Refused taxi
I had been dropped off no problem but I tried to book a taxi back home and they refused to send a taxi unless i paid upfront, i ended u stranded for an hour absolutely appalling this was
Completely unreliable
Used to pre book a taxi. I was catching a train to the airport so booked the day prior to travel had the journey accepted and the payment taken.
Five minutes after the booking and no cab in sight I called to chase. I was told a taxi was booked and would be with me shortly. I expressed the importance of arriving on time and was told it would be marked as urgent 10 minutes and 3 driver cancellations later I got a call advising it would be a while for the driver to arrive. I cancelled and got told that it will take 3 days for the refund.
As an indication of the normal taxi availability in my area it took less than 60 seconds for an uber to arrive.
Five minutes after the booking and no cab in sight I called to chase. I was told a taxi was booked and would be with me shortly. I expressed the importance of arriving on time and was told it would be marked as urgent 10 minutes and 3 driver cancellations later I got a call advising it would be a while for the driver to arrive. I cancelled and got told that it will take 3 days for the refund.
As an indication of the normal taxi availability in my area it took less than 60 seconds for an uber to arrive.
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Driver excellent wait time awful
Appalling wait time added booking to app at 7.20am for 8:15. After ringing 6 times driver finally arrived at 8.57 when I had to be at destination for 9am. This made me terribly late not arriving until 9.18am. Find this appalling. I will say that the driver that did arrive was pleasant and professional and can say it was not his fault this job was not booked in with a driver early enough by base and a number of drivers were rejecting bookings.
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Best guy
Best guy
Difficulty in booking
Never had any issues booking a taxi. Recently can’t book. Keeps telling me to pre book a taxi all the time. And I need to pre book a taxi for 2 weeks time and after I’ve put the date and time in either says no taxis or to pre book again. Just not working at all.
App isn’t accurate/unreliable
Admittedly your fare is cheaper than Uber however having not used you in a while I thought I’d try again ordering my taxi via the app is said it would arrive around 1:45am. As a woman waiting alone I relied on this to be fairly accurate. My taxi arrived around 2:05am. I had called and the man was abrupt and lied telling me my taxi would be 10 mins when it hadn’t even been dispatched. Drive home was rapid, driver liked to drive fast which I’m not a fan of despite the roads being really quiet due to the time.
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Deceptive Driver
Driver tried to charge me cash although I paid via card via the app. The driver then parked out my outside my house for a few minutes. Really bad service which is getting worse!.
Login me out for no reason
Was logged out and hadn’t been able to create an account so I can’t log in the app to use it.
Refuses Mastercard
Ever since Mastercard was switched in with my bank, the app no longer accepts payment via my card so its become a completely useless app if you only deal in card and no cash.
Started using Uber instead.
Started using Uber instead.
Drivers are very picky.
Drivers are very picky. My whole family have been using this taxi service for 6 years and recently had been disappointed with their service. Some drivers make a fuss with my bags. It happened multiple times.
Whole family gonna switch to another taxi service
Whole family gonna switch to another taxi service
Useless
I spend alot of money with this Company and just lately they’ve gone absolutely crap the taxis take an hour to dispatch even when you paid by card they never arrive on time and it doesn’t matter who you speak to your fobbed off with 10 minute 10 minutes I’ve waited over an hour this morning for a taxi but the app told me it would be with me within 15 minutes absolutely disgusting never using again sick of it no loyalty to loyal customers
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Don’t bother
Doesn’t give you an exact price, my last one said between £5.55 and £9.15 🤔
247
Today I downloaded this application for the first time, and I am surprised how simple and easy it is. The layout is user-friendly and very clear. I strongly recommend everyone to use this app to book their rides.
John
This company is a very good company. They have professional drivers and their customer service is very good.
S Ali
Good tracking system and customer service. I am a person who just cannot memorize paths and always use guides. Thanks to your app and drivers, I just add the location, sit in the car, and enjoy the trip. Your drivers are so good and read the maps very well.
Best app
Overall reasonable app and good customer service. I booked a ride in a rush and added a wrong pick-up point, I only realized it when my driver reached the location. I instantly contacted the driver and customer service; they were so cooperative and changed my pickup point in the system immediately. An experience like this made me a regular customer of 247 Cars. Thanks, you are doing a fantastic job!
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247247
Always polite and courteous drivers clean cars and quick perfect
Discounts never work
“25% off until midnight” however the discounts never work.
Waste of time
Don’t bother with this company
Excellent service
Quick and affordable taxis with friendly staff
