Their job search add must say only incompetent and untrained need apply
Update-worst app ever. Can’t fast forward or rewind, can’t transfer or watch what I transferred. If you are looking at ratings to see if you should choose dish, there are horrible reviews with 5 stars. And I feel their employees and friends add reviews because there is no way an intelligent person would say this is a great program unless they were paid to lie.
My son is a programmer and if he programmed programs as bad as this app he would be fired. Slow freezes and none of my transfers show up and I get a transfer error STILL. I dated my last review and dated all updates and even that has disappeared. It has been at least a year, maybe more, since I was able to watch at transferred show or was able to transfer a show. I have been slowly returning my equipment and will continue to do so as I transition to another service. The worst program I have ever seen. See for yourself by looking at all recent reviews. They are all the same. Dish no longer cares about its customers and the proof is in the fact that they don’t fix the issues. Sad because I used to love and be proud of being a dish customer. We pay more and more for less quality.
My son is a programmer and if he programmed programs as bad as this app he would be fired. Slow freezes and none of my transfers show up and I get a transfer error STILL. I dated my last review and dated all updates and even that has disappeared. It has been at least a year, maybe more, since I was able to watch at transferred show or was able to transfer a show. I have been slowly returning my equipment and will continue to do so as I transition to another service. The worst program I have ever seen. See for yourself by looking at all recent reviews. They are all the same. Dish no longer cares about its customers and the proof is in the fact that they don’t fix the issues. Sad because I used to love and be proud of being a dish customer. We pay more and more for less quality.
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Please Please Fix!!
I’ve seen the Dish Anywhere app be advertised in so many commercials, yet it NEVER works! I can’t watch anything live. Even when I have the best wifi, it glitches and buffers every couple of seconds. There are so many other apps that do live streaming right. There are several other tv providers that have apps to stream tv live, and theirs actually works. Get the engineers or whatever tech people is needed to make this a good app. It’s about giving your customers what you promise them. You fill up the commercial breaks with commercials about how great it is, yet it fails time and time again. My contract renewal is coming up, and this is something huge that I will consider when deciding whether to stay or not. I’m sure many other customers share this same struggle and may also take it into consideration, so please please fix this app.
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Here is why i love dish
So I love dish because it’s your own little TV and you can watch movies that you like and there’s more of the kid shows that kids persuade their adults to watch them and it’s a kid appropriate show and I hope everybody likes it I don’t care what the haters say it’s OK if you have a different opinion but I still love it I’m pretty still new to it because I download it a few weeks ago. Everybody in the whole world I hope you love it it’s the best thing in the whole wide world on social media and on the environment so have a great day this is what I mean I love it so much so have a great day may God bless you.
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Incompetent tech support, Lied about monthly costs!!!
We moved from one state to another changing time zones. The first issue was that it took them about five phone calls to figure out how to get our time changed to eastern time zone from central. Now the issue is that the DISH Anywhere app still has our old address with the locals from that area. We have followed all instructions to get the app to change to our new address… But still it doesn’t work. So we live in the eastern time zone but we can only see the local channels from our old address. Yesterday we were on the phone 30 minutes… The tech help representative was actually growing impatient with us as we tried to explain what was wrong. In the end we followed all of his instructions, and we still have the same problem!
And just so you know the price we were quoted for our two-year contract is $10 less than what our actual bill is… When I called to talk about it there was no getting out of the contract, so now Dish cost me an extra $240 over the two years of the contract. They acted like $10/month wasn’t a big deal! All I can say is 24 months from now I’m going to find another provider and Dish can kiss my business goodbye! My recommendation is that you go with someone else.
And just so you know the price we were quoted for our two-year contract is $10 less than what our actual bill is… When I called to talk about it there was no getting out of the contract, so now Dish cost me an extra $240 over the two years of the contract. They acted like $10/month wasn’t a big deal! All I can say is 24 months from now I’m going to find another provider and Dish can kiss my business goodbye! My recommendation is that you go with someone else.
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No stop showing all these racial commercials
You don't stop showing all these racial commercials I'm canceling my subscription to dish I don't pay for this TV for you guys to be putting Rachel commercials on here if you want to feel black peoples heads with all this Rachel crap and let them believe it then that's your progress but I don't want to see it I don't pay I mean I pay for my dish network I don't want to see you advertising for Joe Biden's Rachel crap he's the worst president in modern history and if you guys want to support them because you're part of corporate America that your progress but he's the most criminal president ever in history you don't believe so just look at the hunter Biden laptop Google was part of it and a lot of other people who won doubt if you were part of it
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If it ain’t broke…
Simply put, the new app is HORRIBLE. So many bugs, no fast forward, no skip, buggy as all get out. I’ve had Dish Network for 20 years. The original app was a bit antiquated but it always worked. The new app; I’ve haven’t had a clear picture since. Never seems to fully load, responses are laggy.
It never used to crash on me. Now, I just sit and wait for it to mess up so because I know it’s coming. On my tv, it’s even worse. It never loads correctly. The picture is TERRIBLE. The OnDemand is actually the worst though. I go to watch something and it’s like looking at pictures on a cell phone from 2004. The old app didn’t look as “cool” but by God it worked. If I could download the old app (especially for my tv) I would in a heartbeat. I actually watch things on my iPhone as often or more so than my 75” tv because of your app. Very disappointing.
It never used to crash on me. Now, I just sit and wait for it to mess up so because I know it’s coming. On my tv, it’s even worse. It never loads correctly. The picture is TERRIBLE. The OnDemand is actually the worst though. I go to watch something and it’s like looking at pictures on a cell phone from 2004. The old app didn’t look as “cool” but by God it worked. If I could download the old app (especially for my tv) I would in a heartbeat. I actually watch things on my iPhone as often or more so than my 75” tv because of your app. Very disappointing.
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Commercials break FCC with no regard- highly disruptive
Aside from the excess of advertising time, the 1st time a lFindlay auto Henderson commercial came on It was so loud that it woke and startled the baby, the toddler, the dog and the hubby. I was also startled from 2 rooms away in the kitchen. “OMGOSH!” I thought, “is it some sort of emergency alert?!”… babies are crying, dog shoots up from sound sleep and spins in circles not understanding what is happening, the hubby hit the recliner chair button and sprang up, my heart jumped from my chest… his a stupidly loud commercial which has come on several times in one show. There is no call for that, no sense in that. I’m already playing at a low volume. I’ve reported to the FCC, they also suggested confronting the company directly (good luck on that) so I’m doing it here. I will change my rating when they start following fcc guidelines
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Once again the same old issue
Update 3-Still can’t play transferred shows on my iPhone 7 Plus. Says it can’t connect STILL. My memory is full but I am unable to even delete a transferred show because it can’t connect so it says I have none but the transferred setting says I have 407 transferred shows. Just can’t access them and haven’t been able to most of my years with dish. Even if it is briefly fixed, the same problem comes back right away again.
Update 2-still not fixed. I downloaded lots of shows for a trip. Now my phone is full and apps crash because I can’t even get into the transfers to delete them. Still says can’t connect. This is f$&@ing ridiculous! For what we pay and the amount keeps going up, the quality goes down. I assume you could hire someone with a little programming skill.
Update: As I expected, STILL not fixed! I have sent my info in many times. Not doing your work. Don’t put out a new update until you have tested it! Seems pretty simple to me.
Every upgrade I can’t see my transferred shows and I complain a dozen or so times an it gets fixed until the next update and same thing. I can’t count how many times this has happened. Save yourself grief and don’t choose dish. Cost keeps going up but they can’t hire programmers with half a brain. Same canned responses but it STILL isn’t fixed but prices going up and this app is getting worse and worse. The only reason we stayed with dish was this app
Update 2-still not fixed. I downloaded lots of shows for a trip. Now my phone is full and apps crash because I can’t even get into the transfers to delete them. Still says can’t connect. This is f$&@ing ridiculous! For what we pay and the amount keeps going up, the quality goes down. I assume you could hire someone with a little programming skill.
Update: As I expected, STILL not fixed! I have sent my info in many times. Not doing your work. Don’t put out a new update until you have tested it! Seems pretty simple to me.
Every upgrade I can’t see my transferred shows and I complain a dozen or so times an it gets fixed until the next update and same thing. I can’t count how many times this has happened. Save yourself grief and don’t choose dish. Cost keeps going up but they can’t hire programmers with half a brain. Same canned responses but it STILL isn’t fixed but prices going up and this app is getting worse and worse. The only reason we stayed with dish was this app
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Response from developer
Hello, roseumi. We are aware of this issue and are currently working on a solution. We are collecting feedback from our customers so that we can resolve it as soon as possible. Can you send us an email at danyprod@dish.com including the issue you are experiencing, your device type, device operation version, and DISH Anywhere version please?
App crashes
Every single time I log into this app it will fail the loading of the actual shows! This is being used on an iPhone 13 with 5g. It doesn’t matter if I’m on 5g, 4g, or Wi-Fi the app will load the ads all day long but when you are trying to watch the show it errors out. Oh and good luck in trying to resume where you actually left off from because the app will just say here’s where you were and it may be 5 minutes into the show or five minutes left, and you have only watched 20 minutes of a 45 min show… so that’s cool….! Also I wish we could give negative star ratings because this app is heinously horrendous and a fail from a company that charges more than fair to there customers, maybe at least have an app that functions since you price gouge the ever-loving crap out of us anyway!
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Erratic Multi-fail
1. App fails to set recording. When trying to set a recording I see “Would you like to record. This event is on multiple networks.” There is a red circle around a red dot…but clicking it results in nothing. 2. Link here on App Store for dev. website is broken. 3. Often I get nothing but a gray screen after I select “watch.” When that happens There’s nothing for it but to close the app and reopen. I have tried deleting and reinstalling. This app deserves ZERO stars. I noted “developer’s response” to another review tried to hide behind the claim that “we provide the app for free but…” As though we aren’t paying for a service that includes this app. Dish costs a pretty penny. The tech should work.
Update. Connection TV repeatedly (and erratically) results in the app freezing and returning an error message inviting me to try again or, in the alternative, to dial a 1-800 number. So, sure, rather than watch the one game a week I want to watch, I’d rather work through an automated phone system where after interminable waiting I’ll finally talk to a human who will ask me to repeat all of the same credentials that I entered into the automated system and then try to upsell me on new equipment.
Update. Connection TV repeatedly (and erratically) results in the app freezing and returning an error message inviting me to try again or, in the alternative, to dial a 1-800 number. So, sure, rather than watch the one game a week I want to watch, I’d rather work through an automated phone system where after interminable waiting I’ll finally talk to a human who will ask me to repeat all of the same credentials that I entered into the automated system and then try to upsell me on new equipment.
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Response from developer
Thank you for taking the time to let us know you are experiencing this issue. A new version of DISH Anywhere is available. Please be sure to uninstall the current version before downloading the new one, version 21.3.50. If you continue to have issues after the download, please send us an email at danyprod@dish.com including the issue you are experiencing, your device type, device operation version, and DISH Anywhere version.
