Not thrilled
We finally got the long promoted update here in Western PA and there’s no guide for it or anything showing how to directly contact support. And I don’t want this old photo of me on this app. Who have them permission to share it? I should be able to control what is on my profile. Also what’s the point of using Face ID if you’re going to still force 2FA with a code? This doesn’t seem to have made things any easier, rather it seems to have violated my privacy with an old profile picture, failed on support, and is making things take longer to login. 🙄 NOT happy. 😡
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New app stinks
Unable to log in on my phone or IPad, but have no problem logging in on my laptop. Never had issues with the old app. New and improved my foot!! Do even try contacting tech support. The phone rings, is picked up and immediately disconnected-support at its finest, NOT!!!!
Won’t open after update
🤦♀️
Terrible upgrade
Not senior citizen user friendly! It changed my password without telling me what it is! Took 2 hours to relog in! Did not update new pcp even though it was updated in the old app! Will not let me log in on my iPad even though I used the same log in and password as on my iPhone! I absolutely hate having to use two factor ID ! Why can’t things be simple? The one of the largest hospital system pretty much in the entire east cost and they can’t make a simple easy to use app! Terrible terrible terrible
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No iOS support
Really miffed this doesn’t work for iOS 16 anymore - are there any plans to support? Given how miserable it is to navigate upmc this at least made it workable but I guess it’ll be that much harder from now on :(
