Guardio User Reviews

Guardio - Mobile Security

Guardio LTD

Utilities

Reviews Summary

Positive highlights

🔒

This app hasAlerts users to questionable websites and phone calls

🔍

This app hasProvides detailed information on data leaks and breaches

🛡️

This app hasOffers identity theft protection and insurance

🔍

This app hasActively monitors and protects users' online activities

🔍

This app hasDetects and blocks malicious links and websites

🛡️

This app hasGives users a sense of security and peace of mind

🤖

This app hasProvides helpful and responsive customer support

Negative highlights

💰

This app hasDifficult to cancel subscription and get refunds

🔍

This app hasSome users report the app not being effective in preventing spam and scams

🔒

This app hasConcerns about the app's data collection and privacy practices

🔍

This app hasLack of clear instructions on how to address data leaks and breaches

💰

This app hasCharges users even during the 'free trial' period

🔍

This app hasSome users report the app causing more issues than it solves

Top reviews

Most RecentHighest RatedLowest Rated

Can’t cancel free trial

I have tried finding a way to cancel the free trial and cannot. I am tech savvy. Purchased through Apple on my phone and it’s not showing up in subscriptions. I’m truly so angry with myself for falling for this scam. I cannot afford $15 a month for a worthless app!!!!

gracefulily

5 months ago

Response from developer

To cancel your subscription, please log in on our website. You can also find this option under "Manage Subscription" in the app. If you encounter any issues, our support team is here to help.

Scamming App

Do not get this app, they will charge you $15 even though they give you a “free trail”. After they charge you $15 the app makes it impossible to cancel the subscription. So now you’re stuck forever paying $15!!! I’ve seen people try and cancel the subscription and instead of charging them for a monthly $15 it was somehow switched the yearly $120. This app is VERY VERY shady I recommend you NEVER get this app as it is only good for stealing your hardworking money.

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Consumerer

5 months ago

Response from developer

We apologize for any confusion or frustration you've experienced. We want to clarify that we do not charge during the free trial period. The payment method is required to prevent misuse and ensure a smooth transition to a paid subscription if you choose to continue. You can cancel your subscription at any time before the trial ends without being charged. If you need assistance with canceling, please contact our support team, and we'll be happy to help. Thank you for your feedback.

I started a free trial the same day I needed because I relieved I didn’t need it anymore

Today on Tuesday July 16th 11:05 I started a free trial and ended on Tuesday July 16th 11:30 but a couple minutes later I got charged even tho I ended the free trial on the same day and now I’m mad because I just got charged for 15 dollars that I wasn’t supposed to be charged for I want my money back before July 30th or else…

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pj Prince

5 months ago

Response from developer

Rest assured that what you're seeing is not an actual charge. It's called an authorization, which is a common practice with trail services. The purpose of an authorization is to validate your payment method and ensure that sufficient funds are available should you decide to continue beyond the trial period.

Scam

They have a free 7 day trial but I was charge the following day send me a refund please because this is not what I wanted

Lexacion

5 months ago

Response from developer

Apologies for any confusion. The charge you saw was likely an authorization to verify your payment method. If you decide Guardio isn't a good fit, your bank removes that authorization when you end your trial. Otherwise, if you continue with Guardio, that authorization turns into a charge after your trial period. If you face any issues, please contact our customer support team for assistance.

Guardio

How can I get this on my two tablets also?

Hippie5181

5 months ago

Response from developer

Hi there, It's great to hear from you! Guardio offers a mobile app where you can access your Identity Protection. This is the feature that alerts you when your personal data or identity linked to up to 5 email addresses and 1 phone number are exposed or for sale online. To download the mobile app for easy access to your dashboard, click here: https://guardio.onelink.me/qwfI/cxkrgykl Once downloaded, sign into your Guardio account using the same email address you use to access Guardio on your computer. For more detailed instructions, please see: How to install the Guardio app on your mobile device: https://help.guard.io/hc/en-us/articles/22815501109908 If you run into any difficulty, let me know where you got stuck and what happened to prevent you from moving forward, and I'll be happy to help from there 😄

Guardio

Get this app it’s the best. They won’t let you get on web sights that’s not really

Deb A H

5 months ago

Response from developer

Hi Deb, Thank you so much for your glowing review! We're thrilled to hear that Guardio has exceeded your expectations and provided you with top-notch security. Preventing malware and protecting against fake sites are crucial aspects of our service, and we're glad to hear that you've found them effective. Your recommendation means the world to us, and we're here to continue providing you with the best possible protection. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Guardio!

Shock expensive

When I apply free trial 7 day download and suddenly straight away taken £92 pounds already whoa I not finished just trial free 7 day I am angry upest

eyes mask

5 months ago

Response from developer

My guardian angel

Seems to work well. Keeps lots of questionable sites away.

Nice Mary Jo

5 months ago

Amazing service

st recently, have learnt that you cannot control a person’s faithfulness. I was married to my ex-partner for four years with a daughter and i had no idea she was cheating on me with another man in Ohio. The immense love I had for her overshadowed signs that she was being unfaithful. It all started when I observed certain changes in behavior and the way she held her phone so closely. I had to share this with a co worker during my shift at work. He went on to refer mr. Dustin, a ‘top of the line’ private investigator/ cyber security expert. I immediately wrote to his email address at ghosthacker5775@gmailcom and explained what I wanted in details. We agreed on an affordable price with a refund policy if I’m not satisfied with the service. Of course, I didn’t need the refund because, not later than 2 hours, he gained access to my ex partner’s call history, her texts, location, social media apps including messenger and Snapchat. I felt utterly used but at the same time, weirdly satisfied that I finally found out the truth. I could not bear the secrecy for long so I filed for a divorce as soon as I could. I’m really thankful to Dustin for helping me out of my situation. If you ever find yourself in such a predicament like mine, I suggest you send him and email ghosthacker5775@gmailcom

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badoo bouya

5 months ago

Started trial downloaded app can’t use!!

It says unfortunately you can’t start your trail in the app and is stuck on that page and won’t let me do anything I’ll go out of it completely and try again says the same message is their something that customer service can help me fix this problem?

laciegirl26