Whitepages People Search User Reviews

Reviews Summary

Top reviews

Great Value / either free or upgraded

I've used White Pages on my iPhone for years, it's just one of those handy tools that gives you just what you need without a phone book, and no ads or other junk.

I did add the upgrade though for s few months when looking for houses to buy. Found addresses of owners who didn't live in the properties and was able to contact them when a listing was expired so we could work together without hassle of multiple parties in between.

Really handy tho, free version looking up phone #'s on my call list to see if they've already been reported as junk calls!
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Options

You removed history which is help full then having to re lookup also the other program would allow if you was on a house working sales to pull up your location at the resident This new version isn’t nearly as useful and not as friendly with no options also what is pictured as the older version and interface is not as pictured on app the other was just better pulling up an address while working the area to match information it is less effective as it was when you went to an address it showed you residents that occupied the address you could compare for delivery and Business tranctions. It nowall gone. And prior history searches.
You killed the app on money issues it not use full as it once was
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Not happy

I literally hate the changes you have made to the app since it’s original version. It now looks sleek, but functionality is extremely limited. Basically, it’s pointless for me to use this. I am used to be able to find every business in my area, state, and nationally and that ability along with the ability to save that information my contacts was priceless and I shared and recommended this app with so many people. But now it’s literally useless to me. I can never find a business so what’s the point in being able to put it in my contacts anyway because it literally never finds the business I type in. I travel a great deal for my work and I go from one side of the country to the other, and this app used to work no matter where I traveled. Now it doesn’t work in my hometown, my home state, or when I go to either of the two coasts. Very disappointed and I hope that someday this app works again.
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Response from developer

Thanks for the detailed review. Saving contact information to your phone is still possible. When you open a listing in the app, locate the business/person name, and find the phone icon with the blue plus located next to it. This will allow you to save it to your phone, assuming you have permissions enabled. Regarding the business searches, I'll notify our developer team so we can examine improvements. If you have other examples where we can do better, please email appfeedback@whitepages.com and a technician will reply.

Developer Response is great

I loved the original app and have written two prior reviews with 1 Star. Both times I’ve received replies from the developer with help in understanding what changed or explanation of what they are working on. And turning location services back on to retain my last city entry (not sure how I turned it off) was my error that in my frustration I blamed the app. My apologies.

I still miss the old one but can work with this one. For most of what I need it still functions the same - getting from point a to point b in town.

My own personal data is incorrect, but that may have been true with the original and I never was inclined to look up my own name. (I assume the database accuracy is independent of the shell overlay created by an app.) It would be nice to have an easy way to alert someone to correct it. My current address is correct but it is placed below an address in another state I’ve never lived in. There’s also some address data errors for a friend I checked as well. As soon as I learn how to correct mine, I’ll tackle hers.

All in all, if we were rating developer response I’d give it 5 stars. But 3 is the best I can give it based on the app itself because I compare it to the original — nothing is an improvement for me.
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Response from developer

Thanks for the updated review. We did actually implement some changes based on your last feedback, including the auto-complete on city names. Please continue to let us know what can help you most. In regards to your comments, if location services are enabled on your phone, the area filter should default to your current city. To help you quickly change cities as necessary, there's a grey "X' button on the right side of the area filter. You can quickly clear the city, instead of having to backspace. In regards to the map, our developer team is examining the best way to solve this request. We hope to add a solution in one of our future updates. Lastly, I'd like to understand your comment about "re keying" the Business and Person search. Would you please send an example of that to appfeedback@whitepages.com for technician review?

Seriously?

I've been using this app for years and loved it. It was my go to app for every phone number and address. This last update is absolutely terrible. I used to be able to put in my info and get results in a few seconds. Now, I'm lucky if I get anything at all. It either acts like it's loading for a couple minutes and gives you nothing or when I put the info in it's says it doesn't exist. I was even standing in a store that was very much so still in business and tried. This was by far the absolute update worst update in the history of updates. So very disappointed and will delete this app if something doesn't change soon. I would give this new update no stars if it was possible.
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Inaccurate info at best

The new format is fine. My opinion about out of date and fictitious information is still the same.
I have a fictional person listed as living at my address with his age now done to the exact year rather than a 10 year range. This is a bad choice as scammers continue to attack everyone, especially seniors.
My middle name is listed as my spouse’s first name.
Of 5 listing for my number only 2 are correct!
I constantly get scam calls that Whitepages lists as low chance of scam because it’s a no fixed VoIP number such as Skype or Google. Those are the numbers scammers at using. The no longer use the same number for months. Now it’s short term. A few days at most as call blocking services make the number useless to them.
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Doc

The last app was one of the best apps in the App Store I bragged about it and told all of my friends about it even download it for some of them.
This new version is terrible you took a good app and messed it up! some of the features that were great on the old version were the four categories that you could choose from to look up people, businesses, reverse phone numbers and reverse addresses, also the history part of the app where you could look up things you were looking for in the past.
I don’t know if you can change this app and put it back the way that it was but if you can please do so because you’re going to lose a lot of users with this new version.
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Response from developer

Thanks for the feedback. You can now do all of your people searches from the same page in the same search box. Just input a name, phone number, address, or email in the search box on the Find People tab, and you'll be able to see any information we have. If you're searching for a business name though, you'll want to do that on the Find Business page. When you do a name or address search, the city you are currently in will be selected by default, or the USA if you have location services turned off. However, you can change the search location at any time by tapping on the blue city name and entering a new city.

Color Search screen (shown) now upgraded to B&W!

The colorful search screen you post here is the older version. That’s deceptive, whether intentional or not. The new v3 app is ugly and extremely disappointing. Too bad you spent all that development time making V 3.0 less intuitive, less useful, and more cumbersome. I hope I can find a replacement for this once great app. Everything the review called “ if it ain’t broke, don’t fix it “ was correct. Where are the auto suggestions when I type a “T” business search? Target used to come up- it was a breeze! Now entire names in a search have to be typed in and misspelled words are a problem - it’s just a giant step back into the 1990’s. Lowest rating possible from a former fan. Too bad you put all that work into “upgrading” this app into a less convenient and useful tool.
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Agree...if it ain’t broke...

If you have not upgraded to the latest version, don’t do it!!! I have to agree with the review that said if it ain’t broke, don’t fix it. I wish I could undo the update. Everything they said was spot on. It’s not user-friendly at all. Also, there is no unlimited number lookup, unless that’s the premium service. I wouldn’t know, because there’s no intro upon opening the new version to explain the difference between a premium service and the other membership. For a regular membership, you only get to look up 20 numbers a month. The other version was unlimited and was $1 less. I don’t mind paying the extra dollar, as long as it still unlimited. But again, I don’t even like the upgraded version so I’m not paying for anything. I’ll be looking for another app that offers a better service.
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If it’s not broke, don’t fix it!

The app was great the way it was. My lame iPhone did automatic updates and installed this latest version. I wish I could undo the update. The latest version took the simplicity and versatility away and replaced it with a very limited version.
The original version, or just prior to the latest update, had four categories which enabled you to search for a residential listing, business listing, a reverse phone number search, and a reverse address search. The business listing gave you the option to search by a list which sorted by proximity, or you could view a map that used location services to show what was closest to your position. You could easily expand the distance to look beyond your locality. The reverse phone number and address enabled you to find a a person, business or place, that you may only have some, but not all of the information.
Everything worked great. And now, not so much. Confusing, limiting, not user friendly. Maybe there’s a learning curve, but like I started with, if it’s no broke, don’t fix it!
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Response from developer

We made some recent updates based off your feedback. First, the primary person search screen allows you to perform reverse phone, reverse address, and name searches, all from the same search bar. A location filter exists to narrow this down by city, state, or zip code. We recently made improvements to the business search too, which should help organize relevant options nearby. If you have other ideas on how we can improve beyond the latest update, please update the review, or let us know at appfeedback@whitepages.com

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