LOVE this app!!!
Recently Disappointing
It took the Notability team the better part of 2 months to figure out how to restore my lifetime subscription with my iCloud ID (and to-date I don’t think they’ve figured it out), I’m on an Annual subscription atm. Things don’t sync across my devices the way they used to anymore. I thought it was fine because I liked the product and the options for handwritten annotations; so I put up with the glitches in the process of adding pictures to my notes and the splicing together of my different pages from different documents.
But after months of bugs, the last straw finally happened earlier today - I sat through 2 hours of a lecture and took down my notes faithfully, only for Notability to freeze at the syncing screen at the end of the lecture. I closed my iPad and when I came back to it, my entire set of notes - two hours worth of verbatim typing (I didn’t even use the transcript feature) - was gone. It wasn’t in the trash, it wasn’t saved locally, and it wasn’t in the cloud (because it didn’t sync!). There was no way to recover the notes. I can no longer make excuses for a product that I used to love, even with the amazing handwriting interface.
Good if I knew it wasn’t free to start
Export to rtf removed
Response from developer
Hello, If you have not done so already, can you please submit a support ticket by going through the steps described here: https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support. We can take a look at your support/device diagnostics and dive deeper. Thanks!
Very good app! Would be perfect with a few improvements
I Never Thought
All of these apps have problems and compromises (Including Onenote which only has 1 pen option)
And the final of all options is buy 10 or 12 books which each cost the license to the software, and they themselves are a form of subscription that needs renewing. So all in all, this software is well worth the money and it has extra community bonuses built in which I adore. If I need a specific template for a page I can just look it up and download someone else’s that they made specifically for that one purpose.
If I had one thing to add, just one thing! Adding the support of Proton Drive in the cloud storage sections. Especially for those who like to keep their lives private and data safe online.. (like me)
Thanks devs and Notability Team for a truly well made app. Cheers.
Needs lots of improvement of the iCloud Syncing Feature
Have a Great Day,
A user of Notability,
Response from developer
Hello, Please see here:https://support.gingerlabs.com/hc/en-us/articles/205688797-Troubleshooting-iCloud-Sync - oftentimes this issue may be related to a lack of storage space. These steps may help to resolve the issue. If they do not, or if you have not done so already, can you please submit a support ticket by going through the steps described here: https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support. We can take a look at your support/device diagnostics and dive deeper. Thanks!
Pretty good but an idea to add
If you value your sanity and data, try the other popular note taker
This was the last straw. I’ve dealt with the many, many bugs (like crashing mid-lecture and then not allowing me to open my note again because it’s “syncing”) for well over a year at this point but I’ve had enough. No matter how many updates they release, there are major flaws that keep popping up. The app looks very polished and feature-rich so it gives the impression of quality, but I promise you that if you rely on the app more than just capturing the occasional 45 minute business meeting, you will regret it. There are other high quality note taking apps that include voice/text sync and are much more stable.
Response from developer
Hello, When able, can you please update to the newest versions of both the app and your device as this may help resolve the issue. If you are still encountering issues, can you please submit a support ticket by going through the steps described here: https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support. We can take a look at your support/device diagnostics and dive deeper. Thanks!