Update
Updated the app as requested and now can’t access anything to do with my account. One of the worse apps. Time to change provider
Doesn’t work.
It doesn’t work. At all. Like if I open it it’s literally nothing but a white screen
Constantly crashing or not opening
For a telco they have a very poor App and service. Definitely not to be recommended for a business user.
slop agin
why bother?
App isn’t in line with account
The app doesn’t seem to talk to whatever back office system 2degrees has - emailed invoices don’t show on the app, settings are limited (can’t change personal details for example)
Not a good app from a company that deals in phones, technology etc.
Not a good app from a company that deals in phones, technology etc.
Terrible
Horrible app. I don't know why they didn't keep the previous one. It worked a thousand times better.
Issue solved spot on! Great service
Update 22/6- problem solved. Upon receiving a call from 2 degree they guided me step by step on how to navigate this issue. After that my issue was solved spot on. Thanks to that wonderful lady. You deserve a pay rise!
After entering correct details for login to app, the page show forever processing icon and doesn’t proceed at all. This app failure doesn’t allow me to have a look at my dashboard balance
After entering correct details for login to app, the page show forever processing icon and doesn’t proceed at all. This app failure doesn’t allow me to have a look at my dashboard balance
Show more
Review
Worst app I’ve dealt with slow doesn’t load all the time and always having problems with paying my plans etc regret joining 2degrees unfortunately
Rubbish app, please decommission this.
App is absolutely rubbish. It doesn’t show my balance and when I tried to pay with my card, the transaction just disappeared. I end up with late payment reminders.
Terrible service
Worst customer service, usually people who don’t understand English! App crashes all the time. Wouldn’t recommend
Terrible
You can’t pay your bill!!!
Stole money
Topped up my phone and needed to do again as it straight up stole 50cents from me. The minimum purchase to top up $10 so now I’m down money because the app is a thief
Doesn’t even start
Just get a bland screen. What a waste of time.
Terrible app total garbage
They turned a semi functioning app into an absolutely useless space filler on my phone it doesn’t allow me to login there’s no function to login and it doesn’t show me anywhere too… but can still show me data that I have an unlimited plan in my phone number I can’t even click on billing because it says I have to login but it doesn’t prompt to login I wish I could give it a lower rating but one is this lowest….
Show more
Terrible app
Cannot even open the new app! I get stuck….
Fkn useless
Just a white screen!
Huge bug
I can’t even open the app, it kicks me out as soon as I try to open the app. And I’ve done everything to try and stop this, but it still keeps kicking me out!!!
Rubbish app
Why did you change the previous working app? This app is totally useless!
Doesn’t work
Tried to open but didn’t work
Never works
The app used to be so good and easy to use and see my account, but since there have been updates it is awful! It never even loads so I can’t see anything.
