Updates break app.
It seems like every time this app is updated it gets broken. This latest update on September, 2018 will not even install. Deleted the old version of the app and tried to install fresh. No luck. This app used to be great, and following with what some other reviewer’s have said, if it ain’t broke don’t fix it. Lost one star for me. But in all fairness I truly can’t review the app because I can’t get it to install, load or open. Maybe I’ll try again later. iPhone 7 Plus running iOS 12.
Update: October 18, 2018. I updated my iPhone 7 Plus to iOS 12.0.1. Try to install the latest version of the white pages app. This app absolutely will not install on my phone. I’ll try later to install through iTunes from my PC. Maybe I can get the app installed and give a proper review if it will load.
Update: October 18, 2018. I updated my iPhone 7 Plus to iOS 12.0.1. Try to install the latest version of the white pages app. This app absolutely will not install on my phone. I’ll try later to install through iTunes from my PC. Maybe I can get the app installed and give a proper review if it will load.
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👎🏼👎🏼
(My review over two(?) years of experience - but read my review based on the latest app update that follows) One of the most useful apps on my phone. I recommend it to all my friends. This app allows me to check out those calls I receive from unknown (and thus, unanswered) callers. I just enter his phone number to identify if they are one of the "bad guys" (by scanning down the report to read complaints from others). If it's damning, I will block that number from future calls. Peace of mind comes cheap!!
(UPDATED Sep 15, 2018) What was once an Essential App has become almost useless! The latest update has eliminated the ability to ‘copy and paste’ a phone number from the Recent list and check it out in the White Pages search page!!! This ‘copy and paste’ capability must be restored ASAP!
(UPDATED Sep 15, 2018) What was once an Essential App has become almost useless! The latest update has eliminated the ability to ‘copy and paste’ a phone number from the Recent list and check it out in the White Pages search page!!! This ‘copy and paste’ capability must be restored ASAP!
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Response from developer
Thank you for the review. If you have a phone number copied to your clipboard, the app should automatically ask if you'd like to search for that number. If you're finding this not to be the case, please email us at appfeedback@whitepages.com and let us know the steps you're taking to do these searches, and where the app doesn't behave in the way you expect.
App Is Useless Now
I've used the app for probably over 6 years. I loved it. It gave me useful information. Then suddenly a few updates ago it would no longer get me info on mobile numbers even though I had paid for premium service. They wanted me to pay more on top of that to find out mobile number information. Since most of the information I needed was on mobile numbers, that would have been ridiculous.
I stopped using it for several months. Now I've tried several times in the last few days to use the reverse phone look-up. The app has been totally useless. I have a good internet connection of 3 to 4 bars, and a fast speed (currently it's around 100 Mbps), and the app searches endlessly without ever giving a result for every number I try.
I stopped using it for several months. Now I've tried several times in the last few days to use the reverse phone look-up. The app has been totally useless. I have a good internet connection of 3 to 4 bars, and a fast speed (currently it's around 100 Mbps), and the app searches endlessly without ever giving a result for every number I try.
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Very unintelligent search results
I’ve (tried to) use this app for years, but the logic in the search engine does not seem any better than it ever was. I can use Google Maps to search for a business, and it uses logic that doesn’t depend on necessarily being perfectly precise. For example, I can enter “Carpet Mills” in Denver, CO. Even though the location I’m looking for is in a nearby suburb, and the correct name doesn’t contain an ‘s’, google will find it, and WhitePages won’t. This means I have to already know the precise name and city for WhitePages, but not Google. Also, many times even when I do enter the exact name and city (corroborated by Google), no results are found. When I am occasionally able to find a business in WP, it’s very convenient to be able to add the entire contact to my address book, but the search engine is so poor, that I seldom try anymore. Google hits it nearly 100% of the time.
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Very useful.
I used to be able to report spam and fraud calls, but in one of the updates, that went away, as did some of the basic caller source info. IT IS BACK! That is one of the most useful features when I find the missed calls listed on my hard-wired phone. I no longer have to guess which friend it could have been. It is even useful to know where the call connected to the phone wires, since so many connect at the same place. A quick look at the map tells me it was spam or fraud.
I also use it to find friends' addresses and phone numbers when I need them, as well as businesses while I am away from the paper phone book and computer.
I have used it for years. It even shows me who my neighbors are down the street.
I also use it to find friends' addresses and phone numbers when I need them, as well as businesses while I am away from the paper phone book and computer.
I have used it for years. It even shows me who my neighbors are down the street.
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Amazed I found it
I don’t subscribe to any white pages premium search service- yet I found the now grown, twice married, moved to Florida woman who grew up in my house, the daughter of the previous owner. They moved away 38 years ago!
I was trying to connect this woman with her long ago college boyfriend, who sent a letter here addressed to her or to “current resident”.
I found her brother on Facebook ( name unchanged, being male) and now having his full name including middle name, found his relatives on the white pages advanced search. There is a very small profile, but it showed the town she was from, and both married names.
I forwarded the guy’s letter to her, to take what action she wished, and was rewarded with thank you notes and a gift from both of them about a month later.
I’m not a detective or a techie so the credit doesn’t go to me. I’m impressed with both Facebook and the White Pages!
I was trying to connect this woman with her long ago college boyfriend, who sent a letter here addressed to her or to “current resident”.
I found her brother on Facebook ( name unchanged, being male) and now having his full name including middle name, found his relatives on the white pages advanced search. There is a very small profile, but it showed the town she was from, and both married names.
I forwarded the guy’s letter to her, to take what action she wished, and was rewarded with thank you notes and a gift from both of them about a month later.
I’m not a detective or a techie so the credit doesn’t go to me. I’m impressed with both Facebook and the White Pages!
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Was great , now horrible
You made some improvements ??? Lol could not find a business 2 miles away ! And where is the erase history ???? Was good . Good luck .it appears your using very old ratings ? I did not see 1 positive review ?// I did notice you published my review ! Thx . As the part you edited out . I’m willing to pay for the old school version , it was great . Nothing good is free , service wise . Give offer at a fair price , I will buy .( the old school version . You originally created a great app . Now keep your new version and do what ever ? But offer us that loved the old one a chance to by back ? And I’m guessing this is not a company ? Just a tech smart person who is trying to reinvent the wheel . Your old app was and is worth paying for . The new one ..... lol ... let the the younger people have it .
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Really bummed!
This was literally my go to app for getting my neighbors contact info etc by using the nearby neighbor or surrounding neighbor feature, and now I cant even find this feature with the update I didn’t want but it wouldn’t let me even open without forcing me to update it :-/ I knew how everything worked when I went in there too and the platform is completely different, its rather confusing actually compared to before. There really is absolutely no point in keeping this app without this feature because I can google addresses with any name I know, but that isnt what I’m looking for. At the very least it set them apart from googling by giving you features google doesn’t offer, so if that doesn’t change then I’d rather not keep anything on my phone I wont use. Theres just no point, so if its not fixed with an update soon I’m out!
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Power of the people!!!!
I am writing this because it is a RARE occasion these days, in our media, technology, & business driven society that reviews can and ‘hopefully’ will have an impact on the direction and success of the reviewed company.
In addition to a generation that has no idea about the importance and/or price of “PRIVACY” which ultimately affects our freedom, we have companies that are pushing that boundary to the outer limits, and less & less people have the time or intellect to care about ramifications. So, to the point; I have used this app for years and have always been VERY satisfied with the performance, but recently the app tells me I NEED an UPDATE, which seems to be the trending business model nowadays.
Before automatically complying with the digital request/demand, I read all of the reviews and weighing the pros & cons and after doing so, I found one common & reoccurring complaint that specifically addressed the “UPDATED” version being inferior to the previous version, to include requiring the user to allow access to their location. Probably contacts as well, but I’m guessing because I haven't tried the newest version and won’t be downloading it (EVER) based on not one or two; but NUMEROUS negative reviews citing similar issues. So again, power to the people. Hopefully folks will continue to communicate about functionality and PRIVACY issues instead of blindly marching lock-step into “1984”
In addition to a generation that has no idea about the importance and/or price of “PRIVACY” which ultimately affects our freedom, we have companies that are pushing that boundary to the outer limits, and less & less people have the time or intellect to care about ramifications. So, to the point; I have used this app for years and have always been VERY satisfied with the performance, but recently the app tells me I NEED an UPDATE, which seems to be the trending business model nowadays.
Before automatically complying with the digital request/demand, I read all of the reviews and weighing the pros & cons and after doing so, I found one common & reoccurring complaint that specifically addressed the “UPDATED” version being inferior to the previous version, to include requiring the user to allow access to their location. Probably contacts as well, but I’m guessing because I haven't tried the newest version and won’t be downloading it (EVER) based on not one or two; but NUMEROUS negative reviews citing similar issues. So again, power to the people. Hopefully folks will continue to communicate about functionality and PRIVACY issues instead of blindly marching lock-step into “1984”
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Response from developer
Thanks for the review! We do request both location and contact list access, but I can explain why below. Location is optional, but it helps us understand where you're searching, so that we can provide nearby results. This saves time for the user, so that they don't need to manually type in city & state for their searches. Contacts is requested so that you can add numbers directly to your saved contacts. If a user finds someone they need to save into their phone, they can easily do so after they found them in our app. I understand the privacy concerns, and hopefully this provides some useful context.
Remember phone books?
I can tell you the recyclers won’t take them curbside and that you should take them to the facility or throw them in the trash. I know because I don’t need mine anymore since I have whitepages. Don’t google a name for an address - you know how much misinformation you get and how it’s a rabbit hole of services trying to sell you background checks! Just get the app and get the information you need. If it’s available publicly, you’ll find it there, no hassles. My only complaint is when it tries to upsell me to the premium service, but everyone needs to make a buck. It is a business! I’m happy with the app and will continue to use it.
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