Photo Transfer User Reviews

Top reviews

Ok but needs improvement

Ads that play while you are transferring pictures are annoying and transferring 1 picture at a time is time consuming

Easy photo transfer

My favourite way to transfer photos from my phone to laptop. So quick, so simple. Highly recommended.

Stopped working

I am having continuous connection problems with this program. It used to work really well. I am giving up and finding something else.

Too many steps now

I have used this app since the beginning and have always loved it. This is the first time I have not given it 5 stars. I used to use the app and made everyone buy the app since it kept photos in order when sending. It also sends large videos. But the app is used less now since Airdrop has gotten better. When Apple added the sender’s name in messages when someone sends you a photo, I hated having the name there. It’s ridiculous. So I use Transfer to share photos between my devices and it removes the name from the photo or video. But as the app has been updated, they keep adding more and more steps to transfer. I just moved 10 photos, one at a time, and it was ridiculously long. Why is it necessary to have send now and receive now for every transfer? This app used to be so much more intuitive and quicker. Please go back and streamline the process.
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No support

Just an fyi, the only thing they do for support is provide how-to videos. They have fake emails set up for suppport and do not answer them at all.

Awesome app

Best for transferring photos. Can be used cross platform. Well worth the lifetime upgrade. Upgrades transfers better and higher quality

Response from developer

That's wonderful to hear! Thank you very much for sharing your feedback; we truly appreciate it.

Superb App and excellent support

Having used this Photo Transfer App for a while I have always been impressed with the ease with which photos can be transferred to my PC / NAS storage and back to my iPhone when needed. The app maintains the Albums you have carefully curated and cleverly avoids backing up duplicate photos even if you copy over a whole Album multiple times just to backup the newly added photos.
It is also very easy to copy an Album of photos across to another iPhone running the same App.
Support responded immediately to an email query I had about family sharing and sent clear instructions how to resolve the issue within the hour!
All in all very impressed with both the functions of the app and the level of support service. Thank you.
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Response from developer

We're incredibly grateful for your 5-star rating! Your support means the world to us, and we're thrilled to know you're enjoying our app. Thank you for your wonderful feedback!

Really happy with the app

Own the version which allows you to download full-size images. The app works fantastic. I ended up starting with this because of the PITA transferring files between an iPhone and a Windows computer. The only reason I gave this a four star not five is because a couple of times it gave me a bit of grief Connecting. It is so rare that it’s barely worth mentioning. The interface is super basic and is used because it’s intuitive. It’s low priced and a good value. I like supporting people who write effective and simple apps that make my life a little easier.
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Response from developer

Thank you for your review. We're glad to hear that you find the app useful. Thank you very much for sharing your feedback; we truly appreciate it.

What the……?

It used to work, now it won’t connect.

Response from developer

Thank you for your feedback. We're sorry to hear that you're experiencing issues with the app. Could you please provide more details about the specific problems you're encountering at support@phototransferapp.com? Our support team is here to help and would be glad to assist you with any difficulties you're facing. We're looking forward to hearing from you! Thank you for reaching out.

Transfer Efile

Can’t wait too begin….

Response from developer

That's wonderful to hear! Thank you very much for sharing your feedback!

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