Upmc app review
Pretty good app the ui and all menus on app work well. When a med needs changed or i need to reach out they almost always help
your app will not even open
i must have access to my records held within this app…if i knew this was going to be a thing i would have HARD COPIES!
what am i to do?????
no appointments
no nothing
what am i to do?????
no appointments
no nothing
My UPMC app
I got it to work, now I’m not happy with the layout of the app or site. I can’t find info or notes on the visit and processors done when I was in the hospital, I miss that and should be shown. This site should have been test off line first with a few people testing it. Bad move on this site and app, not happy with UPMC over this.
Show more
New app
This sucks. Is not user friendly
X-ray results
It should never take over two weeks to have X-rays read . Discussing !
UPMC app won’t load on older iPad
App is useless for video videos visit on my iPad
No iOS support
Really miffed this doesn’t work for iOS 16 anymore - are there any plans to support? Given how miserable it is to navigate upmc this at least made it workable but I guess it’ll be that much harder from now on :(
The best healthcare system in the world
Awesome
This app has been undergoing a month long “update”, cannot view any updated info.
Cannot even see upcoming appointments, contact my specialists, etc… I got directed to their web user interface, where they promptly deactivated my account. 😂
Edit: After escalation and further review by your tech department i’m still completely restricted from logging in. No codes show up through text, and emails claim that I do not even currently have an active account. Attempts to create a new account using my email results in failure as well… i’m sure you can guess why. I’ve called customer service, deleted and reinstalled the app, and even attempted the same steps using the online portal with no luck so far.
Edit: After escalation and further review by your tech department i’m still completely restricted from logging in. No codes show up through text, and emails claim that I do not even currently have an active account. Attempts to create a new account using my email results in failure as well… i’m sure you can guess why. I’ve called customer service, deleted and reinstalled the app, and even attempted the same steps using the online portal with no luck so far.
Show more
Missing data
Do not see any data from MyCHP. No messages no providers from MyCHP. Can’t send a message to providers i used to contact through MyCHP portal
Ralph
Having difficulty finding all my upcoming appointments and procedure dates and details. Where are they in this app?
Great app!
Upgrade went perfectly; love the new features and it is so easy to use!
Lost ability to access portal
After downloading the “new update” from the App Store, it will now not let me get past a blank opening page.
NO ACCESS TO PORTAL!
NO ACCESS TO PORTAL!
New update obviously not tested
This latest update is horrible. I’ve lost important conversations that I needed to refer to between July and October 2nd. ALL of them. After visit progress notes are no longer present if you also reached out by telephone. I have important instructions that were there on 9/30 that are now gone. And I didn’t need them until 10/7 when my medication came that had specific instructions I needed to refer to.
In addition to missing notes and messages, I used to be able send send messages to the doctor offices. It’s no longer available for all of them and it was prior to this update. You really should look into some QA resources and test things thoroughly before rolling out a big update that impacts people’s health and well being.
Update 10/12/27 - review stays at 1 (because 0 is not an option). It was a joke to call for assistance. I was told some things were still being uploaded (the messages) but I really don’t believe them. And as for progress notes that are missing we need to call each office that is missing for help in locating them. Really? There was no plan to migrate everything as is to the new system? And the 800 number was a joke. Sat on hold for 17 minutes for nothing.
In addition to missing notes and messages, I used to be able send send messages to the doctor offices. It’s no longer available for all of them and it was prior to this update. You really should look into some QA resources and test things thoroughly before rolling out a big update that impacts people’s health and well being.
Update 10/12/27 - review stays at 1 (because 0 is not an option). It was a joke to call for assistance. I was told some things were still being uploaded (the messages) but I really don’t believe them. And as for progress notes that are missing we need to call each office that is missing for help in locating them. Really? There was no plan to migrate everything as is to the new system? And the 800 number was a joke. Sat on hold for 17 minutes for nothing.
Show more
Think before roll out
What a waste of money this new app is. Can’t pay bills. Do I have to call to pay bills now?
Upmc on line user freindlyness
I am 80 yrs old, been using the web for 20 years.
I am finding it more difficult to negotiate your site, too many choicse,questions, pick ones!
By the time i get to the end. I forgot what was asked in the begining!!!!
I am finding it more difficult to negotiate your site, too many choicse,questions, pick ones!
By the time i get to the end. I forgot what was asked in the begining!!!!
Cannot access a single thing
I cannot sign in at all. Now that I have heart issues and cancer, I really need to use this to see appointments and test results. I was recently in Presby, and now understand how frustrated the nurses were.
App review
I like the old app and design better this ask way too many questions layout is confusing extra steps that was added is unnecessary change it back
Mr Robert
Absolutely the worst upgrade. Not compatible with older I phone 8+. Now what do I do? I'm 85+ not interested in buying a new phone. I've lost all prior data and upcoming appointments and I don't want to hear how sorry you are, fix it! Bob Kearney
PS Not possible all nickname are taken
PS Not possible all nickname are taken
Two steps back.
I’m glad they’ve finally merged the apps, but having a half-functioning user interface, on top of STILL not having the Apple Health integration (after having it prior for the old UPMC app) is really putting me off. Fix the Apple health integration and I will be able to adjust my review.
