Leave a Review Niagara Region Transit Plus
wish I could give 0 stars
I seriously always want to give this app / service a fair chance because I love what they are trying to do, and every driver I’ve had as been nice. Even costumer support is pretty good. However, the success rate I have of getting reliable rides is at a embarrassing low, the app has so many bugs. The wait times are ridiculous, rides cancel on me too much. I’ll pick a ride and have it immediately tell me “I didn’t pick a ride and have to pick something else” with a huge wait time… every time I use this app it’s a frustrating experience.Show lessOMG DONT USE THIS APP
The best motivation there is to buy a car
I can say with confidence that the seemingly discontinued (with zero explanation) NRT OnDemand app, which worked about a quarter of the time, completely outshines this slapped together garbage-infused mess. There is exactly one singular error message when scheduling a ride, leaving the user to wonder if it was either:
A. A service outage
B. High demand
C. Service area limitations
D. The punishment of an unloving god
I have never once been able to schedule a ride on this app, the user interface is an abomination, and it has single-handedly changed my opinion on public transit. In summary, it’s easier to sell a kidney and buy a car.Show lessUnanimonious
Garbage app
This app is a complete waste of time. You guys should take the bus over this crappy service every time. I was travelling from St Cath to beamsville which is a 18 minute drive, it took me more than 50 minutes to reach beamville. That is if you’re lucky enough to even find a ride, half the time all the slots are booked because the company is so cheap that they can’t even afford suitable amount of cars despite the fact that they rip people off constantly. Absolutely horrible. I called their office today and they said they have no rides for another 3 hours. That’s just pathetic to be honest. Will never recommend this to anyone and I’ll get my friends to stop using this app anytime in the future. Garbage.Show lessKevinYourFather