Account Banned For No Reason
I’m noticing this has been happening to others as well and it’s quite disheartening. I purchased the Grindr XTRA subscription and my account was immediately seized and now it no longer opens. I’ve updated my phone and the app and made more storage on my phone in hopes of troubleshooting but now I’m realizing the bug isn’t from my side. It seems this was a deliberate action on the end of the developers because I’m reading these reviews and they all sound identical to my situation. I’m shocked, appalled and so many questions are revolving in my head as to why the runners of this app and hand picking people to restrict. I believe it may be part of a larger scheme to prove to certain demographics from possibly finding love. My account was not restricted when I was engaging in frivolous one offs, but when I purchased the XTRA package in hopes of dating intentionally my account went dark and I haven’t been able to log in via app or website. This is sick. I emailed the helpdesk and the general Grindr email distribution and got no response. Don’t know if I ever will. Congrats Grindr and its affiliates for showing your hand and your true motivations. I will find love and you’re gonna watch. Thanks for making it clear to me that the online cesspool isn’t where I need to be anyway. I’ll find him in real life.
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Response from developer
¡Hola SaltCheyker! Gracias por ponerte en contacto con nosotros. Visita grindr.me/supportform para compartir más detalles o, en tu aplicación Grindr, accede a Configuración > Ayuda > Ponerse en contacto para obtener asistencia directa. Gracias por formar parte de la comunidad Grindr.
Unlawful and unfair practices and should be turned into the federal train or Better Business Bureau.
depending on your location and applicable data privacy laws, they may still be required to provide you with some explanation about why your account was suspended and could be considered somewhat problematic if they refuse to provide any information at all; especially if they are claiming to protect other users without giving you a chance to address any potential issues with your account. / their terms and conditions. It’s a joke people who really read it because it honestly contradicts itself. You say private information that you don’t do anything with it but yet you sell it to a third-party. And number two you say you’re protecting other users by not giving my personal information. with my name on it, I call that. Slandering which is illegal and I think the federal trade company business you should be turned into them. Not only do you sell a third-party private information with your ads, and then you say that you don’t tamper with people’s profile profiles because of private. Wrong why do you delete people’s profiles and why do delete photos if they’re not appropriate, and you also I’ve read people say that they tap into IP addresses to make sure that you can’t get into grinder ever if you get tampering again with other people’s privacy, so you were literally going against every word in your terms and conditions and need to be turned in to the federal trade.
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Response from developer
Hi, thanks for reaching out! Please visit grindr.me/supportform to share more details, or go to your Grindr app > Settings > Help > Get in Touch for direct support. Thanks for being part of the Grindr community.
Stalker issue
I’ve had to delete my acc and sign up again due to a stalker who’ve I reported to you guys many times who has managed to get Grindr blocked banned on my phone. I’ve been using a different device and now the same person has managed to find me even after blocking all 50 of his past acc. I’m so tired of this I just want the app back on my phone and just want to do scroll without this creep forcing me to delete and undelete and delete and undelete. I’ve reported him to you guys so many times
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Response from developer
Hi, thanks for reaching out! Please visit grindr.me/supportform to share more details, or go to your Grindr app > Settings > Help > Get in Touch for direct support. Thanks for being part of the Grindr community.
Horrible, Fake People! My Theory has been right!
I was giving it another go, it was like back in 2015 when I was on here. I know that my theory has been right & this app proves me right that the theory has not been changed. When sharing my photos with other users, as well as they share theirs with me. It is like a s*x po*n shop like we swap photos and then get blocked afterwards. I find it very cruel as well. I was testing the waters to see if this app itself has anyone changed my theory or something. It hasn’t! 💯 The other apps like Scruff are not bad. At least there is some decent people over there other than here! I will say AVOID THIS APP! I feel Iike a LOSER 💀over there! Too many adverts pop ups! Also, limitation of other’s profiles! So, I know now, I am AVOIDING THIS APP AT ALL COSTS! They are NOT GENUINE! So, for those who have like special needs like autism, dyslexia like myself, do AVOID THIS APP! Stay safe everyone! Too many limits and ADs too!!!
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Response from developer
Hi, thank you for your feedback! We value your input and understand your concerns about pricing. We strive to offer the best value for our users, and we’ll share your input with our team. Thank you for being a part of the global gayborhood!
Completely unusable most of the time
It takes weeks to get a generic response from customer service
In which they ALWAYS give the user 20 tasks to complete. Once you've done those and sent in all the information, (again, because the answers were on the form that you have to submit to contact them!), they'll delay for several days, then maybe reply with some more stupid and irrelevant questions or tasks for you to perform (stupid because they obviously haven't read your email and irrelevant because they're already answered or nothing to do with the issue you're having)
They seem to have a list of these irrelevant questions that they've been told to ask, regardless, and will continue this ploy of "delay for several days, keep asking the same questions, add a new one here and there, suggest deleting the app, turning off vpn, force closing, reinstall, new phone, old phone, model, operating system, latest version, etc etc etc", ad nauseam, till you give up and delete your account.
I once kept it going for nearly 12 months, just to see how long they would keep stringing me along for.
It's ridiculous.
Btw, like others on here, I once had a paid membership, which was cancelled for absolutely zero legitimate reasons, with no appeals or even response to my enquires.
Pack of thieves imho
In which they ALWAYS give the user 20 tasks to complete. Once you've done those and sent in all the information, (again, because the answers were on the form that you have to submit to contact them!), they'll delay for several days, then maybe reply with some more stupid and irrelevant questions or tasks for you to perform (stupid because they obviously haven't read your email and irrelevant because they're already answered or nothing to do with the issue you're having)
They seem to have a list of these irrelevant questions that they've been told to ask, regardless, and will continue this ploy of "delay for several days, keep asking the same questions, add a new one here and there, suggest deleting the app, turning off vpn, force closing, reinstall, new phone, old phone, model, operating system, latest version, etc etc etc", ad nauseam, till you give up and delete your account.
I once kept it going for nearly 12 months, just to see how long they would keep stringing me along for.
It's ridiculous.
Btw, like others on here, I once had a paid membership, which was cancelled for absolutely zero legitimate reasons, with no appeals or even response to my enquires.
Pack of thieves imho
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Response from developer
Hi, thanks for reaching out! Please visit grindr.me/supportform to share more details, or go to your Grindr app > Settings > Help > Get in Touch for direct support. Thanks for being part of the Grindr community.
Constantly bans you for no reason!
I’ve been banned twice now. The first time Grindr refused to disclose the reason and claims they did not use AI but human moderators, which I do NOT believe at all. The second time it was allegedly for “spam”! I have never engaged in any spam and in fact have been the victim of spam myself through this garbage app. It is very likely that I am being maliciously reported by other members and Grindr simply has no mechanism or system for dealing with this type of abusive use. They claim to use human moderators but refuse to provide any evidence of this and will not even entertain any appeals. I also think this is a money grabbing stunt as members who have their accounts banned are forced to cancel their subscriptions, and Grindr will of course NOT refund you and simply pocket the money. This in itself is the real scam and should be illegal in any jurisdiction. Avoid like the plague and download other apps such as Sniffies instead.
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Response from developer
Thank you for your feedback! We would like to help out, drop us a message at help-ios@grindr.com with details of the bugs you're experiencing in the app.
40/60
****Updated****
It’s getting worse!
Lately there’s been lots of spammers and fake accounts ( dealing with this daily )and Grindr have overloaded it with ads now like they do in games where you have to wait and close the ad 3 times to continue
I’d be tempted to go for the paid version but the amount of spam and unstable platform ( crashes and missing info ) put me off spending money on it
It’s getting worse!
Lately there’s been lots of spammers and fake accounts ( dealing with this daily )and Grindr have overloaded it with ads now like they do in games where you have to wait and close the ad 3 times to continue
I’d be tempted to go for the paid version but the amount of spam and unstable platform ( crashes and missing info ) put me off spending money on it
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Response from developer
Feedback like yours is very valuable, and we thank you for being a part of our community. The ads you see on Grindr help us provide a free platform to millions of users. If you ever see a malicious ad, please report it to us at help@grindr.com
Unable to refresh
Don’t pay for this app, it never works. There’s an unable to refresh error that keeps showing up, preventing you from seeing any profiles. I’m a paid member but can’t use it at all! I want a refund. This app has been unusable the last couple of MONTHS! The last update didn’t do anything to fix it. App is always full of bugs. They keep making updates to add new useless features to try and force people to pay to upgrade, yet the basic app functionality doesn’t even work.
If you follow the troubleshooting, and force close, restart or install - nothing works. Uninstalling also has issues because it then it doesn’t let you log back in with an unable to login error.
I’ve never seen such a huge amount of issues on any other app or website. The app is unusable with so many error. You should really fire your entire dev team, the app is so bad now!
If you follow the troubleshooting, and force close, restart or install - nothing works. Uninstalling also has issues because it then it doesn’t let you log back in with an unable to login error.
I’ve never seen such a huge amount of issues on any other app or website. The app is unusable with so many error. You should really fire your entire dev team, the app is so bad now!
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Response from developer
Hi there, We're sorry you're having trouble with some of the features of the app. Whenever you experience technical issues of any kind, you can reach out to us at help@grindr.com so that our support team can investigate and get things working again.
Notification
Je reçois trop de notifications dans une espace de cinq minutes on reprend trop des choses qui nous interro à texter plus capable
Customer experience
The app doesn’t have any real function.
Definitely such a waist of Time, money, resources.I don't understand how the cyber security allow the organizations to effect alpha elements, confidential information to the endpoints.
Definitely such a waist of Time, money, resources.I don't understand how the cyber security allow the organizations to effect alpha elements, confidential information to the endpoints.
