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Unusable
I have tried multiple times to get this app running. The screen turns white when I try to sign in. Have redownloaded several times. Basically it’s unusable for me. Very disappointingDeveloper Response
Thank you for sharing your feedback with us. We greatly appreciate your input and have passed your comments to the appropriate teams here at Hallmark.Frustrating app(s)
I was really excited for this upgrade to Hallmark+ (considering the yearly rate went up by $20, which companies don’t usually do). I thought, fine, they are starting some rewards and connecting their platforms. They’ll probably do some app updates. But no. I also had/have an issue with connecting my accounts, which I thought was taken care of. Seems it is not because the young man at check out at the Hallmark store told me they don’t look like they are linked…also, specifically to this app, it took me around 40 minutes to finally check out with a physical card to be mailed because the interface is old and basic, and kept glitching, so ai had to start over. (And yes, the app is updated.) Someone also said a favorites feature would be helpful to favorite cards that you like, which I totally agree with. Overall, I think you need another app designing department to upgrade the apps overall. Very clunky, slow, not user friendly, and they glitch.Show lessDeveloper Response
Thank you for sharing your feedback with us. We greatly appreciate your input and have passed your comments to the appropriate teams here at Hallmark.Frustrating App
I downloaded the app. Created an account. Trying to link my Crown Rewards number and Zip code and when I hit link it does absolutely nothing!! In fact the entire screen seems to be flawed.
I have tons of apps. I’ve never encounter one that is as user unfriendly as this one! 😡Developer Response
We appreciate you taking the time to contact us about your experience with our app. We apologize for any frustration you may have encountered and would like to investigate further. Please send an email to care@hallmark.com with more details about your experience so we can assist you better.