MyChart User Reviews

What users say

Top reviews

Steven Place

It’s all good! Thanks hopefully we can access everyone that needs medical help!

Perfect

The app is very easy to use

Does not work well for me at all. 50-50 chance.

Found it hard to set up and navigate once set up. Gave blood results that a patient could not possibly understand.

Very happy

I am very happy with my chart, keeps my schedule up-to-date and keeps my schedule up-to-date on planner and for myself

Unfair for parents of minors

It is such a bother that Montefiore does not allow parents to track appointments and labs and visit summaries after the child turn 13. And yet they make sure we get that bill.

Easy to send messages and review test results

It’s so easy to send and receive messages, get prescriptions refilled and see your test results.

Trying to charge me.

Medicad

App options

It was great while in the Hispanic I hate that I can’t send messages or make appointments here in MA. It seems that a lot of options aren’t available for MA residents and Brown University Health since they have taken over

Bill

I prefer to be reached by the cell phone number provided in my info
I refer to my chart regularly. Thank you

It used to work so much better before Epic

It wasn’t broke but they fixed it until it was. Whenever I try to recover my password because what I swore was my old one isn’t working, they don’t send the verification email or text message, no matter how many times I try. Then when you call them and have them do it manually, it finally works. However, this option is not available on the weekends, and you get locked out of your account if you try to put in the wrong password too many times. I miss the old MyChart.
Show more

Financial questionnaire

Needs to stop asking me to fill out the same questionnaire over and over again.

Miss hope

Goood

My Chart

You get Fast results before your Dr. even sees it. You also have the ability to save and print your results. This app is awesome . It is easy to navigate even for people who aren’t great with electronics.

MyChart is such a helpful App

Excellent

Awesome

Outstanding app

Results

An app where it’s free and so handy!

Going in for a procedure

When I first got information about my procedure it walked me through what I was suppose to do step by step. I quickly read through what should happen the day before and the day of the procedure. I thought I’d come back to it to make notes but when I got done with all the questioners that information sheet was gone. I have looked everywhere on mychart. That info should stay until the procedure is over.
Show more

Flawed

They wont spell my name correctly and everytime i asked its ignore. Just like im going to ignore the bills sent to me in the wrong name

Best App

I really like how everything is organized and I can always view all my medical records.

Attention urgent!!!🚨 ‼️

You have “ask a question” you need another category! Like “attention urgent‼️