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TIM
Horrible service and not very transparent. Start with the service contract and then half way thru, they pull the rug on it adding or deleting items. Also the internet TV & Wi-Fi service does not work well, having to constantly reset/reboot the system. Would not recommend TIM.Not happy at all with TIM
Developer Response
Hello, for technical or commercial assistance you can use the chat on MyTIM. Goodbye from TIM.Abandon all hope …
After I lost my home internet service with TIM, I spent in vain more than a month trying to get an appointment with a technician. Unfortunately, while the app used to work perfectly for me, suddenly I was locked out and unable to even change my password. After five weeks I eventually switched to another carrier with whom I could actually communicate. I had been current on my monthly payments and have no explanation why I lost service. This is the short version. The long version was much more unpleasant.Show lessbolzano77
Developer Response
Hi, we're sorry about your negative experience. We are committed to improving our app and its features and our service. Good evening from TIM.The app since ver 7.0.5 doesn’t work
The app can’t finish loading and hangs after logging in and showing my number. I reported that numerous times to the dev team and they simply don’t care. An example of their reasoning is that “if I activated the packages recently, then the problem is solved”. L=logic! Web interface, never heard of that? However, they don’t do anything yo solve the problem, but instead they simply wait till it “solves itself”.Show lessQWERTY Wu
Developer Response
Hi, send us an email to the email address mytim.ios@telecomitalia.it indicating your mobile line and username of the account you use for access: we will try to verify what you reported. Thank you!