INSTAX UP! User Reviews

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Leave a Review INSTAX UP!
  • Poor Quality Images

    The idea behind this app is compelling. Unfortunately, the implementation is severely lacking.

    The resolution of the images produced by this app are too low to be useful. You would be better served if you simply took a picture of your instax films with the iPhones camera.

    Developer Response

    From ”INSTAX UP! development team" Thank you for contacting us and we apologize for your inconvinience. We are continuously working on improvements. We appreciate your kind cooperation.
  • App crashed

    App crashes after taking photo . iPhone SE 2

    Developer Response

    From "INSTAX UP! development team" We have fixed this issue in the latest version. Be sure to update to the latest version for the best experience. If your problem cannot be solved, please tell us the detail from the link below. https://www.fujifilm.com/contact/ We are continuously working on improvements.
  • App keeps crashing

    I scanned two photos and then the app kept crashing everytime I tried to scan another one

    Developer Response

    From "INSTAX UP! development team" We have fixed this issue in the latest version. Be sure to update to the latest version for the best experience. If your problem cannot be solved, please tell us the detail from the link below. https://www.fujifilm.com/contact/ We are continuously working on improvements.
  • Excellent app!

    Would never have expected something like this to work so well. Brilliant effort Instax!

    Developer Response

    From ”INSTAX UP! development team" Thank you for your continuous support. We will continue to explore additional features to ensure that everyone can enjoy INSTAX even more.
  • Scan button is not working

    I recently purchased instax mini 12.

    I downloaded this app but it’s scan button is not enabling or not working. As a result it is not capturing and not storing into the gallery.

    Kindly help.

    I am using apple iPhone 11 Pro.

    Developer Response

    From "INSTAX UP! development team" We apologize for your inconvinience. To improve the scanning accuracy, could you please try placing the film on the backgroung which color is different from the film color? (e.g. place white film on black background, then scan) If this does not work, could please kindly contact us with the details from the link below? https://www.fujifilm.com/contact/ We appreciate your kind cooperation.
  • could be better… but so far, great!

    I love this app so much!! I can keep all of my Instax photos in one place, without worrying about losing or damaging any. I’ve been able to scan all the photos with a white background without a problem… but the app doesn’t let me scan a photo with a black background. Only about half of my photos have white backgrounds, so the ones with a black border i’ve just had to take a picture of and make do with that.
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    Developer Response

    From "INSTAX UP! development team" Thank you for contacting us and we apologize for your inconvinience. By changing the background where you scan the film, your problem may be solved. For tips on scanning, please refer to the FAQ. https://instax.com/up/en/faq/ We appreciate your kind cooperation.
  • Awesome idea, thank you for this app!

    I have over 250 photos and was excited to see this app! I do really like the idea and think the app is really great!! Lots of useful features and this really fills a need of mine.
    I do really like how you can choose to add info like the date and a name for the photo for instance and share your whole collection with people. You can also choose the location of where it was taken! The ability to adjust the corners is really great. It takes a bit to get used to it and sometimes I have to take a couple shots because tapping the screen causes the scan to come out blurry, it would be cool if it would just automatically scan it for you instead of having to tap the screen to minimize that. Overall it’s really great, thank you!
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    Developer Response

    From ”INSTAX UP! development team" Thank you for your opinions and ideas. We will consider it. Please have fun and play with our "INSTAX UP!".
  • Waste of time

    Doesn’t work. Scan button does nothing and I tried forever to make it work but I’m not wasting anymore of my time. Don’t get this.

    Developer Response

    From "INSTAX UP! development team" We apologize for your inconvinience. To improve the scanning accuracy, could you please try placing the film on the backgroung which color is different from the film color? (e.g. place white film on black background, then scan) If this does not work, could please kindly contact us with the details from the link below? https://www.fujifilm.com/contact/ We appreciate your kind cooperation.
  • Does not scan

    Does not scan on iPhone 11

    Developer Response

    From "INSTAX UP! development team" We apologize for your inconvinience. To improve the scanning accuracy, could you please try placing the film on the backgroung which color is different from the film color? (e.g. place white film on black background, then scan) If this does not work, could please kindly contact us with the details from the link below? https://www.fujifilm.com/contact/ We appreciate your kind cooperation.
  • A very good app!

    This app is very good at scanning Instax photos in a good quality. It is also very customizable and makes it fells like you are collecting photos. There are a few issues like some photos not scanning properly but it is easily overshadowed by the quality of most of the photo scans! In general it’s surprisingly good!
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    Developer Response

    From ”INSTAX UP! development team" Thank you for your opinions and ideas. We will consider it. Please have fun and play with our "INSTAX UP!".

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