Useless app
Response from developer
Hi, right now the app only exists in Hebrew. I will forward the feedback to the relevant department. In the meantime, you can log in to view the account through the Bank's website in English> At the entrance to the marketing site, select International in the upper right corner.enshirah- Bank Hapoalim
אפליקציה גרועה ממש - הבנק כושל
האפליקציה שבורה ולא עובדת. שלחו אותי לכספומט. אין מילים לתאר את רמת הזילזול שלקוח של הבנק הזה מרגיש.
Response from developer
שלום, אני מתנצלת על חווית השימוש באפליקציה. ארצה לקבל ממך פרטים נוספים. אודה לך שתפנה אלינו דרך המסנג'ר בדף הפייסבוק של בנק הפועלים. אינשראח, בנק הפועלים.
Bank workers don’t understand this app
I don’t speak Hebrew well so I booked an appointment to get help with the app and understand the information on each screen and NO ONE AT THE BANK UNDERSTOOD IT EITHER!
And they are all hebrew speakers.
I would tell you to make the app in English because that would help me read what’s going on and not just try to use the numbers as clues, but it seems even hebrew speakers aren't clear how much money is in the account, what each screen means and what the different categories are.
If you are working with a ux/ui team, hire a new one, or do some serious user testing amongst actual humans including our own branch workers cuz they do not understand your app (which is of course highly unprofessional and ridiculous)
I also hated the stupid picture of the boy and dog
Response from developer
Hi, thanks for the feedback. The application is now in the Hebrew language only, I will pass on your words to the relevant party. You can log in to your account on the Bank's website in English. Muhammad, Bank Hapoalim
English Please!
Response from developer
Hi, thanks for the feedback. The app is in the Hebrew language only. You can update a phone number in the account through the OPEN app. Muhammad, Bank Hapoalim
English version
Response from developer
Hi, thanks for the feedback. The application is now in the Hebrew language only, I will pass on your words to the relevant party. Muhammad, Bank Hapoalim
English
Terrible changes
Response from developer
Dear sir, We have updated our application to a new version (30.2), you are welcome to update your installation and see if the problem is sorted out. Regards, Yotam, Bank Hapoalim
iPhone 3D Touch shortcut “כניסה לחשבון not working
Response from developer
Hi, thanks for the feedback. It is important for us to know about any glitch or problem that our customers experience regarding the use of the app. To thoroughly examine the fault you described, we will need to get more details from you. We would be happy if you contact our support center for an individual examination. HaMoked is available at 2407 *, extension 2. Muhammad, Bank Hapoalim
Wish it had English option.
Response from developer
Hi, thanks for the feedback. The application is now in the Hebrew language only, I will pass on your words to the relevant party. Muhammad, Bank Hapoalim
Doesn’t work properly!
Response from developer
Hi, thanks for the feedback. It is important for us to know about any glitch or problem that our customers experience regarding the use of the app. To thoroughly examine the fault you described, we will need to get more details from you. We would be happy if you contact our support center for an individual examination. HaMoked is available at 2407 *, extension 2. Muhammad, Bank Hapoalim
