2ULaundry appears to be a legitimate app. The AppsHunter Legitimacy Score for 2ULaundry is 95 out of 100 points across 7 verification signals from App Store and developer data.

2ULaundry Reviews: Is It Legit?

Name: 2ULaundry
Rating: 4.30841 (107 reviews)

2ULaundry

2ULaundry, Inc.

🌟 Lifestyle

📊 Productivity

Customer Experience

Positive experience82.4% of reviews

Neutral2.7% of reviews

Negative experience14.9% of reviews

~ Based on 74 written reviews from the US App Store.

What users say about 2ULaundry

Reviews of 2ULaundry are mixed: the Lifestyle app is rated 4.3/5 from 107 App Store ratings. What users like most: fast and professional service, saves significant time. Top complaints: declining service quality, increased prices. Summarized from real user reviews.

Positive things

🚀Fast and professional service
👍Saves significant time
👍Convenient and easy to use app
👍Great for busy families/individuals
👍Clothes returned clean and well-folded
👍Responsive customer service
👍Good for travel
👍Handles large items like comforters
👍Fresh smelling clothes
👍Reliable pickups and deliveries
👍Good value for money (for some)
👍Easy scheduling
👍Notifications for pickup/delivery

Negative things

😞Declining service quality
😞Increased prices
😞Lost or misplaced laundry
😞Inconsistent delivery times
😞Poor customer service response
😞App glitches and crashes
😞Issues with payment methods
😞Rudeness from employees
😞Items damaged or mishandled
😞Incorrect detergent used
😞Bag fell apart

Is 2ULaundry Safe?

2ULaundry appears mostly safe based on user ratings. AppsHunter Safety Score for 2ULaundry is 84/100.

This assessment is based on 107 user ratings, with an App Store average of 4.3/5.

Safety Analysis

80.4% of ratings point to a safe experience

2.8% of ratings suggest some concerns

16.8% of ratings point to a risky experience

~ Based on 107 App Store ratings for 2ULaundry.

Is 2ULaundry Legit?

2ULaundry appears to be a legitimate app. AppsHunter Legitimacy Score for 2ULaundry is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Broken

Since update I can’t book. The calendar will not pull up.

DDabombdotcomx2

6 months ago

Fantastic service

Their service is fast and professional. So convenient!

Jjlk32491

10 months ago

Great time saver

2U Laundry saves me so much time as a busy mom each week. They do a great job and customer service is very responsive

MMichelleGS1999

a year ago

Please Discontinue Service

I did ask not to put staples on my shirts when dry cleaned and next thing I see is STAPLES on my shirts.
Staples can cause uncomfortable wounds.

Bbahaysjeusj

a year ago

Great service

I’ve been using 2ulaundry for years. I don’t have any complaints. My laundry is always on time, folded and smells amazing. I love them.

KKae-Ky

2 years ago

2U Laundry is fabulous!

They save me time and money-and do a fantastic job while doing it! I’m a senior, unable to do my own laundry-and I couldn’t ask for a better service. They pick up & deliver back in a timely manner-and everything is clean and folded perfectly!
Try them out! It’s an experience you won’t regret!

Llsapertx

2 years ago

Response from developer

What a wonderful review! We're so happy to hear that 2ULaundry has made life easier for you. Thank you for trusting us with your laundry. We appreciate you!

Exceptional Service

Convenience

NRNaughty Raj786

2 years ago

Stellar Service

Great service. Responsive customer service. I’d recommend 2ULaundry.

MMigsssM

2 years ago

Disappointed so I will discontinue

I am planning to discontinue the service after nearly two years due to declining service and increased prices. I have seen an uptick in misplaced laundry. The final straw for me was the price increase for comforters. I received a card with my most recent drop off telling me about a charge for comforters. That's insulting considering the app (as of 3/8/25) boasts the Linen bag holds a king size comforter. Since I send bed linens out with my laundry this price increase no longer aligns with my budget and laundry needs. To add insult to injury, the bag my comforter was put in fell apart as soon as I picked it up by the handle.

B2Bye 2U

2 years ago

Response from developer

We’re sorry to hear about your experience and truly appreciate the time you’ve spent with us over the past two years. We’d like to clarify that there has been no price increase for comforters. The card you received was simply to inform customers that, based on feedback, we’re now returning comforters placed inside a linen bag in their own dedicated comforter bag—at no extra charge. This change was made to improve the final presentation and ensure a better customer experience. We also sincerely apologize that the bag fell apart upon delivery. Since we’re still in the early stages of testing this enhancement, your feedback is incredibly valuable. If you decide to place another order, we’d be happy to provide a replacement bag. If there’s anything we can do to better align with your laundry needs, please don’t hesitate to reach out at care@2ulaundry.com or text us at (888) 861-4245. We appreciate your feedback and hope to have the opportunity to serve you again.

Love it!

Love this service! Such a game changer for our busy family.

KKHA5525

2 years ago

Best Laundry

excellent service each time I use. whether you do weekly pick up or al la carte like me give yourself a break…go to the beach or mountains and relax because the laundry is done!

KKalaMD

2 years ago

Best laundry service

I love not having to do my laundry, and I trust them to wash and fold everything perfectly

Eedeleigh

2 years ago

Second chance

Gave 2ulaundry a second chance after issues with multiple deliveries. I have been using them since their start up here in charlotte. This last time was a try us again you won’t be disappointed! My laundry said it was being delivered for 18hours. The driver just dumped it a neighbors house. Never sent the delivery confirmation!!! Thank god it was a neighbor and I lugged my huge bag of laundry home! Do yourself a favor and try a different service. This one has become too big to care about individuals.

GGraceGarcia91

2 years ago

Response from developer

Hi Grace, thanks for the feedback. We're really sorry to hear about your experience. That’s definitely not the level of service we aim to provide. We have added a credit to your account and we have added more detailed notes to ensure a smoother delivery process if you were to try us again.

My favorite laundry service

2ULaundry is my favorite laundry service. Highly recommend.

CCammiV

2 years ago

Es muy buena aplicación

Es buena porq nos facilita el trabajo y es fácil de usar

MMVR1983

2 years ago

Great app & service!

The app is super intuitive and easy to use! Plus the service is great and so convenient! Saves me so much time, thank you!

Mmstout1996

2 years ago

Laundry made easy!

My wife and I love the 2ULaundry app and service. We have two young kids, both work and this gives us one less thing to worry about! We can set our pick up and delivery date with ease and love that we get notification windows about when our laundry will be picked up and delivered.

RRyanmconrad10

2 years ago

Response from developer

That’s amazing to hear Ryan! With a busy family life, we’re glad 2ULaundry can help take laundry off your to-do list. Thanks for your support!

Perfect for travel

When I lived in Charlotte, I loved 2ULaundry for when I came home from vacation and had a mountain of dirty laundry.

Now that I live out of state, I love using it when I’m in CLT for work and can go home with a suitcase full of clean laundry.

10/10 recommend!

Hhmtravels

2 years ago