Never want to bank with them again
Their website is already hard enough to use. I thought the app might help but it’s just as terrible. I can’t even use it. It just freezes after I log in.
Even with the financial perks they offer, the difficulty in managing anything with them is so rough I don’t ever want to use their services again.
Even with the financial perks they offer, the difficulty in managing anything with them is so rough I don’t ever want to use their services again.
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Response from developer
Hi djYAAAS. We're truly sorry to hear about your experience with our website and app. Your feedback is invaluable to us, and we're committed to improving our platform to ensure a smoother user experience for all our members. Please know that we take your concerns seriously, and our team is actively working to address any technical issues causing freezing and usability difficulties. Your satisfaction is our top priority, and we're here to assist you every step of the way. Thank you for bringing this to our attention, and we apologize for any inconvenience it may have caused. Thank you for being a valuable member of iTHINK Financial!
