Leave a Review Sharp Health Plan
Best App
It has everything that you need!LouiseABce
Developer Response
Hello Louise, We are happy to hear our new system has met your expectations. We are working hard to keep up with new trends and technology, all to make your care more accessible and easy to manage. Thank you, Sharp HealthCareDon’t know why they switched
Not user friendly, always have problems getting into my account and it switches between the app and internet. The follow my health app was SO much better, so not sure why they were trying to fix something that wasn’t broken. Has only been a pain since I HAD to switch. Not happy with it at all.JadeRC91
Developer Response
Hello JadeRC91, Thank you for your feedback, we are working hard to make the Sharp App more user-friendly. If we can be of further assistance, please contact our app support team M-F 7am-7pm 1-800-827-4277. In good health, Sharp HealthCareBenefits search needs upgrade
Hi Rose,
My feed back was for the health plan app and not the health care side. I’m not sure what you meant in your reply.
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Thankful for the new app! I like being able to see my ID card and my PCP on file. I do wish it was easier to look at benefits. There isn't a search option and they aren’t in alphabetical order. The benefits look like HTML text and are not easy to interpret.Show lessnsjsjshdnbff
Developer Response
Hello, Hello and thank you for taking the time to leave a review. We’re glad to hear you’re enjoying the app, and appreciate your suggestions for future improvements. Kindly, Sharp HealthCareBenefits search needs upgrade
Thankful for the new app! I like being able to see my ID cat and my PCP on file. I do wish it was easier to look at benefits. There isn't a search option and they aren’t in alphabetical order. The benefits look like HTML text and are not easy to interpret.Developer Response
Hello nsjsjshdnbff, Thank you for taking the time to leave a review. We are happy to hear we have met your expectations with the new Sharp app. However, that app is only for care communications, if you want to view your benefits, and you have Sharp health care insurance you will need to download the Sharp Health Plan app. Kindly, RoseBilling
I think it is quite inappropriate to be billed in June for services render on 11/1/2023. Then to find out that my secondary insurance was not billed at all. As a senior citizen on state assistance, this has put my finances and credit at severe risk. Upfront and appropriate billing needs to be used as a standard. I am deeply stressed while working on this with the billing department and have yet to have the numerous late last year charges resolved. Had I known about the charges from time of service or in a more timely manner, my budget would have been adjusted accordingly.Show lessPoor billing
Developer Response
Hello Poor Billing, Thank you for your feedback regarding your visit and subsequent bill. We appreciate you sharing your concern. Please email us atfeedback@sharp.com with your full name, date of birth, and account number, so that we can connect you with the appropriate department. You may also contact our billing department directly at 858.499.2400. Kindly, RoseGreat app
It’s a nice app for managing my health insurance and finding all thing related to my copays and cost shares. I have quick access to the things I need to do on the home page, as well as a view into my costs/balances. Thanks Sharp Health Plan for making it easy!HappySHPMember
Developer Response
Hello, Thank you for taking the time to leave a review. Thank you for entrusting us with your health care needs. In Good Health, AliReview
App is not user friendly AT ALL - Follow My Health was much betterROCKSTAR!!!!!!!!!!!!!
Developer Response
Hello Rockstar, We are sorry to hear our new system has not yet met your expectations. We are working hard to fix any issues and glitches, to make your care accessible and easy to manage. Kindly, RoseThis is the worst portal
Although I have used this, today it would not let me in without a new password. Then, I wanted to message my doctor, which I have done belore, and couldn’t even find the message icon. I also want to see my records, whic I have also done before, but could not find an icon.Frustrated in Neverland
Developer Response
Hello, Thank you for your feedback. We're sorry to hear you're having trouble navigating the app. We encourage you to watch the video tutorial that gives patients a tour of the app. You may also contact our Sharp Super Users directly at 1-800-827-4277 for further assistance. Kindest regards, JasmineThe app has no communication features
The app has no communication figures with my primary. I cannot see any test results in the app. I cannot see any of my medical history in the app.Mike p gallery
Developer Response
Hello Mike, If your having issues with the app not loading your medical history correctly, please call our Sharp App tech support at 858-627-5201. They are open Monday through Friday 7am-7pm. Kindly, RoseApp is the worst! The insurance is great but app stinks.
This app is not even passable. Bad, inoperable, horrible and rotten.Matcelp
Developer Response
Hello, Thank you for bringing this to our attention. The app, are you referring to our new Sharp app or the Sharp Health Plan app? Thank you, Lesley
