Lumiere User Reviews

Fabulous

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Will steal your money - not worth it.

The app is okay but after signing up for a free trial, it is virtually impossible to find your subscription status and cancel the $62.99AUD fee that awaits. I followed their help guides and was told, via their platform, that my email address did not have any active subscriptions. I also checked my Apple ID subscriptions. Nothing. Yet, I was charged. Extremely poor user experience and I still don’t know how to stop paying for this indefinitely. Customer care - please get back to me.
TLDR: App is not worth the headache of trying not to get cheated out of your money. There are much better and cheaper mindfulness apps and methods out there.

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Emmaaalo

3 months ago

Response from developer

We're sorry to hear about your experience. For assistance with subscription management, please visit our Help Center at help.thefabulous.co. We're constantly working on improving our services. The Fabulous Member Care team.

Crashes

Constantly crashing…

Muddling along

3 months ago

Response from developer

We're sorry to hear about the crashes you're experiencing. Please visit our Help Center at help.thefabulous.co for assistance. We're constantly working on improving the app. The Fabulous Member Care team.

One thing I don’t like so far

I’m still new to the app, but it seems great so far. One thing that I don’t like is certain sections of the app that auto-progress text, e.g. the inner child section. I’m a somewhat slow reader, partially because I like to take time to absorb words that seem poignant, and when I don’t have the option to read at my own pace, I find it distressing. For an app that is designed to help heal, I think it would be best if there were always an option to go at one’s own pace. I would also really love to be able to go backwards in the app.

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JustAnotherTraveler98

4 months ago

Response from developer

We appreciate your feedback on the app and are glad to hear you're finding it great so far. We're always looking to improve and will take your suggestions into consideration for future updates. Remember, you can find more information in the "Using our Apps" section within our Help Center at help.thefabulous.co. The Fabulous Member Care team.

flawless app

Lumiere all the other fabulous apps really have helped me to good habits work on my inner child and I am flourishing now I also use Elixir and chant and ambiance I just wish they were integrated. I can’t say enough about this app and the brilliance that went into it. They upgrade often and always have something new. I would like to see them do body doubling in the Clarify app for fADHD for accountability buddies and I would Norton not change a thing.
Download and subscribe

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Aimee aka Freyacat

4 months ago

Response from developer

We're thrilled to hear that you're enjoying our app and finding it helpful for your habits and inner child work! We're constantly working on new updates and features to enhance your experience. For any suggestions or feedback, feel free to share them with us. The Fabulous Member Care team.

The best self care app!!

When I tell you that this app has helped me with my anxiety I truly mean it! I struggled for months in this repetitive cycle of worry but this app really showed me how to accept my emotions. It even is helping me deal eith my past trauma as a child! It’s literally like therapy and I’m so glad i downloaded this app! I recommend it to anyone who is struggling with anxiety, depression or any form of mental illness!

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v_latu

4 months ago

Response from developer

We're thrilled to hear how the app has positively impacted your mental health journey and helped you manage anxiety and past trauma. It's heartwarming to know that Fabulous is like therapy for you. Thank you for recommending it! The Fabulous Member Care team.

Have to pay just to see what’s the app is like?

A bit disappointed, liked the fabulous app and wanted to try this product as well. Spent like 20 minutes on onboarding questions just to get to the payment screen.. They won’t even allow you to try an app before they ask you to pay for it. Given that the app is downloaded as “free” this was just a waste of time. Not cool.

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nnendee

4 months ago

Response from developer

We understand your frustration and we're sorry to hear about your disappointment. We're constantly working on improving our app experience. For more information, please visit our Help Center at help.thefabulous.co. The Fabulous Member Care team.

Don’t do it

Absolutely terrible. Signed me for a premium account I didn’t event want. Would send me the same thing to set up my account over and over again even though it was completely multiple times. When I have reached out for help on several different occasions no one gets back to me and will not help me. I don’t recommend this. I am frustrated and I don’t want this even though it was enticing at first.

Edit: I keep asking for help with the Help Center and they say someone will get back to me but no one has. I don’t want to be charged for something I have no interest in using.

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I no want to choose a nickname

4 months ago

Response from developer

We're sorry to hear about your experience. We're constantly working on improving our services. Please visit our Help Center for assistance. We value your feedback. The Fabulous Member Care team.

Don’t do it

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I no want to choose a nickname

4 months ago

Response from developer

We're sorry to hear about your experience. We're constantly working on improving our services. Please visit our Help Center for assistance. We value your feedback. The Fabulous Member Care team.

Early days

While it is only early days using this app, I feel that it will be really helpful for me to figure out my issues with self esteem and uncertainty. Looking forward to learning about myself and breaking down some of the blocks I have put in place!

Lemon tears

4 months ago

Response from developer

We're thrilled to hear that you're finding the app helpful in your journey of self-discovery and personal growth. We're here to support you every step of the way as you break down those barriers. Keep up the great work! The Fabulous Member Care team.

Exactly what I wanted

I tried it after seeing a Facebook ad. The app is exactly what I wanted. It helps me stop in my busy day and have gratitude for the things that are going well in my life, in spite of the stressful things going on. The tone of the exercises and quotes really resonate with me — not cheesy and saccharine, rather authentic, validating, and hopeful.

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exdork

5 months ago

Response from developer

We're thrilled to hear that the app is helping you find moments of gratitude in your day and resonates with you. We aim to provide authentic and hopeful content to support you on your journey. Thank you for sharing your experience with us! The Fabulous Member Care team.