MyChart User Reviews

Customer Experience

Positive experience61.6% of reviews
Neutral9.7% of reviews
Negative experience28.6% of reviews

~ Based on 8,382 written reviews from the US App Store.

What users say

Is MyChart Safe?

MyChart appears safe based on user ratings. AppsHunter Safety Score for MyChart is 92/100.

This assessment is based on 701,798 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 701,798 App Store ratings for MyChart.

Is MyChart Legit?

MyChart appears to be a legitimate app. AppsHunter Legitimacy Score for MyChart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

Very efficient

The Best

I really appreciate the versatility of this app. I like how I’m able to get my test results, reach my Dr. with ease, get my refills when needed, and so much more. The best app ever! Thank you :)

A Necessity

This App is very helpful with keeping up with your doctors, medicine and health records. Keeps track of your appointments also. A must have!

Great Way To Keep Current

I have health problems that causes me to need several different doctors. I can keep up with my appointments and can sign into MyChart and E Check-in. When needed, I can email my doctors if I have a question or concerns. Now, if there was a way to add all my doctors, if would be awesome.

Good and bad things

Mostly I find the app useful to help manage my care. I guess today I am writing a review because I just saw a doctor yesterday and I wanted to schedule a return visit with them and for some reason there isn’t a way in the app to schedule with this doctor. The office scheduled an appt that doesn’t work for me and there is also no way to reschedule. The only option is to cancel.
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Was actually worried about stuff

Fantastic. Dr. Khan in Canton tx was over and above to answer all questions. She was helpful and great bedside manner. The app helps to take a lot of time out of the ins and outs. Very helpful if you’ll just answer the 5 min of questions ahead of time. 10!!!! 10!!!!

Uncorrected errors

For months and across 2 states I have been dealing with uncorrected errors in my chart from meds to medical histories, and even disease like Type II Diabetes. I do not have that but MyChart says I do. Makes a huge difference for an anesthesiologist for surgery, which I have coming up in September. I’m talking years now, that I have been having to verbally correct in person at every visit.
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Great App

I love how all the tests are clearly explained and the results are so easy to interpret.

Excellent app

I was asked if I “enjoy” the MyChart app. “Enjoy” is not the word I would use; rather, the app is extremely functional & provides easy access to my many physicians & medical information. It provides the ability to ask questions & otherwise communicate with my drs & nurses, see my appointment schedule, & schedule some appts, read/print instructions for testing & appointments, access & update numerous records, update & order medications, and so much more.
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Convenience

I like that you can find everything you need about your medical care in one place. You can visit with your physician and see when you have appointments. Check lab results and review instructions. I think MyChart helps you manage your healthcare better.

Difficulty in Sharing orders and medical information with other medical institutions!

As a PATIENT required to transfer copies of medical information and provider orders from one healthcare organization care organization to another healthcare organizations NOT using the same MY CHART especially for less literate patients as r
the communicate slows patient care, is time consuming, risky, and of questionable accuracy!
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Excelente

Me parece una app útil, intuitiva, fácil de usar y entender.

Happy that I have Dr. Jason Dansker back

Five stars across the broad

Parkland

El personal amable y buenos doctores 10/10

Messages disappear

The new messages I receive disappear after I open them and I don’t know how to find them again to go back for reference. It’s very frustrating.

Mostly good

Good app with the exception of me not receiving messages within the app from my doctor. Caused a lot of confusion and problems on my end

Slow or no response

Questions are not answered in a timely manner, or all. Medication list is valuable and I print a copy to take to the hospital.

First visit in Mitchell

Went very well

Sree

Great job

Henry B Eaton

I am Patricia Eaton , Henry’s wife. I have really enjoyed My Chart. It is easy to navigate.Thank you so much.