Focal & Naim User Reviews

Naim Audio Ltd

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Terrible app

I continually have to close and reopen my DAC because the app looses communication with my DAC their product are amazing why can’t they make an app that works?

Pierb1

2 years ago

Response from developer

Hello, Thank you for your feedback on our app. Our software team are always working hard to make improvements to the usability of the app. In this case it does sound like a potential technical issue that we would like to help you resolve If you would like us to help you out with this, please email our technical support team at support@naimaudio.com with the subject line "APP REVIEW SUPPORT".

Equalizer Issues

All EQ sliders show 62hz, not their respective frequency band. The kind of oversight that shouldn't have made through QA/QC... IOS 16.2, Focal/Naim 6.0.5 Build 8269

Boating Guy Person

2 years ago

Not Good

Although I love the products, the app has been quite a let down. After recently adding an additional Naim product to my lineup, I was looking forward to streaming throughout my home. Unfortunately, when using the app, I met with digital playback gaps that render the listening experience unbearable, even inciting from other people in the room, “ please turn this off.”

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huesb18

2 years ago

What happened?

App used to work well. Now, with a house full of $10k of Naim stuff, the new app can’t find any of the devices on the network 90% of the time.

I would be embarrassed, if I were Naim.

Rob in Boson

2 years ago

Its clear that Focal doesn’t understand the significance of having a good Digital product

Got the Focal Bathys
Downloaded the app

And then after every few minutes got a message ‘ bluetooth disconnected’ and cant use the app at all.

Keeps happening all the time and cant access any feature of the app.

That us a big No No.

I would literally return the Bathys just because of a crap app.

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DRNapple

2 years ago

Connectivity Issues

I can no longer connect reliably to my Muso Qb. It was reliable up until recently. The Muso Qb is a good product but I have no tolerance for poor software. This experience has turned me off Naim which is a shame as I was about to purchase a high price Naim streamer.

Lange Family

2 years ago

Naim & Focal logo

Really dislike the NEW logo, bring back the Naim only logo.

Galacticscanner

2 years ago

Was once a good app

Some years ago this app was working well. Now it continually drops connection with my SuperUniti. It is so annoying. I fortunatelly have an old iPad with an older version of the app. It’s slow but it works. Overall this is a bad experience.

Jeffry67123

2 years ago

Response from developer

Fine with Focal headphones

Downloaded the app for use with Focal Bathys headphones. It is very simple and straightforward, no problems.

Frank N Steiner

2 years ago

Useless

I have had Naim systems in two locations for 6 years and, other than the occasional drop the system and Naim App have worked brilliantly. With the new Naim/Focal App I am unable to use my system in either location.
No matter how many times I reboot the router, DLinks or Naim components I can not stream anything. This App is completely useless.

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KiwiJohm