Games are reasonable, the selection is much less than that of the other gambling apps. so I rate the gaming a 3. Customer service is a zero. absolutely the worst gambling app available in West Virginia. Probably best to stay away from it if you want to actually cash out your money. They hold your money for a minimum of three days, sometimes five or more days. Last month I had to file a complaint with the Lottery Commission in WV, to get my payout. I spoke with online support multiple times, who was absolutely no help. I spoke with my casino host who was absolutely no help. this company cares nothing about the customer, that’s obvious they need to go back to Delaware or wherever they came from
I’ve had the app twice now. And it took me a minute to remember why I deleted it in the first place. They’ll take your money all day long with no problem. But when it comes to cashing out, whole different story. Yeah yeah, 3-5 days. Most gambling sites say that to cover their butts. These guys use it in hopes that you’ll cancel your withdrawals and continue gambling and lose whatever you were waiting to cash out in the first place. Just don’t. Go for DK or Caesar’s because this is nothing but a joke.
Easy to deposit , very hard to withdraw,, I deposit 90$ （not a bonus) ，I won $200 and I wanted to cash it out, only let me withdraw 90$, and my balance was 0$, , Scammers, and service too slow,don’t download it
Lost my deposit and bonus money from the 200% promo. Made another deposit, and they are counting that towards the 1000% cycle requirement. Trust the reviews here, they are as terrible as advertised.
This is by far the worst! The games crash in the middle of the progressive which you lose all that you had accomplished. Withdraws are the worst! You have to wait days to get your money!
The deposit bonus match is a scam, there is practically a 0% chance you get your money back. Withdrawing has yet to work for me, and they use your real money before they use the “bonus money” for bets- there’s no way to choose. Just a guarantee to give them your deposit and lose it.
Gonna assume whoever owns this whole book/app operation is shady, unethical, and unkind based on these lowly practices.
Read those terms and conditions folks!! Still trying to get the mere $50 they’re holding from me- hoping they can just mail me a check. If not, legal action? I don’t know.
Do not join this casino Sportsbook you are better off just taking your money and burning it! See all the other places like MGM DraftKings and so on give you casino bonus just like this app does except when they give you the casino bonus once you go through your deposit and that bonus unless you win, but you don’t win enough to go through the 10 X requirement any money you deposit after that you will not get back until you make that requirement. For example, if you’re requirement because you got a deposit bonus is $1000. You have to win over $1000 to ever a dime of anything and that includes just your own money. FYI EVEN AFTER THE INITIAL SIGNUP BONUS IF YOU DONT COVER THE ENTIRE AMOUNT YOUR NEXT DEPOSIT WILL GO YOEARDS THAT WHICH MEANS YOU JUST THREW AWAY YOUR CASH. DO NOT JOIN this casino there’s a reason why it’s rated so poorly. I promise you all the positive reviews are from bots or people that got paid to leave positive reviews
Made the deposit and haven’t been able play/log in since. What a load of crock
The worse online casino you could pick. The Blackjack game steals your money if you even try to raise your bet. Obviously rigged. And if you are smart enough to try to withdraw any of your money before they steal it you will be waiting up to a week to see any of your money. All other online casinos at least lets you withdraw your money at the time you request it. Not Betly!! Horrible experience!!!
I know you want to, but don’t. Bonus play through stick. Even when the “bonus funds” have completely been run out. For example, you end up with a 10$ bonus. The PTR for it is x10=100. If you play through that 10$ and only have wagered $30 then the remaining $70 will remain on your account for you to fulfill. So that NEXT deposit that you make, you’ll still be trying to dig out of the play through requirement of the last bonus you receive. WORST YET, they stack!
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