MyChart User Reviews

Customer Experience

Positive experience61.4% of reviews
Neutral10.0% of reviews
Negative experience28.6% of reviews

~ Based on 8,991 written reviews from the US App Store.

What users say

Is MyChart Safe?

MyChart appears safe based on user ratings. AppsHunter Safety Score for MyChart is 92/100.

This assessment is based on 715,554 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience
3.2% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 715,554 App Store ratings for MyChart.

Is MyChart Legit?

MyChart appears to be a legitimate app. AppsHunter Legitimacy Score for MyChart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My chart

Having this is very helpful , especially when seeing multiple doctor that utilizes My
Chart. You can communicate with doctor you see as well. Not all
The time the reply but definitely recommend.

Medical records

It’s very convenient, but I wish I won’t have to keep typing in passwords to log in, should use face ID

Patient M

Great app, easy to navigate and quick! Love it!

Me

Since I have Severe Hearing Loss. It’s been great for me to read the Reviews!! Thanks

Excellent tool

Very easy to use to get refills or other information!!!

My Chart works well

I really like this app. I was connecting to my chart by digging out an old email from my doctor. Such a pain. This is great!

Why ?

Why do you need WiFi to open this app how stupid- my internet connection has been out for hours and I can’t open this app because it needs WIfi

Excelente

Excelente muy eficiente

Office visit

Dr. Pareja took the time to listen and answer all of my concerns. I would highly recommend him! He’s awesome!

Solid app

I am vision impaired, and I find this app pretty easy to use as far as accessibility. The one thing I wish they offered was a dark mode.

AI intervention

I am seriously concerned about having to give permission for AI to listen to my conversations with my doctor. I expect privacy when consulting a health care provider. If this is the way health care is going then count me out.

Love the App

It allows me to have direct contact with my physician through messaging. Also allows me to see test results FAST!
Highly satisfied with this App.

My Chart

MyChart make it very easy to follow test results of bloodwork, review the doctor’s notes of my checkup and send a message if there is a question or misunderstanding on medication dosage. Very useful tool to assist in following your personal health.

Brilliant

Great and loved it

Has problems and sometimes confussing

Don't really know if this is apps fault or people entering info, but some dates and wording are misleading causing more confusion than clairity.

My chart update

It is faster and crisp graphics

Terrible and hard to use. Very hard to compose a message.

If I could give the software app a -10 I would.
You cannot “reply” to a message that has been sent to you, even thought there is a “reply” icon. It doesn’t do anything.
You cannot simply compose a message easily. You have to answer lots of questions and sometimes the app doesn’t take you anywhere except back where you started.
What good is the inbox (envelope icon) if you can’t go to the inbox and simply send and email?
To get a referral you can’t go to the box labeled “referral” because that’s your old referrals. You need to (know how to) click on the 3 bars, then ask a question, etc etc. really need a way to communicate a simple msg to my doctor.
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Makes medical care easier

Very clear, easy to use, allows access to every medical thing I could possibly need from appointments to medication, insurance, and updates.

Awful

Very hard to navigate.

the best thing NHS put together

this app has been life Changing totally take out all the stress out of life lets you know where you stand with everything