⭐️3 / 5
Rating
🙌313
Ratings
📼8 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of NYC 311

5.2.0

June 27, 2024

Noise and Illegal Parking Service Request forms refresh.

5.1.0

June 11, 2024

Dirty Sidewalk Service Request form refresh.

5.0.3

May 3, 2024

Bug fixes and app optimization

5.0.2

April 8, 2024

Improved user experience and app optimization

5.0.1

March 21, 2024

A fresh, new modern look! · Refreshed the app design, added dark mode, and accessibility features · Elevated the most important info so items like Service Request statuses are directly on the Today screen · Added a new Next Schedule Change section to see upcoming service changes · Reorganized the Request menu into intuitive categories · Added a City Links page for important info at your fingertips · Created new features on Service Request records like favoriting and image views
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5.0.0

March 19, 2024

The NYC311 App has a fresh new look! We’ve modernized it to streamline your experience—thanks to feedback from users like you. New Look & Feel - Refreshed the app with a soothing, contemporary color scheme and clearer icons, with light and dark mode. - Elevated the information that's most important to you, providing access right from the Today screen. Streamlined Navigation - Reduced the navigation bar icons from five to three. - Placed Service Request statuses directly on the Today screen for faster tracking. - Reorganized the Service Request menu into intuitive categories, making it easier to find what you need. New Features and Content - See upcoming service changes in the new Next Schedule Change section. - Access shortcuts to services like parking ticket payment and MTA information on the City Links page. - Enjoy new features on Service Request records like favoriting and image views.
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4.67.0

January 17, 2024

- Updated Parking Holidays Calendar for 2024 - Bug fixes and optimization
More

4.66.0

December 18, 2023

What's new in this build: - Updated Alternate Side Parking Calendar for 2024 - Bug fixes and optimization
More

4.65.0

October 3, 2023

Bug fixes and app optimization

4.64.1

August 10, 2023

• Illegal Parking Service Request - Added 'License Plate Obscured' option as a parking violation • Updated Heat/Hot Water, Broken Sidewalk, and Damaged Tree Service Request forms with event “conditional” question field
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Price History of NYC 311

Description of NYC 311

The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
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NYC 311: FAQ

Is there an iPad version available for NYC 311?

No, the NYC 311 app is not compatible with iPads.
The NYC 311 app was created by Department of Information Technology And Telecomm.
The minimum required iOS version for the app to work is 16.0 or higher.
NYC 311 has an okay rating of 3.0 out of 5, according to user reviews.
The App Genre Of The Nyc 311 App Is Utilities.
5.2.0 is the newest version of NYC 311.
The latest NYC 311 app update was released on July 1, 2024.
NYC 311 was first made available on February 6, 2023.
Safe for kids, with no inappropriate or mature content.
NYC 311 is now available to use in American English.
No, NYC 311 is not on Apple Arcade.
No, NYC 311 does not feature in-app purchases for users.
Unfortunately, NYC 311 is not fully compatible with Apple Vision Pro.

Screenshots of NYC 311

iphone

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Reviews of NYC 311

  • Works Fine on my iPhone 11 for a few things

    I just use the 311 app mostly to look at the “suspended parking” days but submitted a request to replace street parking signs after a bike thief removed the sign and slid both of our bikes up and over the street sign post - bye bikes.
    Took 6 months for them to replace the signs, but still worth the effort to report because before you know it, 6 months flies by quick.
  • Cannot file Non-Emergency Traffic Condition” complaints

    It is disappointing that this app cannot be used to file “Non-Emergency Traffic Condition” complaints. This is one of the most needed complaint categories in NYC.

    Otherwise, it is a decent app for reporting, but the powers-that-be rarely do anything to directly solve the problem reported; they usually just wait for the problem to solve itself…or not.
  • Poor responsiveness

    Needs bulk export function for tickets filed.
    Needs to retain access to photos submitted with ticket in the ticket log.
    Request types that link out to the web form have a bug where the button to accept the address input on the pop up is to low down on the screen to press. Lots of scrolling up and down required to get the browser to hide browser UI elements that block this webpage element. Needs to be located to the right of the address input bar or between that and the map image.
    Needs accountability from city to produce photographic evidence of response, many illegal postings tickets filed are responded as complete but when I visit the complaint location to check, the sign was not removed.
    When police respond "no action required" to paper plate or other illegal parking complaints the police need to provide more details as to why the ticket was closed in this way when photographic, geotagged evidence is provided of a prima facie violation.