for a while now. It’s not perfect, but definitely better than the alternative. I’ve definitely seen them make improvements, so they are listening. Isn’t that what you really want from any company?
I especially like the physical and virtual cards, I don’t have to worry about losing the card and not being able to spend.Show lessbeardofknowledge
Developer Response
Thanks for sharing your voice to your experience, beardofknowledge. It definitely helps our hausmoney app users see how the experience is working for others in the tip-earning community. Curious - if you could change one thing that would make your experience even better, what would it be?
