User Reviews: Artium Academy

Artium Academy
Artium Academy
ARTIUM ACADEMY PRIVATE LIMITED

Top reviews

  • Not satisfied with service

    It is fully commercial.
    My son went more than year. The first teacher not go through based on the syllabus and remaining session covered with short interval of time.
    My recommendation is Artium needs to be have a reviewer to go over all students and teachers performance monthly or weekly.

    Developer Response

    Hello, We are extremely sorry for this experience and this isn't something we want our learners to go through at all. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is important, and we're committed to addressing these issues promptly to ensure a more professional and reliable experience moving forward. To assist us in resolving this matter, could you please provide us with your registered name? Thank you for bringing this to our attention.
  • Unable to open the app

    I have just downloaded the app and even did my payment to start my course. However after paying I’m unable to use the app. I have redownloaded the app and even turned off and on my iPhone. Every time i open the app after 10 seconds it automatically takes me to my home screen

    Developer Response

    Hello, Sorry to hear you're having trouble. Please try updating the app and your iPhone. If the issue persists, contact our support at info@artiumacademy.com for assistance. Thanks for your patience!
  • Unhappy with the quality or the rigor

    Scheduled sessions got cancelled multiple times - instructor changed without advance notice - further no US friendly time slots available, all making this one of the worst online ed- arrangement .

    Developer Response

    Hello, We are extremely sorry for this experience and this isn't something we want our learners to go through at all. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is important, and we're committed to addressing these issues promptly to ensure a more professional and reliable experience moving forward. To assist us in resolving this matter, could you please provide us with your registered name? Thank you for bringing this to our attention.
  • Very slow and needs to be updated every time

    Needs to many updates

    Developer Response

    Hello, Thank you for your feedback. We apologize for any inconvenience you've experienced with our app's performance. We're actively working on improving these aspects to provide a better experience for all users. Your feedback helps us prioritize our efforts. Thank you for your understanding and patience.
  • Dead slow

    Each time u login it ask for update. It’s very very slow and sometimes it won’t work

    Developer Response

    Hello, Thank you for your feedback. We apologize for any inconvenience you've experienced with our app's performance. We're actively working on improving these aspects to provide a better experience for all users. Your feedback helps us prioritize our efforts. Thank you for your understanding and patience.
  • Artium rating

    This app is always slow, and if you live in the US it doesn’t even let you join 10 minutes early.

    Developer Response

    Hello, Thank you for your feedback. We apologize for any inconvenience you've experienced with our app's performance and the early join feature. We're actively working on improving these aspects to provide a better experience for all users. Your feedback helps us prioritize our efforts. Thank you for your understanding and patience.

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