FAR/AIM User Reviews

Tekk Innovations LLC

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Poorly supported

It’s an ok app, but poorly supported. Their currency with changes in the CFRs seems to be good, but the programming of the app left something to be desired. The app’s management of bookmarks was inconsistent and refused to allow me to arrange them. The app had recently started to crash when accessing certain regulations. I tried to contact the developer regarding the issue, and only got one response and no changes were implemented. Not worth the subscription fee.

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Ken, Jr.

a month ago

Response from developer

Hi Ken, thanks for your review and sorry for the bad experiecnce -- particularly with the bookmarks. Certainly not the experience we want to provide. Would you mind sending me an email to support@lawstack.com? If you’re open to it, I’d also be happy to discuss this over the phone ( just 5 minutes call) at a time that’s convenient for you. Your input is valuable and will help us improve the app for you and others.

Quick Help

When the app downloaded it only had the 2020 version on it. Being dense, and not digging into the app enough to see there was updates pending for the current 2024 version, I emailed support. They VERY QUICKLY got back to me and explained how to update and that they keep the app current. Excellent customer service, even for dumba***s like me.

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Dreck222

3 months ago

First-class Support

2-year subscriber and can’t say enough about the customer service. The response time to questions is within minutes of hitting send and it is a personalized respond not a generic “we received your message and will get back to you as soon as possible”. Awesome app…highlights and tabs never have to be updated like the hard copy versions.

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CrankAce

4 months ago

Be nice to have markers like tabs

Overall the search works well and its not terrible to locate information partially because I have always had a tabbed out hard copy version handy.
Distractor is unable to read content even without subscription glad I have my hard copy does not require batteries or need a subscription.

Sadly its always good to have an updated copy just in case.

Probably not renewing after this subscription.
Not my job to explain business models or UI/UX and such. Just make it affordable.

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zippyguy012

8 months ago

APP crashes when highlighting text

I’ve use this app for several years. Recently, when I highlight text, the app crashes. When I reopen the app the text is not highlighted however if I select the text and past the text that I highlighted is blocked out. Also, the bookmarking and organizing of selections is clumsy to say the least.

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Vaflyer2

a year ago

Response from developer

Hi Vaflyer, thanks for brining this to my attention. I tried checking our highlighting feature but I don't experience this issue. Would you mind sending me an email to support@lawstack.com ? Would really appreciate if we can discuss this in details .

Re: This app is invaluable

The app is amazing and it’s a much needed tool to progress through all the aviation certifications and the customer is positive and timely too.

Ole Stogie

a year ago

Wonderful App

As an aviation professional, I’ve been using this app to perform my daily due diligence while working in an airline OCC.

This app is updated frequently by the developers. I, highly recommend this app to aviation professionals.

John

jamdude86

a year ago

Ok

Good overall but annoying that it doesn’t recognize subscription paid limiting access between platforms (iPad phone etc)

PBrnrd

a year ago

Response from developer

Hi PBrnrnd, thanks for writing in. You need to login to your account so you can access it to your other devices. If you need help, please contact me at support@lawstack.com

Love it

I have been using this APP since the very begining.
Very very helpful to me personally and I recommend it to my student pilots also

frequentinternational

a year ago

Great app

This is a great app with great customer service, you have several ways to reach out to support, phone, email, live chat. The book will be updated every year. Easy to find regulations and information in the search bar with several results to select from. It also has a glossary with lots of terminology and acronyms with their meaning for a better understanding. It is very convenient, I have it on my phone and in my tablet.

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Toothlesscat2019