Forget it
You would think a “top rated” hospital would be able to have a first class app!
The majority of us are retired & have no employee ID
We appreciate the card but not shopping & finding out at ck out that items are not covered.
Frustrating to us, the cashier & people in line.
This should be a simple application to use & sign into.
UPMC ….. you have the money & people to fix this.
The majority of us are retired & have no employee ID
We appreciate the card but not shopping & finding out at ck out that items are not covered.
Frustrating to us, the cashier & people in line.
This should be a simple application to use & sign into.
UPMC ….. you have the money & people to fix this.
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Can’t reset login credentials
This app is awful. I need to reset my user name and password. The page to do this asks for an employee ID number as a required field. Since I’m not an employee, I tried entering my insurance ID number but it wasn’t accepted. There’s no way to bypass this field. Resetting a login should be a simple process…why is there even an employee ID field when this is a member only app??
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Upmc flex
Rating right up there with Comcast
Swear can’t get a st. Answer nor validate a thing for yourself not to mention the data collected is available to everyone bud the personal user
Swear can’t get a st. Answer nor validate a thing for yourself not to mention the data collected is available to everyone bud the personal user
Horrible 🙄😡
One time the Face ID doesn’t work and it turns it OFF! Plus it locks you out that you have to log in, AND change the password before you can see anything else in your account! What a waste of time! 😡
App is awe full
The app seems t break a lot. Upon contacting help they are completely useless. They tell you the benefits of the app when you ask why it isn’t working. I agree with other comments. Bring back the OTC scan app. Now it’s just a guessing game if it’s covered.
