App needs fixing
App won’t let you edit the transaction date and a lot of transactions come in late and don’t match the actual date and causes expense reports to be sent back. Cause extra work and grief for no good reason
Managing Expenses
I never understood why the programmers sort the expenses showing the most recent first, it would have been okay if I could set my preferences or for the system to retain my sorting order for the duration of my session. I have been asking for the ability for concur to have a free parking choice to select, when searching for hotels, this ability can save my company hundreds of dollars in a single stay, and tens of thousands of dollars as a company. When making cautious and errors, the concur system generates several errors for the same caution or an error. The constant cosmetic changes are annoying because they are not adding value to the user’s workflow, rather in most situations they are adding an additional steps for no value to the users. These are just the few horrible aspects but the list of things concur team should focus is long that can save thousands of dollars and hundreds of hours per year to the concur users. With the new update, concur does not load some jpeg images, extremely frustrating, not sure why. I think concur thinks it does not need the image if the credit card image is attached to the expense, what the stupid programmer do not know is that not every expense is reported with the correct transaction date. The actual receipt shows the correct transaction date, therefore, the actual image of the receipt is necessary to establish the correct transaction date. Please fix it.
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Useless always wont load can’t upload pics. Keeps freezing
Garbage
Constant Interruptions!
Twice now, in two days, my workflow has been interrupted by this app soliciting feedback. The only way to “opt out” of providing feedback is to say that you “love” the app. I don’t “love” ANY app. In fact I don’t “love” any inanimate thing, am I to assume SAP’s developers “love” inanimate objects? Does this extend to rubber dolls? The app stinks, overall, it’s buggy and has a stone-age interface. But I’m forced to use it by my company. My company pays me to work for them, NOT to be an evaluator of SAP’s concur app. But every time the app asks for feedback I’ll be here, giving another 1-star review. SAP is a hot mess and so is their concur app.
The SAP Concur developers continue to make love to inanimate objects, and insist on requiring customers to express their “love” for their app, which is frankly a pain in the keister to use. There needs to be another option than a) saying you “love” concur and b) writing a review.
The SAP Concur development team DOESN’T CARE about their customers, they have no souls, they are evil.
The SAP Concur developers continue to make love to inanimate objects, and insist on requiring customers to express their “love” for their app, which is frankly a pain in the keister to use. There needs to be another option than a) saying you “love” concur and b) writing a review.
The SAP Concur development team DOESN’T CARE about their customers, they have no souls, they are evil.
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Cannot share screenshot to App
A recent update has removed the ability to share a screenshot or photo to the App. I have tried this in both iOS 17 and 18.
Response from developer
We apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at sapconcurmobilehelp@sap.com. Thank you.
How to make doing your expenses harder
Concur seems to be designed to keep you from doing your expenses and never gets getter despite repeated feedback. It’s a great example of what happens when you design an app for anyone but the user
Expense assistant needs work
I’ve used this for years. When it asked me to enable the expense assistant I thought it would be great. It made a mess of my claim and I spent ages fixing it. Wasted more time than it saved. The problem is my finance dept work off billing date, not transaction date. And they only include up to the 28th of the month. I like the idea of this, it just needs some configuration to account for different company rules.
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Not functional. Keeps asking for 2FA loops.
Need to run 2FA using my phone every other day. This is insanity and makes no sense since the 2FA originates on the same phone. Way to over engineer the app to security measures that make no sense. Need people that understand user needs. Typical SAP absence of logic.
500 megabytes is ridiculous
Size of this application is plain ridiculous given that it’s a basically web interface of their site.
Forces you to be tracked.
Concur constantly asks you to accept being location tracked. There is no way to decline this request. It only give you one choice to proceed with the app.
