Not good
I downloaded this app a few weeks ago and it needs some major updates. I have put in my venmo multiple times however it still says put in your venmo on the front page to be connected. It also tells me to link my card which I have done so when I click on it, it’s already done. Customer service is horrible, they aren’t helpful and take forever to respond. They claim the drop is on Thursday however me and all my friends get it on Friday. Lastly there has been twice now where I get the drop notification, click on it, and got nothing. Super frustrating and honestly not worth it.
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Response from developer
In recent weeks, we've had so many people coming for The Drop that it's caused the app to hang. We're on it! Appreciate the patience.
Takes forever to give you your credit
I used a claim that suppose to refund me $10 on my card but it’s been over a week and have yet to receive my credit. I contacted customer support days ago and have yet to hear back from them(yet they claim to be a small team so idk why it’s taking them forever to respond back). I’m also not a fan of having to link my bank to the app given that they can go through all of my transactions. Plus I can’t use another card if I wanted to(like I had a gift card but couldn’t use it due to me having to use that card). Long story short, they take forever to give you your credit and customer service is non existent. When I finally get my credit I see myself deleting the app.
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Response from developer
I'm sorry to hear about your experience. Our team is doing our best to respond as fast as we can but most of the time it's out of our control since we're waiting on different banks. I can't see your Claim username here but call/text me at (617) 420-5228, and we'll make things right. Sam (CEO)
Came for the Chipotle, Stayed for the Features
Every week Claim drops you a reward to a place you haven’t been. Thursday (Drop day) is my new favorite day of the week because it means free lunch or a shopping trip over the weekend. Love that I can trade anything I won’t use with other people too. Thx devs!
So happy I gave this a try
I love this app. I was very hesitant at first because of providing bank info and I didn’t understand how you could possibly get so many free meals it seemed too good to be true. This app is designed to expose you to new places by providing you a certain amount to go spend at a new place each week in hopes you will go back again. They give you weekly drops and you have a week to use them. I always look forward to what I will get. The team is very nice and is always thankful for suggestions or ways for improvement. I got to speak with my campus ambassador Jared and he does a great job of explaining the app and answering any questions. Definitely try this app if you haven’t already!
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Amazing App!
Claim is such a great app for college students. Not only does it enable students to discover new brands, but it lets them do it for free! I have discovered so many new places around campus thanks to Claim. The weekly drops are great because I continue to have a Claim to use each week. In addition, the social aspects of Claim makes it fun for everyone. Being able to connect with friends, use claims together, stay up to date with your college feed, and trade claims with one another is amazing. I highly recommend this app all college students!
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No longer a useful app
This used to be a great app, but they seem to have switched business models recently and it is now essentially useless. They used to reward you for going to your favorite places, but now you can only go somewhere once and then you get barred from receiving or trading for claims at those places. Instead you get worthless NFTs or $10 coupons to online clothing stores that charge $50 for t-shirts. In the last month I’ve received one such clothing coupon, a “pet rock”, an April Fools joke, and several countdowns that simply lead to nothing. I guess it’s up to you whether you think those kinds of rewards are worth letting this app scrape all your credit card activity data. It’s also an insanely buggy app. Try proposing two trades in a row and your phone will start to overheat
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Response from developer
That's right — brands pay for your rewards on Claim, just like they’d pay for an ad, except that ad budget goes back into your pocket. Our focus is on helping you find great new places, and brands great new customers — a win-win. We'll continue to test new things so keep an eye out and thanks for being on Claim. Best, Sam (CEO)
Ineligible for the rewards I actually want
This app used to be really fantastic, but they’ve recently pivoted from offering rewards at people’s favorite places to only offering rewards at new places. This can still be cool, but is obviously much less interesting or useful than the prior version of the app. It also seems unnecessarily punitive that they’ve made it impossible to trade for anything you’ve already tried
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Response from developer
That's right — brands pay for your rewards on Claim, just like they’d pay for an ad, except that ad budget goes back into your pocket. Our focus is on helping you find great new places, and brands great new customers — a win-win. We'll continue to test new things so keep an eye out and thanks for being on Claim. Best, Sam (CEO)
Great app for rebates
Claim provides rebates for purchases at local businesses and restaurants near campus, as well as some online retailers. Weekly drops of rebate coupons are exciting, and often there are multiple options so you can always choose one you will actually use. It’s a bit scary at first to purchase not knowing if you will be paid back, but the venmo usually comes through within a few days. Anything under the coupon value is reimbursed in full, and anything over is reimbursed the full value of the coupon! A great way to try new places, or get money off on purchases you already make! And what college student can’t resist free food!?
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Free food!
This app is great: well-designed, visually appealing and has literally no downsides — you get free food/stuff once a week, always great options. Great customer service. I recommend to everyone!
It would be great if the trade option can automatically be like an option trade to all people who have the wanted item, rather than a 1:1 trade. That is a small detail though. Everyone should have this app!
It would be great if the trade option can automatically be like an option trade to all people who have the wanted item, rather than a 1:1 trade. That is a small detail though. Everyone should have this app!
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Awesome app for food around campus!
I am a huge fan of Claim! This app gives me coupons for free food around my university — I love the food, and it’s great to try new places. Plus, as a grad student with tight funds, Claim allows me to eat out a lot more than I otherwise could! I enjoy trading rewards through the app and always look forward to the weekly Claim reward drops. The Claim team is always helpful if I run into an occasional issue.
My only feedback is that this year Claim didn’t give out food rewards during the summer (instead it was online merch credits). However, grad students (and some undergrads) are on campus all year round! I’d love to continue getting food rewards in the summer, not just during the academic year :)
Thank you for an amazing app!!!
My only feedback is that this year Claim didn’t give out food rewards during the summer (instead it was online merch credits). However, grad students (and some undergrads) are on campus all year round! I’d love to continue getting food rewards in the summer, not just during the academic year :)
Thank you for an amazing app!!!
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