STV News User Reviews

STV News
STV News
STV GROUP PLC

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  • Keeps crashing

    Since the most recent update, the app will not open and crashes. Phone goes back to home screen.
  • OK - but …. Often out of date or the news links fail

    Mostly works ok but on a lot of occasions when clicking on a story link it frustratingly leads to a completely different story.
    Today for example when clicking on any one of the Edinburgh story links, the story that opens is about photoshopping on the Queen’s photos which has absolutely nothing to do with the initial story clicked.

    The news stories are also often slow to update and you often find that the area/regional news sections remain populated with old stories for several days after the event, which lets STV news down and doesn’t make the app a go to source for Scottish news.
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  • Glitch just appeared

    I use this app daily, but now I can’t get rid of the “Privacy Options” pop up, no matter how many times I try. I can’t use the app anymore. Please fix.
    Update. I’m in the USA.

    Developer Response

    We are sorry you are experiencing an issue with the latest version. We’ve been made aware of an issue regarding the privacy manager and are working urgently to fix it. This will take a couple of days before it’s published to the App Store. We’d appreciate if you could email enquires@stv.tv confirming if you’re using the app within in the UK, Apple has noted you are in the US. This feedback will help us greatly. We’re sorry for the inconvenience this is causing.
  • Glitch just appeared

    I use this app daily, but now I can’t get rid of the “Privacy Options” pop up, no matter how many times I try. I can’t use the app anymore. Please fix.

    Developer Response

    We are sorry you are experiencing an issue with the latest version. We’ve been made aware of an issue regarding the privacy manager and are working urgently to fix it. This will take a couple of days before it’s published to the App Store. We’d appreciate if you could email enquires@stv.tv confirming if you’re using the app within in the UK, Apple has noted you are in the US. This feedback will help us greatly. We’re sorry for the inconvenience this is causing.
  • New version won’t open

    Was a good app until version 5.9. Won’t open on my iPhone 12, despite uninstalling and reinstalling in case the update hadn’t loaded properly.

    Developer Response

    We are sorry you are experiencing an issue with the latest version. This issue you are experiencing should not be happening. We would like to look into this further for you and get the issue solved. Can you email enquiries@stv.tv letting us know your iOS version along with a screenshot of the behaviour you are seeing?
  • Keeps crashing

    The app keeps crashing
    It won't load

    Developer Response

    Bill, we're sorry about the problems you've experienced with the latest update to our app. We've submitted a new version to the app store that will be available soon. This will address the issue and offer a better experience.
  • Not iPad friendly as only works in portrait mode!

    Not iPad friendly as it only works on portrait mode. Someone said same thing over a year ago and still the same plus adverts all the time!

    Developer Response

    Thank you for taking the time to offer feedback on the STV New app. It is currently available for iPhone. We offer a fully-optimised browser experience on iPads and will be making additional improvements to this early in 2018. Our aim to give customers the best possible experience on their chosen platform.
  • Highly recommended news app

    I don’t usually review apps but this is probably my favourite news app. It’s easy to use and pretty fast. I had the old app and this one is massive improvement. The only bit of feedback would be that the articles just stop at the bottom, maybe add a few suggested articles?

    Developer Response

    Thanks for the positive review - it's very much appreciated. Since your review we've added suggested articles at the bottom of each article. These are a mix of related articles to the one you are currently reading and the top stories from the day.
  • That’s more like it

    You must of listen to my recent review. That’s 💯 %better 👍🙏

    Developer Response

    Thanks for the updated review - it's very much appreciated. Our user reviews are very important to us and we would welcome you to update your star rating to reflect your views on the new app.
  • Could be better

    App is ok but consistently when you click into a news story that is of interest it takes you to a completely different and unrelated news item which is frustrating

    Developer Response

    We are sorry you are experiencing an issue with the STV News app. This issue you are experiencing should not be happening. We would like to look into this further for you. Can you email enquiries@stv.tv and outline any steps you take for this to happen? Our developers will then investigate.

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