WellSpan Reviews: Is It Legit?

WellSpan
WellSpan
WellSpan Health

Customer Experience

Positive experience67.6% of reviews
Neutral4.5% of reviews
Negative experience27.9% of reviews

~ Based on 179 written reviews from the US App Store.

What users say about WellSpan

Is WellSpan Safe?

WellSpan appears safe based on user ratings. AppsHunter Safety Score for WellSpan is 92/100.

This assessment is based on 2,426 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
8.9% of ratings point to a risky experience

~ Based on 2,426 App Store ratings for WellSpan.

Is WellSpan Legit?

WellSpan appears to be a legitimate app. AppsHunter Legitimacy Score for WellSpan is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Send records to new dr

Tells me dr is not found but does not give me a way to enter additional info such as group name nor NPI.

Buena atención

Me gusta poder tener acceso a mis informes

Excelente atención médica!

Siempre dispuestos a ayudar, me encanta el servicio al cliente y la claridad y cercanía de los médicos… Sin dudas lo recomiendo al 100%

Trying to schedule urgent care appt

This crazy app keeps sending me back in circles over and over and isn’t working to let me set up an urgent care appointment. Craziness.

Review of Site

The site is excellent. I am unable to sign on from locations outside USA. For some of us who travel a lot internationally, a way to connect to this platform is necessary.

great hospital

great staff great hospital

Almost impossible!

My primary care physician is retiring. Knowing my immune deficiency, she recommended a great doctor for me. However, this app made it almost impossible to actually make an appointment.

Sharing

Every 2 years we need to get authorization to see each others medical records. I make all my husbands appointment and pay the bills. Finally once you get authorized it never ends. The problem is I called the wellspan app person to help get set up. I gave him all the necessary information Monday. He said it would go through as soon as our PCP authorized it. It’s now Thursday and I still do not have access.
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Small Town Friendliness (STF) with Big City Expertise (BCE)

Waynesboro Hospital has always been a place where you could expect kind, caring, personal service, but now, as a Wellspan entity, you can also expect to be treated by staff with the knowledge and experience previously often only available in the big cities.

Billing department

I messaged the billing department on 9/3 about setting up a payment plan. It is now 9/6 and I have gotten no response.

ghetto hire anybody

terrible don’t leave paperwork they lose it lie about filling it out will be changing location

Apple Hill Surgery Center Is Amazing

I absolutely love that I chose this place for Surgery. Everyone was so sweet and calming and reassuring. Trish at pre op was amazing!!! And I cannot remember the nurses name at post op as I was in and out of sleep, but she took such good care of me and made sure my pain was taken care of. I recommend this place to everyone. Dr. Hooman was great as well!
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Pass around healthcare

Most commonly used quote from these doctors. We can’t do anything here. You’ll need to pay here then we’ll send you to the er so we can also not do anything but charge you and your insurance again while receiving no care.
The med team doesn’t read the charts, Each time is like the first time they’re seeing you. Incompetence at its finest
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Online Scheduling

Online scheduling for my blood test was cumbersome, lengthy, and user unfriendly.

Could be better

It’s OK, however I get notifications that there is a billing letter and when I open the app to go into it, it doesn’t allow me to open it which doesn’t make sense and honestly, there’s no point in checking in through the app because you still have to check out once you arrive there all in all, it’s not horrible.
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Refilling Prescriptions

Trying to get prescriptions refilled on this app is horrible. Two different locations to get them filled and the app doesn’t allow it. It says continue filling out request. There is nothing left to fill out. It doesn’t allow you to submit request.

The rest of the app is good and easy to navigate.

Makes life easier

Very helpful and easy to use.

Portal

As much as I'm getting good care, the portal can be confusing. I do not always know what some of the medical terminology means. I currently have instructions to print orders on the portal to take to an appointment. I do not have a working printer. They must consider that it is not possible for everyone to do this.
Nor does everyone understand some of the medical terminology.
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The best care

Very great and welcome team

Me gusta

Es muy buena m martiene informada de todo sobre las citas de mis hijos y mías me gusta mucho