Leave a Review Iris
Terrible
The service is terrible. Consistently the app tells you the driver is in the way but the driver just goes to sit at a gas station for like half an hour after accepting the stop. I schedule my rides stupid early and still end up getting either stiffed on the ride (and they don’t give me a full refund) or they don’t get there until an hour after the pickup window. It’s the principle of the matter at this point. Sure they charge me a dollar to cancel the ride but it’s happened so many times, and I always get the SAME pre written email from them every time I reach out. I use this service because I work practically full time and I don’t have a car.Show lessThere are still some awesome drivers
Antonio Butler is a amazing driver he’s always on time and very helpful and cares about the people he pick upNot very organized
Scheduled my first ever ride at about 9 or 10 this morning for 4 was waiting in the app refreshing still no driver details it says pickup between 2:55 and 3:10 at 2:54 still no update and I have to be out there at that spot because driver can come at any point as I’m walking get a text that it’s being delayed doesn’t tell me how delayed just that there’s a delay and with it being 90 plus degrees with a heat advisory I will not be staying out there just going to go ahead and stick with my Ubers that can pick me up at my location and tell me when they are coming to get meShow less