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UPMC Health Plan

UPMC Health Plan

Health insurance access 24/7

7K ratings
123 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • July 19, 2012
  • August 7, 2026

Developer

UPMC Health Plan
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UPMC Health Plan screenshot #9 for iPhone
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About

Access your health insurance benefits and wellness plans anytime, anywhere. View member ID cards, chat with a Health Care Concierge, find in-network providers, and track your wellness progress.

✓View and email member ID cards
✓Access coverage and benefits
✓Live chat with Health Care Concierge
✓Check claim status
✓Search in-network providers
✓Track wellness progress
✓Integrates with Apple Health
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What users say

Summarized from real user reviews of UPMC Health Plan. Based on 7K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Lightning-fast app
  • 👍Useful features
  • 💡Innovative app
  • 🤝Great customer service

Negative things

  • 🐛Frequent crashes
  • 🔒Login issues
  • 📱Compatibility problems
  • 🔍Poor navigation
  • 🔌Unreliable performance
See all reviews
+1

What's New in UPMC Health Plan

26.7.0

August 7, 2026

Thank you for using the UPMC Member Mobile App! Our newest release contains minor enhancements for improved performance.

User reviews

Most RecentHighest RatedLowest Rated

UPC Scan

I have been using this service since September 2025 but effective June 1, 2026 I can no longer scan the code to see if it’s a eligible item. I have to type in the numbers which is difficult given my limited mobility. I spoke with customer service web service and they couldn’t assist me either. I have been using an iPhone and for some reason it just stopped working.
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Umm DijUmm Dij

Works about half the time

Both the app and website (using my phone) have issues loading and opening certain pages.
Mary01010101Mary01010101

Doesn’t work

Just gives an error when you try to log in.
Dr. Twitch 666Dr. Twitch 666

Horrible App

This app does not work at all. All of the functionality it promises leads to dead links or just doesn’t work.
JC MMFJC MMF

Not good

I can’t get the app to even open when I hit the “login” button
Good 23784588Good 23784588
See 118 more reviews

Developer apps

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to log in consistently

Bug

Camera scanner not working

Bug

Default to outdated insurance plans

Bug

Unresponsive chat feature

Bug
✨

Requested Features

4 requests

Ability to access family members' information

Feature

Option to pay premiums through the app

Feature

Improved search functionality

Feature

Seamless integration with health tracking apps

Feature

FAQ

What does the UPMC Health Plan app do?

The UPMC Health Plan mobile app provides UPMC Health Plan insurance members with 24/7 access to their health insurance information. It allows users to view member ID cards, check coverage and benefits, chat with a Health Care Concierge, track claims, find in-network providers, and access wellness tools.

How can I find a doctor or hospital using the app?

The app features a 'Find Care in Your Network' section where you can easily search for in-network providers and hospitals. You can browse medical, dental, vision, and behavioral health options, filter by proximity, view directions, and tap to call directly from the app.

Is this app free to use?

Yes, the UPMC Health Plan mobile app is free to download and use for existing UPMC Health Plan insurance members. There are no in-app purchases or advertisements mentioned.

What are the wellness features of the app?

The app includes 'Wellness Connections' features such as live chat with a health coach to set lifestyle goals, step tracking through Apple Health integration, and the MyHealth Questionnaire to learn about your health and risk reduction.

Who is eligible to use this app?

This mobile app is exclusively for UPMC Health Plan insurance members. If you are not yet a member, you can learn more about their offerings at www.upmchealthplan.com.