2degrees NZ User Reviews

Customer Experience

Positive experience3.8% of reviews
Neutral1.1% of reviews
Negative experience95.1% of reviews

~ Based on 364 written reviews from the US App Store.

What users say

Is 2degrees NZ Safe?

Not enough ratings yet to assess 2degrees NZ.

Is 2degrees NZ Legit?

2degrees NZ appears to be a legitimate app. AppsHunter Legitimacy Score for 2degrees NZ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work

The last app was very good and easy to manage, now they made this app it doesn’t even load for me. Some how I’m owing 66 dollars since this app was made and I can’t even pay for it cause it doesn’t load anything, I tried calling 2 degrees but I waited in a que for about 1 hour 30 mins plus and then it hangs up on me. This new app is stupid and useless
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Fix the app.

Horrible, have been with 2degrees for a few years and not once has this app nor the old version worked.

Generally awful app

Just dont work properly, cant figure out why my plan wont auto renew all of a sudden

White screen

White screen only when opening

Greedy Company

All they want is your money, dodge them.

Mobile data sharing to other users

My friend unlimited data plan is being shared w me via phone number and it sometimes dosent work for a few days than works. This has happened before and i am sure that he did not disconnect me it could be a bug from the app. It's really annoying as that the data jst refuses to go through.

Blank screen

White screen every time I open

apps

apps is not that good update and update. buts still not working

App doesnt work

App never works when i try to open it

A worthless app

It just is. The latest version even struggles to open. Even 2 Degrees own retail outlets shrug their shoulders when asked to explain it. “Yeah, it’s a problem…” they say despairingly.

Update

Updated the app as requested and now can’t access anything to do with my account. One of the worse apps. Time to change provider

Doesn’t work.

It doesn’t work. At all. Like if I open it it’s literally nothing but a white screen

Constantly crashing or not opening

For a telco they have a very poor App and service. Definitely not to be recommended for a business user.

slop agin

why bother?

App isn’t in line with account

The app doesn’t seem to talk to whatever back office system 2degrees has - emailed invoices don’t show on the app, settings are limited (can’t change personal details for example)
Not a good app from a company that deals in phones, technology etc.

Terrible

Horrible app. I don't know why they didn't keep the previous one. It worked a thousand times better.

Issue solved spot on! Great service

Update 22/6- problem solved. Upon receiving a call from 2 degree they guided me step by step on how to navigate this issue. After that my issue was solved spot on. Thanks to that wonderful lady. You deserve a pay rise!

After entering correct details for login to app, the page show forever processing icon and doesn’t proceed at all. This app failure doesn’t allow me to have a look at my dashboard balance
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Review

Worst app I’ve dealt with slow doesn’t load all the time and always having problems with paying my plans etc regret joining 2degrees unfortunately

Rubbish app, please decommission this.

App is absolutely rubbish. It doesn’t show my balance and when I tried to pay with my card, the transaction just disappeared. I end up with late payment reminders.

Terrible service

Worst customer service, usually people who don’t understand English! App crashes all the time. Wouldn’t recommend