WellSpan vs MyUPMC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WellSpan
Access your healthcare network, including doctors, hospitals, and urgent care centers. Manage appointments, view test results, send secure messages to your doctor, and review your health history.
- View test results
- Schedule appointments
- Secure messaging with doctor
- Review health history
- Manage prescriptions
- Pay bills
- Upload health data
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The WellSpan app provides quick access to the WellSpan Health network of physicians, hospitals, urgent care and specialty centers serving central Pennsylvania and northern Maryland. Use our app to: • View test results • Schedule appointments • Exchange secure messages with your doctor • Review immunization history • View and renew prescriptions • Pay your bill • View clinical notes and after visit summaries for past visits and hospital stays • Upload health and fitness data, including data from the Apple Health app, to your MyWellSpan account when enrolled in a self-tracking program
MyUPMC
Manage your UPMC health information and care from anywhere. Communicate with your doctor, schedule appointments, access medical records, and view test results. It also allows for prescription renewals and bill payments.
- Message doctor's office
- Schedule appointments
- Access medical records
- Manage family health
- View test results
- Renew prescriptions
- Pay bills
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Manage your health information anywhere, anytime, with MyUPMC With MyUPMC, you can: • Send a message directly to your doctor’s office anytime • Schedule appointments with UPMC providers • Access your medical records and doctors' notes • Conveniently manage your family's health • See your test results, medications, immunization history, and more • Manage your appointments and save to your calendar • Renew prescriptions without calling your doctor’s office • Quickly view and pay your bills • Find a UPMC doctor, including primary, pediatric, and specialty care providers, and request to schedule an appointment Access is convenient, free, and secure! For the best experience, please update your mobile device or iPad to the latest iOS operating system. If you experience issues, completely close the app, restart your device and open the application. Encounter a problem? Need to ask a question? Please call the MyUPMC Support line at 1-866-884-8579, option 2. Have a suggestion or feedback? Email MyUPMC_Feedback@upmc.edu. Thank you! Enjoying the MyUPMC app? Rate it now and let us know.
Screenshots
Verdict
The clearest difference is ads: WellSpan at none against MyUPMC's shown. WellSpan also leads on review sentiment (68% vs 37%). MyUPMC's advantage is ratings volume (117K vs 2.1K) and update cadence (every 5 weeks vs every 4 months). On price, in-app purchases, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyUPMC holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyUPMC has 117K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews complicate that: 68% of WellSpan's written reviews are positive against 37% of MyUPMC's, so the app with the better star average is not the one people write more warmly about.
WellSpan ships an update every 4 months, MyUPMC every 5 weeks. The most recent releases landed on September 25, 2026 and September 27, 2026 respectively.
| Parameter | WellSpan | MyUPMC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.1K ratings) | 4.8 (117K ratings) — better |
| Positive reviews | 68.2% of reviews — better | 36.7% of reviews |
| Number of ratings | 2.1K | 117K — better |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #167 — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 183 MB | 39 MB |
| Age rating | 17+ | 12+ |
| Developer | WellSpan Health | UPMC |
Customer experience
WellSpan
MyUPMC
User reviews
WellSpan
From 2.1K App Store ratingsWhat we love
- 💻 Convenient access to health information
- 💬 Easy communication with doctors
- ⏱️ Timely access to test results
- 📅 Simplified appointment scheduling
- 🌐 Integrated health records across providers
Room to improve
- 🕰️ Long wait times for appointments
- 🔍 Confusing app navigation
- 🔒 Inconsistent login/access issues
- 🚫 Disconnect between app and in-person services
- 💰 Concerns about billing and overcharging
MyUPMC
From 117K App Store ratingsWhat we love
- 👍 Convenient access to medical information
- 🚀 Easy scheduling and communication with doctors
- 💡 Helpful for managing healthcare
- 🔒 Secure access to personal health data
Room to improve
- 🐛 Inconsistent functionality between mobile app and website
- 🔍 Difficulty finding and navigating certain features
- ⏱️ Slow response times and server issues
- 💬 Limited messaging capabilities with providers
Bugs and requests
WellSpan
Reported bugs
3 issues- Appointment scheduling issues
- Messaging functionality not working as expected
- Frequent app crashes or freezes
Requested features
4 requests- Print option for billing statements
- Improved syncing with personal calendars
- Facial recognition or biometric login
- Ability to manage proxy accounts for family members
MyUPMC
Reported bugs
3 issues- Frequent app crashes and errors
- Inability to rotate app to landscape mode on tablets
- Inconsistent syncing of data between app and website
Requested features
4 requests- Ability to compare past test results
- Improved integration with other healthcare systems
- More detailed billing and payment information
- Easier access to visit notes and medical records
In-app purchases
WellSpan
No in-app purchases
MyUPMC
No in-app purchases
