Bravofly User Reviews

Top reviews

Don’t book you tickets with this app it’s scam

I Booked my family tickets with Bravofly by paying extra with full flex which means if you cancel you flight for any reason you will get 90% refund or credit my grandma past away I notify Bravofly to cancel my flight 2 weeks before my departure date I have all the prove they only refund me $889 after 5 months of $3600 please don’t use this company to book you flight it’s completely scam .
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Response from developer

Hello, we are really sorry to hear about this. Please contact our Customer care team so they can make sure to provide you with the proper voucher amount for the Fullflex option. We hope it helps. The App team

Great experience!

Efficient, fast and professional.

Response from developer

Hello, Thank you for your review. We’re happy to hear that you enjoyed using our app, and hope to see you again soon! The app team

Bravolfly

Really quick information and handed over to an online agent promptly when the question couldn’t be answered by the bot! Thank you!

Response from developer

Hello, Thank you for your review. We’re happy to hear that you enjoyed using our app, and hope to see you again soon! The app team

Price is good but bad customer service

Booked a flight. Got a good offer. But unfortunately I had to change the itinerary. Was literally a pain to get the itinerary changed. We have to make a request to change flights and it will take 48 hours for someone to contact us. If we do not like the option we will have to request again and it will take another 48 hours to contact us!! Their customer service agents do not respond properly as well. The worst part is that the date change costs as much as booking a new flight. I had to contact the original airline and made the change by paying 10% of the orignal fare. What a scam. Would recommend to book only if you are 100% sure of flying on the said dates.
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Response from developer

Hi Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app team

Excellent Service

Top notch recommendation, the agent professionalism, responsiveness and ability to negotiate were excellent. Thank you for your outstanding service.

Response from developer

"Hello, Thank you for your review. We’re happy to hear that you enjoyed using our app, and hope to see you again soon! The app team "

Too Many Excuses

I submitted a change of date for my flight 4 days before the day. They got back to me 1 day before my flight and said “Sorry you cant make changes 48 hours prior of Flight”. How can i change it if they dont even reply until the last minute.
Avoid this company. I told them to send me an email instead of a call yet they called whilst im overseas. Please at all cost avoid this. Especially with Operator DIONIS veryy rudee, no manners and 0 customer sevice indeed
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Response from developer

Hi, Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app team

Bad Experience

Issues checking in and customer support was not helpful.

Response from developer

Hi , Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app team

Scammers

GIVE ME MY MONEY BACK YOU FILTHY SCAMMERS

Response from developer

Hi JLiam95 Thank you for your feedback. We are sorry to hear you weren’t satisfied with your booking experience. Unfortunately, we are required to follow service providers’ cancellation policies, and are unable to offer a full cancellation if it is not approved by them. For more information you can refer to our FAQ in-app. The app team

Take extra money

Iost 265€ when book a flight as extra charge
I didn’t know for what!

Response from developer

Hi MuntadherS Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app team

Scam

They sell you for Flexible flight that you can change the date.
Nope they said airline don’t let them and tell you to cancel the flight and just get your tax money back.
No refund for nothing. Or even the extra charger that they charge you.

Response from developer

Hi HateBravofly Thank you for your feedback. We are really sorry to hear about the issue you had. If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app. The app team

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