311Cincy (Formerly FixItCincy)

311Cincy (Formerly FixItCincy)

by City of Cincinnati Enterprise Technology Solutions

33 ratings
19 reviews
Free

Details

  • Released
  • Updated
  • September 4, 2015
  • May 16, 2024

Features

311Cincy (Formerly FixItCincy) screenshot #1 for iPhone
311Cincy (Formerly FixItCincy) screenshot #2 for iPhone
311Cincy (Formerly FixItCincy) screenshot #3 for iPhone
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ipad
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About

Access Cincinnati government services on the go. Find trash and recycling schedules, report city issues with GPS, and track complaint status. Save your information for faster reporting and view address data on a city map.

Trash and recycling day lookup with reminders
Report city issues by address or GPS
Track complaint status
Save contact information for faster reporting
Searchable city map with address information
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What's New in 311Cincy (Formerly FixItCincy)

2.7.9

May 16, 2024

This release adds alert and emergency announcements from Cincinnati 311 to be shown on the app's Main Menu.

User reviews

No response

My mom and i both put in requests for our street to be plowed after the big snowstorm. Many days later, still no response.

Requested services not recorded in “My Requests”

The app is alright but the request submissions are becoming like cross examination questions. They ask multiple questions that are unclear and then request YES or NO responses only. Starting to feel like system to prevent requests.

I understand there are lazy people out there always trying to blame someone else fir their probs but sheesh!

Also , after a request is made, it doesn’t show up in the app as a recorded request. So no traceability and no accountability.

Also , historically, someone closes out my requests a few minutes after I open them so as to keep the “stats” looking great. Sometimes the request is never addressed. This is not an app problem, of course but a systemic issue led by poor management.
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Privacy nightmare

You must give name and phone number and that information can then be found in public records. Seems to be just asking for retaliation from business or property owners that get reported. Won’t use again if I do I’ll be using the name of a city council member and list city hall’s phone # and email.

311 Cindy

AppNot worth for over a month. Period

Not working

Cannot go beyond the first question where you can upload a picture. First time using the new app and it’s garbage!

Developer apps

FAQ

What is 311Cincy's current user rating?

311Cincy has an average rating of 2.8 stars based on 33 user ratings.

How often is 311Cincy updated?

The app was last updated on May 16, 2024, with version 2.7.9. This indicates a relatively recent update cycle.

What devices support 311Cincy?

311Cincy is available for iPhone, iPad, and iPod devices.

Is 311Cincy suitable for all ages?

Yes, 311Cincy has an age rating of 4+, making it appropriate for a wide range of users.

Can I report issues in 311Cincy without knowing the exact address?

Yes, 311Cincy utilizes GPS technology to report issues even when the address is unknown, provided GPS is enabled on your phone.

How does 311Cincy help me manage my trash and recycling schedule?

311Cincy allows you to look up your trash and recycling pickup days and set reminders so you don't miss a collection.

What information can I save in 311Cincy to speed up reporting?

You can save your contact information within 311Cincy, so you won't need to fill out an entirely new form each time you report a complaint.

Does 311Cincy offer a map of Cincinnati?

Yes, 311Cincy includes a searchable map of Cincinnati that displays address information.