Comparison

WellSpan vs MyUPMC

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WellSpan

Access your healthcare network, including doctors, hospitals, and urgent care centers. Manage appointments, view test results, send secure messages to your doctor, and review your health history.

Highlights
  • View test results
  • Schedule appointments
  • Secure messaging with doctor
  • Review health history
  • Manage prescriptions
  • Pay bills
  • Upload health data
Features
Read full description

The WellSpan app provides quick access to the WellSpan Health network of physicians, hospitals, urgent care and specialty centers serving central Pennsylvania and northern Maryland. Use our app to: • View test results • Schedule appointments • Exchange secure messages with your doctor • Review immunization history • View and renew prescriptions • Pay your bill • View clinical notes and after visit summaries for past visits and hospital stays • Upload health and fitness data, including data from the Apple Health app, to your MyWellSpan account when enrolled in a self-tracking program

About

MyUPMC

Manage your UPMC health information and care from anywhere. Communicate with your doctor, schedule appointments, access medical records, and view test results. It also allows for prescription renewals and bill payments.

Highlights
  • Message doctor's office
  • Schedule appointments
  • Access medical records
  • Manage family health
  • View test results
  • Renew prescriptions
  • Pay bills
Features
Currently charting
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The MyUPMC patient portal allows you to schedule appointments, message providers, view test results, and more – no matter where in the UPMC network you're being treated. You can: • Find Care When You Need It – Connect with UPMC providers 24/7 with virtual options like UPMC AnywhereCare and E-Visits. • Save Time at Your Visits – Use eCheck-In to validate your demographics, complete forms, and pay your copay before your appointment. • Manage Bills Online – View statements, make payments, and track billing activity anytime. • View Coverage and Benefits – Access UPMC Health Plan information from one convenient location. • Upload health and fitness data, including data from the Apple health app, when enrolled in self-tracking programs.

Screenshots

WellSpan4 screens
MyUPMC3 screens

Verdict

The call

WellSpan and MyUPMC both sit at 4.6 stars, but that hides the real split: 68% of WellSpan's written reviews are positive against 28% of MyUPMC's. MyUPMC's advantage is ratings volume (120K vs 2.4K) and update cadence (every 5 weeks vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyUPMC holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyUPMC has 120K ratings behind it against 2.4K, so its average is the more settled of the two. Written reviews complicate that: 68% of WellSpan's written reviews are positive against 28% of MyUPMC's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

WellSpan ships an update every 4 months, MyUPMC every 5 weeks. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

Scorecard4 real differences · 7 level
WellSpan versus MyUPMC: the parameters behind the verdict, then further details
ParameterWellSpanMyUPMC
PriceFreeFree
Rating4.6 (2.4K ratings)4.8 (120K ratings) — better
Positive reviews67.6% of reviews — better27.8% of reviews
Number of ratings2.4K120K — better
Update frequencyEvery 4 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#166 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS18.018.0
Further details — not scored
Size171 MB182 MB
Age rating17+17+
DeveloperWellSpan HealthUPMC

Customer experience

WellSpan

All ratings2,426 ratings
Positive88.4%
Neutral2.7%
Negative8.9%
Written reviews179 reviews
Positive67.6%
Neutral4.5%
Negative27.9%

MyUPMC

All ratings119,289 ratings
Positive95.0%
Neutral2.3%
Negative2.7%
Written reviews436 reviews
Positive27.8%
Neutral11.9%
Negative60.3%

User reviews

WellSpan

From 2.4K App Store ratings

What we love

  • 💻 Convenient access to health information
  • 💬 Easy communication with doctors
  • ⏱️ Timely access to test results
  • 📅 Simplified appointment scheduling
  • 🌐 Integrated health records across providers

Room to improve

  • 🕰️ Long wait times for appointments
  • 🔍 Confusing app navigation
  • 🔒 Inconsistent login/access issues
  • 🚫 Disconnect between app and in-person services
  • 💰 Concerns about billing and overcharging

MyUPMC

From 120K App Store ratings

What we love

  • 👍 Convenient access to medical information
  • 🚀 Easy scheduling and communication with doctors
  • 💡 Helpful for managing healthcare
  • 🔒 Secure access to personal health data

Room to improve

  • 🐛 Inconsistent functionality between mobile app and website
  • 🔍 Difficulty finding and navigating certain features
  • ⏱️ Slow response times and server issues
  • 💬 Limited messaging capabilities with providers

Bugs and requests

WellSpan

Reported bugs

3 issues
  • Appointment scheduling issues
  • Messaging functionality not working as expected
  • Frequent app crashes or freezes

Requested features

4 requests
  • Print option for billing statements
  • Improved syncing with personal calendars
  • Facial recognition or biometric login
  • Ability to manage proxy accounts for family members

MyUPMC

Reported bugs

3 issues
  • Frequent app crashes and errors
  • Inability to rotate app to landscape mode on tablets
  • Inconsistent syncing of data between app and website

Requested features

4 requests
  • Ability to compare past test results
  • Improved integration with other healthcare systems
  • More detailed billing and payment information
  • Easier access to visit notes and medical records

In-app purchases

None

WellSpan

No in-app purchases

None

MyUPMC

No in-app purchases

Questions

Is WellSpan free?
WellSpan is free to download, with no in-app purchases.
Is MyUPMC free?
MyUPMC is free to download, with no in-app purchases.
Which has better reviews, WellSpan or MyUPMC?
MyUPMC is rated higher. WellSpan averages 4.6 out of 5 from 2.4K ratings, while MyUPMC averages 4.8 from 120K ratings.
Do WellSpan or MyUPMC have ads?
Neither WellSpan nor MyUPMC shows ads.
Which is updated more often, WellSpan or MyUPMC?
WellSpan ships an update every 4 months, and MyUPMC every 5 weeks. Most recently, WellSpan was updated on November 6, 2026 and MyUPMC on November 9, 2026.

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