MyUPMC User Reviews

Customer Experience

Positive experience37.2% of reviews
Neutral10.7% of reviews
Negative experience52.1% of reviews

~ Based on 261 written reviews from the US App Store.

What users say

Is MyUPMC Safe?

MyUPMC appears safe based on user ratings. AppsHunter Safety Score for MyUPMC is 95/100.

This assessment is based on 116,844 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 107,619 App Store ratings for MyUPMC.

Is MyUPMC Legit?

MyUPMC appears to be a legitimate app. AppsHunter Legitimacy Score for MyUPMC is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor health care

You cannot receive proper health care over a telephone. I don’t know what medical science has come to or what type of loopholes and procedures your facility hold you guys too, but I’ve never been worse condition in my life not to mention you can’t contact anybody or get proper healthcare at all, and it keeps logging you out of facial recognition when you need vital information
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Unable to message psych in desperate situation with new update /outage and unable to do telemed

App isn’t allowing me to log in and took away ability for me to contact any doctor except primary who use the old portal. I have a neurological condition and this is causing some major issues for me

Annoying

Too many reminders . 1x is enough

Excellent Care

Thank you for the excellent care from EVERYONE here at UPMC Passavant.

Dr. Benoit who I like very much

I cannot use this app to message my urologist in Washington PA

Review

Easy access

A very good website!

I always find help when I use this website! There’s lots of helpful resources and information available!

Easy and efficient

This app is very helpful. Everything is easy to navigate and understand. Thanks so much for an easy experience.

Prescription

The staff doesn’t reply. They reordered my med and I had no idea.

Well done

Always on top of things. Appointment reminders and fast test results

ER test results never came.

Days ago and No test results from ER

Review

I like the app but when I want to send a message to my doctor I am not able due to a reference to the conversation being to old to respond

Upmc boa I like it

I like upmc a lot and all my Doctors

Easy to use

The UPMC App has made health care management so fast and easy. Sometimes test results should be explained by doctor first. The results often sound worse than they are.
Love the App.

Apple pay lacks

This app lacks apple pay and would be much appreciated if it would be accepted to pay bills making it faster and more convenient it is 2026 let’s make this happen

T

We have been trying to get into portal for my husband since new portal started. Will not allow. The old one worked well. Why mess up a good thing. It seems to be pretty common to have problems with new portal .

App can never remember a password.

The title of the review is more than enough.

Carpal tunnel

Dr Gaines was awesome made feel very comfortable and made me aware of what she was going to do

Doesn't Read Landscape

I love the data of the APP but as for functionality, it doesn't flip to landscape view like most APPs making it hard to read and work with on an iPad. If fixed, the APP would be rated five stars...

No test results

No test results, no call no nothing it’s been almost 2 wks