Customer support
I had an issue with redeeming a gift card, after looking on the help link I found I could be a common problem but it was a few days after the suggested bug fix, so I emailed the support team (not expecting any kind of reply) and within 24 hours I had received a response to my problem as well as a potential solution and a follow up solution and an offer for continued communication to resolve any issues. I was blown away by the quality and efficiency of the support team. 10/10 I highly recommend this appReview
I am giving 4 stars only because U don’t quite understand this app well. I don’t know how to add my personal information so I can get better rewards according to a message in the app. I don’t know how to get real items or really how to play the games. I do find it cool that I get points everyday for distances traveled. If I ever learn how to benefit financially from Geo-Smile, I will be back with an update. Many blessings and good wishes to everyone. I wish you all luck, love, and light-hearted days.Not worth it to me
The app drains my iPhone 12s battery and overheats it particularly while recording a drive.
The process of redeeming steps and miles is ridiculous since you have to watch ads so in reality you’re getting points for watching ads and not for walking or driving. It is also very hands on since you have to constantly be watching ads and doing a little puzzle at the end to trying to get more points.
I give it credit in the redeeming process since I was able to quickly cash out my earnings before closing my account and uninstalling the app.Developer Response
Thank you for your valuable feedback. We will continue to improve the application for customer satisfaction. Hope you will use the app again someday.