User Reviews: Cornerstone Financial CU

Cornerstone Financial CU
Cornerstone Financial CU
Cornerstone Financial Credit Union

Reviews Summary

Top reviews

  • Tap card

    I want a touchless card like a regular bank. I want my picture on the card for better security like some banks do. I would appreciate it if you’d upgrade so that we can enjoy the same amenities as a bank. Thank you.
  • Not now

    Later
  • Idk

    Will not let me log on! I just want to pay my car note. I try to call and it literally puts me on hold for an hour!!
  • Too many permissions

    The new app looks great and is a big step up from the previous one! Really appreciate CFCU for investing more in the digital side. However, I’m surprised at how many permissions this app asks for at startup. Camera permissions for check deposits makes sense. But really, you want to track my physical location, and my activity across other apps and websites? I don’t see any good reason for a bank app to ask for those.
  • Disgruntled

    So far I have been unable to login to my account, even after going to the facility, this has been happening since the change, still won’t let me log in, wants to send yet another code to phone and doesn’t work.
  • Denied Acess

    I was denied access but I was using a VPN. So I turned it off and turned off wifi to just use my data and it’s still saying access denied. Tried deleting and re-downloading app. Still will not re-grant access. I just want to check my balance. The security features while good intentioned are stupid, let me log into my bank.
  • Awful

    Won’t let me log in so restarted my phone. I then I deleted the app and reinstalled it. Tried to log in again and the app froze! Can’t see my accounts or anything!
  • Access denied

    I went to check my balance and had to download the new app to do it. The new app won’t let me do anything just says access denied.
  • Keeps telling me to get the app

    I have to keep going back to get the app. It will not open automatically! I even rebooted my phone. 😏 Sorry, this has too many glitches. I really think the old one was user friendly and much easier to navigate.
  • Immature App

    While the transition from the old app to the new went very well, the appearance of the new app leaves much to be desired. For example, the new app does not support dark mode. Additionally, it doesn’t appear to support the accessibility option for large text. The enhanced security features, although well behind other banking apps, are a welcome improvement.

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