Leave a Review Calm Health
Cannot login since authentication code will not send from app
I created an account through my employer and logged in, but when asked for my phone number for authentication code to be sent… all I get is an error message that says “code cannot be sent, try again later.” I have tried later for two days now. There is no contact to inquire about this problem. For a “calm” app, this is incredibly frustrating.Show lessNot Calm at all 555
Developer Response
Hi Not Calm at all 555 - Sorry to hear this! Please reach out to support@calmhealth.com so we can help get this issue corrected for you. Thank you.Log in changes
This is a helpful and informative app. The time spent here is never wasted.
After receiving an invitation to join I did so over a month ago. However now I’m being asked to create a new account and cannot log in with my existing credentials. Why is that? How do I access my already existing “Care Plan?”Show lesssparklpop
Developer Response
Hi sparklpop! Sorry to hear this! Please try updating your app to latest version. If that doesn't do it, please reach out to support@calmhealth.com so we can help get this issue corrected for you. Thank you, apologies for the inconvenience here.Can’t use app and no details on how to contact administrator
I have an account and a program has been created but I’m unable to log into the app at all and can only see/use it online which I don’t want to do. I get a “500” error and directions to contact an apparently nonexistent administrator. Help please!Elsaandthetwoblackcats
Developer Response
Hi Elsaandthetwoblackcats - Sorry to hear this! Please reach out to support@calmhealth.com so we can help get this issue corrected for you. Thank you.Needs phone verification which doesn’t work
Was invited to participate, but to register you can’t use your existing profile, but they want your google profile or Apple login and you must verify a phone number (but the verification doesn’t even work). No thanks.dutchy_NL
Developer Response
Hi dutchy_NL - Thank you for reaching out. Sorry to hear you are having issues. Currently Calm Health is only supported in the US and a US phone number is required for phone number verification. Please feel free to reach out to us at support@calmhealth.com so we may assist you further. Thanks again.Enjoy it on the iPhone but…
Great App, I look forward to using it on my iPad too in the future. 🙂Tarheels3856
Developer Response
Hi Tarheels3856- Calm Health is our newest product, thank you for checking it out! We may indeed build out a iPad App in the future, stay tuned.Enjoy it on the iPhone but…
I can’t believe their is not supporting iPad app like the regular Calm app. Why did you skip providing a Calm Health App?Big FAIL in terminology
I went to enter my conditions and was appalled to find that Calm is so out-of-touch. No one has Chronic MigraineS. This is a chronic neurological condition with no cure, not a type of headache. You wouldn’t say someone gets asthmas and you don’t say someone gets migraines either. I have migraine and it causes migraine attacks. This sort of language perpetuates the stigma that leaves migraine research chronically underfunded, leaves people with migraine struggling to get bosses, co-workers, and even family to understand the reality of this disease. I expected better from you, Calm.Show lessShellyG1701
Developer Response
Hi Shelly- Just to let you know, we've made this update. Thank you again for bringing this to our attention!CHARGED FOR A FREE TRIAL
I have tried for days to get either calm or Apple to refund the 69.99 that was withdrawn from my account! In opening the app I chose the 7 day free trial but instead got charged 69.99 a price that I clearly can not afford!!! BE CAREFUL WHEN YOU OPEN THE APPRose Gardner
Developer Response
“Hi Rose, we’re sorry to hear about your experience. Please email us at support@calm.com and we’d be happy to see how we can help!”
