Terrible
The service is terrible. Consistently the app tells you the driver is in the way but the driver just goes to sit at a gas station for like half an hour after accepting the stop. I schedule my rides stupid early and still end up getting either stiffed on the ride (and they don’t give me a full refund) or they don’t get there until an hour after the pickup window. It’s the principle of the matter at this point. Sure they charge me a dollar to cancel the ride but it’s happened so many times, and I always get the SAME pre written email from them every time I reach out. I use this service because I work practically full time and I don’t have a car.
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