Livedrive User Reviews

Livedrive
Livedrive
Livedrive Internet Ltd

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  • Can never open documents on App

    Always an error when opening excel or word files on the App. Phone App is useless.
  • Meh

    This app seems to be here only to be able to list it as a feature on livedrive’s subscription. In 2020 there’s still no face or fingerprint unlock. If there are issues with some file while doing a backup there’s no log to check what was that file. There’s no background service so to backup you need to keep the app open, draining your battery. Last but not least, the music app is hidden under “more”, it stops playing if the phone is locked or the app isn’t open, and music controls are only on the playlist so if you close it you cannot control the player.
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  • Appalling Support !!!!!

    I PAY £49 A YEAR (FOR THE LAST 5 YEARS) FOR A FULL BACK UP THEN LAST DEC THEY STOPPED MY BACK UPS BECAUSE I HAVEN’T UP GRADED THE SOFTWARE. ZERO HELP SO I HAVE PAID FOR A BACKUP IM NOT GETTING VERY POOR SUPPORT!!
    THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....
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  • Caveat emptor

    I foolishly signed up on some 5-year deal, paid $447 five years ago. I didn't use the service, and never heard from livedrive again. But I did hear from my credit card, because another $447 charge popped up out of the blue. No warning, no nothing.i tried to cancel the account but was "told" that the payment for the next 5 years would not be refunded. I launched a dispute with the credit card company, but was unsuccessful. Livedrive told the credit card company that it was my responsibility to understand the terms of the trial period. Trial period?? That was finished five years ago. I'm not even sure if my account cancellation was successful, but I sure will find out before the next time they come to rob me of $447. Beware this company.
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  • Used to be bettet

    Big fan on the briefcase. At one point several months ago; documents edited on a PC stopped opening on my phone.

    Talked to LD. They can reproduce it but fidnt fix it

    Not having access to important information is bad for my paycheck!! I made a briefcase folder inmy DropBox
    And mapped L drive to it and moved the contents over. All good now.
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  • Unable to login with this version

    Used to work, but no more. Have to use Open Access instead.
  • Nice improvements

    I like the interface of the new app design. I would like to see the return of how much space I am utilizing that seem to have gone away.
  • Remove and Reinstall don't Update!

    Version 3.0 is a massive improvement, now with mobile backup this App really rocks.
    However updating from previous version to current version 3.0 must be avoided, anyone having problems should remove old version and reinstall version 3.0. Mobile backups will then work and login problems will be resolved.
    You need to be aware that mobile backup only works with Briefcase /Pro subscriptions.
    The photo and media/music streaming feature works really well and is another big improvement which makes this a very welcome new version.
    Highly recommended, well done Livedrive.
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  • Amazing

    This is the best App I have ever downloaded. Along with the brilliant LiveDrive cloud backup system this puts every piece of digital information I own in my pocket. Watch every film, TV show and view every personal picture I have ever taken and listen to every song I have ever downloaded all through this one App. Deals with every file format I have thrown at it. I cannot rate this App highly enough. Excellent system. Thanks to the developers, great job guys. Ever person I meet I show this App off and everyone has been impressed with it and most of them have gone and purchased the LiveDrive backup system. Thanks again guys, sheer brilliance. AAAAA+++++
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  • Please bring back thumbnail view!

    New version is nice looking but took away the ability to browse folders in thumbnail view. Please restore that feature!

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