MyChart User Reviews

Customer Experience

Positive experience61.6% of reviews
Neutral9.9% of reviews
Negative experience28.5% of reviews

~ Based on 8,544 written reviews from the US App Store.

What users say

Is MyChart Safe?

MyChart appears safe based on user ratings. AppsHunter Safety Score for MyChart is 92/100.

This assessment is based on 701,798 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 701,798 App Store ratings for MyChart.

Is MyChart Legit?

MyChart appears to be a legitimate app. AppsHunter Legitimacy Score for MyChart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Thorough

I use this app regularly and usually find what I am looking for. I find it user friendly.

Love it

Best app ever

My chart

Good app, apart from the appointments BIT which does work,

MyChart

This has got to be the most useful app for the management of healthcare I have come across! I only wish more of my doctors and other healthcare providers would subscribe to it.

Good but Could be better

I wish there were more doctors and specialists to use MyChart list.

Excellent Resource

Very organized & communication is much better than relying on return phone calls that often don’t occur. All of my medications & lab tests are all available to review. All aspects of my care including Specialists I see makes for a great resource to me for all of my care!

Buggy

Crashes too much otherwise new interface is functional

Best app for health

Easy to use, high quality and good connection with other health providers

Amazing

I like how easy it is to navigate around this app. And an offer services such as requesting referrals without having to call the store

Caring healthcare

I’ve been a patient for years and I’ve come to depend on the app as a tool to get information on myself and my husband.
The one thing I’d love is to go back n forth easily between accounts for my husband and me.
Appreciate the app!

Love MyChart!

I like that I can view all my test results, appointments, AVS, etc. I feel it makes me more a part of my health care as I get to read over the results myself. In the past, I felt more in the dark regarding my own heath care.

Providers Often Disappear.

Key medical providers disappear repeatedly making it no longer possible to communicate with them when necessary.

This has been a repeated phenomenon for the past year or more and only noticed when on occasion I have needed to communicate or send a document to a provider.

As of fairly recently University Hospital of Syracuse no longer allows access to providers via email making MyChart the only electronic communication possible.
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Excelente

Muy fácil para navegar y tiene todo lo necesario

Can’t access my records

I cannot access any of my records of my visits and surgeries

My chart

Totally awesome! Easy access

Can't Schedule Appointment

Cant get past the first question:

Is this an emergency? No

Start Over > Repeat

So needed - so great

MY CHART is an indispensable part of everyone’s life now! So thankful to the person Who developed this and grateful to the medical establishments that use this!

Lab Corp results missing

Lab corp test results no longer show up on My Chart. Really going backwards

Not again

Not another program that needs a new user id and password for each participant.

Staff

The whole staff was friendly from helping me charge my phone to helping me feel comfortable about the test I had to take to helping me take my necklace off to putting it back on to snacks etc. the doctors and nurses and the entire staff shot out to the crew that was there during my visit keep up the GREAT WORK
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