Documentation
Can’t log in
Too Many Kinks
Too complicated
Response from developer
Thank you and we are very sorry to hear you are having this problem! Once documentation is uploaded to Gold it is removed from the TST app. Media items attached to documentation will still be visible in My Media, and documentation that you have saved but not uploaded is saved to the In Progress tab. For more about we recommend checking out our Quick Hits video which describes how documentation works on the app: https://teachingstrategies.my.site.com/portal/s/teaching-strategies-teacher Please contact our Support Team or join our upcoming "Transitioning to TS Teacher app" webinar if you continue to have questions.
Very glitchy
Response from developer
Thank you for your comment. This issue should not be happening and should have been resolved in our most recent release. Ensure you have the latest version of TS Teacher installed and please contact our support team ASAP at techsupport@teachingstrategies.com or 1-866-736-5913. Thank you.
Almost perfect! Almost!
Response from developer
Hi Kayla! Thank you for your comment. Having the ability to change the date on the add documentation screen is a commonly requested feature and is something we are working on. We suggest setting TS Teacher to automatically update on your device so that you can be sure to get access to the latest features as soon as they become available. Thanks!
Almost convenient
Response from developer
Hi Liza! Thank you for your comment. The ability to import multiple photos at one time is an existing feature which can be accessed via the ellipsis menu (...) on the My Media screen. Go to My Media. Tap the ... on the top right then select "Import from Camera Roll". From there you can select one or multiple photos or videos to upload. Keep the great feedback coming! Thanks!
Portrait View only
Response from developer
Hi Lis. Thanks for your comments. You'll be happy to hear that Landscape View for tablets is now available (version 1.1.0)! We suggest setting TS Teacher to automatically update on your device to ensure you are always using the latest version. We hope you'll give it a try and let us know what you think.
Might be okay once it actually works
I can now tag children, but after assigning objectives it sits in “uploading to Ts gold” for a few days. Depending on what tab you’re on, you can’t tell if you already used a photo and it’s in the “waiting” phase
This app doesn’t work yet. The surface features are there, but you can’t actually tag a child to a photo or upload yet.
Response from developer
Thank you for your comment. We are sorry to hear you are having these problems. We have identified and resolved this bug in version 1.0.8. Please ensure you have the latest version of TS Teacher installed. If you continue to encounter issues, contact us at techsupport@teachingstrategies.com or 1-866-736-5913. Thank you.
Life changing!!!
Response from developer
Thank you! We are so happy that the app is helping with the important work you do!